general problems of the 2013 Ford Edge

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump and fuel lines needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

The contact owns a 2013 Ford Edge. The contact stated while driving 50 mph, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and abs warning lights were illuminated. The contact stated that after refueling, the vehicle started to jerk while driving. The contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. The check engine and abs warning lights were intermittently illuminated. The vehicle was not taken to an independent mechanic nor a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor detected. The check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a cracked fuel tank. The fuel tank was replaced. Prior to the failure, the canister purge valve was replaced twice. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 71,974.

Car stopped running as my wife,daughter,and myself were on our way home. My wife was driving and was able to pull to the side of the hwy. After a few minutes the car restarted and we continued home. I took the car to the dealer and left it for about a week. The service rep. I spoke with said they could find no trouble code and could not duplicate the problem. I asked if he had spoken with Ford engineering about this and he said no. I asked him to and he said he would. He called Ford engineering and they said they had no solution and denied a problem. I was told to return my loaner car. I did so . A different service rep. Waited on me this time. When he brought me the car he asked if my problem was fixed and I said no . He asked me the problem and I told him. He then told me that he had a lady with the same problem with her car,a 2012 Ford Edge. He contacted Ford and they told him to change programming. They did this two times and the problem persisted. She then traded the car with 32000 mi. On it for a new vehicle. I talked with several Ford reps and for the most part seemed unconcerned. I expressed my safety concerns to them to no avail. I was treated as collateral damage.