Side/rear Glass problems of the 2011 Ford Edge

Two problems related to side/rear glass have been reported for the 2011 Ford Edge. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Edge based on all problems reported for the 2011 Edge.

1 Side/rear Glass problem

Failure Date: 03/18/2012

The window cracked from bottom upwards for no apparent reason. Door was not closed hard or "slammed". Nothing hit window. Just cracked.

2 Side/rear Glass problem

Failure Date: 07/19/2011

On July 19th, 2011 while driving south bound on folly road in charleston, SC I was slowing down towards the intersection w/ fort johnson road. I was travelling approximately 30mph when I heard a very large pop or explosion like sound. After a second or two, I noticed shards of glass falling off the roof over the back window. I pulled over into a lot and found the rear most fixed glass roof panel (of the panoramic vista roof) had completely shattered. The local Ford dealership indicated that Ford will not treat this as a warranty covered item. The vehicle was brand new, bought only 4 days prior to the incident. I have formally submitted a complaint with Ford and am supposed to receive a response in 15 days. I had no choice but to file an insurance claim in the meantime - the vehicle can not be driven and needs to be fixed. This has apparently happened in other panoramic vista roofs from Ford, and just like in this case it happened spontaneously and without any impact from any object.


Other Visibility related problems of the 2011 Ford Edge



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