general problems of the 2011 Ford Edge

See attached document for complaint.

The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was unoccupied and parked inside the residential garage, there was a fuel odor seeping into the house. No warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a roll-over valve that needed to be replaced and other unknown repairs were needed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2011 Ford Edge. The contact stated that upon entering and exiting the vehicle, there was an abnormal fuel odor present. The contact took the vehicle to a dealer where they discovered a leak in the fuel tank due to a defective gasket. The contact stated that the same failure had occurred years prior. The same dealer had performed an unknown repair to the vehicle however, the failure recurred. The manufacturer was notified of the failure and they informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 91,000.

While traveling at approximately 30 miles per hour, the car suddenly stalled, although it would move at a very slow speed at a rough idle, maybe 1 mile per hour, no matter how hard the accelerator was depressed. Simultaneously, a yellow wrench warning light appeared. I pulled into a parking lot and let the engine run, it remained running rough at a very slow speed. I continued for about a minute, then shut the engine off. After restart, the car ran normally with no warning indicators. I took the car to a Ford dealer where they could not reproduce the problem, and was told that because I shut the car off, any error codes were cleared. They could also not perform a repair if they did not know the cause, although they said it is probably the throttle body. Without error codes, there was nothing they could do. This is a safety problem, I was fortunate to not be on the highway going 60 miles per hour.

The contact owns a 2011 Ford Edge. The contact stated that the vehicle stalled without warning. The contact stated that the check engine light illuminated when the failure occurred. The vehicle was towed to the dealer and it was determined that the throttle body valve needed to be replaced and the fuel system needed to be cleaned. The VIN was not available. The failure mileage was unknown and the current mileage was 44,000.