general problems of the 2015 Ford Edge

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention), 25v544000 (service brakes, hydraulic), and 20v469000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable and traveled to the floorboard while depressed. The contact stated that excessive force was needed while depressing the brake pedal to stop the vehicle to avoid a crash with another vehicle. The contact stated that after the failure had occurred, the braking system warning light was illuminated. The contact received notification of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 138,777.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image was blurry while displayed. The contact received notification of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 121,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was upside-down. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000.

See attached document for complaint. I received notice back in September of 2025 of the two recalls noted above. I have not received notice that the parts are available. I have called my dealer, huntington beach Ford and first they said they had the parts for recall 25v572. I took my car in and later in the day was told they do not have the parts. In the meantime, they tried to upsell me on service issues not related to the recall. I have been a loyal customer of both Ford motor company and huntington beach Ford. I must tell you that my loyalty is being tested. I think this is unacceptable and I would like to know when I can expect to get my car fixed.

The contact owns a 2015 Ford Edge. While the contact’s wife was driving at an undisclosed speed, the brake pedal suddenly became inoperable, with the abs warning light illuminated. The contact was informed that while attempting to depress the brake pedal, the vehicle unexpectedly jerked backwards. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the recalls remedy parts were not yet available. The dealer was contacted and confirmed that the recalls remedy parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention system became inoperable. The contact stated that the rearview camera image was intermittently blank and occasionally failed to function properly. The contact also stated that while depressing the brake pedal, the vehicle jerked unexpectedly, requiring the brake pedal to be pumped several times while stopping the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of NHTSA campaign numbers 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, parts to do the recall repairs were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.

The contact owns a 2015 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal went down to the floorboard. The contact stated that the next day, the low brake fluid warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a brake hose failure. The contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The contact paid out of pocket for the repair. The contact received notifications of NHTSA campaign number: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.

The contact’s employer owns a 2015 Ford Edge. The owner received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted intermittently. The contact stated that while driving at an undisclosed speed, the brake pedal occasionally became inoperable and failed to function properly. There was no warning light illuminated. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts for the recall repairs were not yet available. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 25 mph, the "brake fluid low" message was displayed. The contact inspected the brake fluid and noticed there was brake fluid in the reservoir. The contact added brake fluid to the reservoir, and approximately 5 days later, the message was displayed again. The contact became aware that there was no brake fluid in the reservoir. The vehicle was taken to a certified mechanic, who diagnosed a fracture in the brake hose, which caused a leak. The vehicle was not repaired. The dealer was contacted and confirmed that there were no parts for the recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 146,000.

The contact owned a 2015 Ford Edge. The contact received notification of NHTSA campaign numbers: 22v413000 (power train), 25v544000 (service brakes, hydraulic), and 25v572000 (back over prevention), and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

The contact owns a 2015 Ford Edge. The contact stated that while his daughter was driving 70 mph, the vehicle suddenly shifted to reverse. The vehicle felt like it had shifted into neutral. The rear camera image was displayed. The rearview camera park aid message was displayed. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). The contact attempted to schedule the recall repair appointments with the dealer and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact noticed fluid on the ground underneath the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA campaign number: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, parts for the recall repairs were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated that while in reverse(r), the rearview camera image was delayed while being displayed. Additionally, the camera remained displayed while shifted out of reverse(r). The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts for the recall repairs were not yet available. Neither the dealer nor the manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle was not repaired. The approximate failure mileage was 132,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic)and 25v572000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was made aware of the issues. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(r), the back over prevention camera displayed a distorted image and or a black screen. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). However, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, the rearview camera display activated while the vehicle was in drive. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 72,000. The VIN was not available.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). However, the parts to do the recall repairs were not yet available. The contact stated that an unknown warning light was illuminated. The local dealer was contacted and informed the contact to wait until the letter advising that the parts were available was received. An appointment would be made then for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Edge. The contact stated that the rearview camera displayed a black image while reversing. The message “contact the dealer” was displayed. The contact stated that the failure was intermittent. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while in reverse(r), the rearview camera initially displayed a distorted image intermittently; however, the failure had progressively worsened, and the rearview camera displayed a solid black image consistently. The message "camera unavailable - contact dealer" was displayed. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.