Carrier/rack problems of the 2015 Ford Edge

Discovered non-impact wavy cracks on the back panel of my panoramic sunroof as it was parked in a parking lot at walgreen�s. Was not parked under any trees or other structures. Car stays in garage and roof is rarely used. Upon an internet search, this appears to be common with Ford Edges and there is a class action lawsuit. This is a manufacturer defect.

Sun roof glass has cracked and has been advancing as time progresses, it cannot be felt from under or top of the glass.

The panoramic sunroof has spider web cracks. There was no impact to the window or car and no extreme temperature change. It was in the garage when we noticed it.

The back section of the panoramic sunroof glass has developed a crack. No obvious external strike. The vehicle is parked inside in a tempered environment. When searching for glass replacement, I found a number of similar complaints.

My panoramic moonroof is cracked. There's no visible sign of damage and it appears that this is a systemic problem with the Ford Edge moonroof�s.

On the evening of November 9, 2019, I was driving home from my dad's house. This is a 2 hour drive. I was heading west, and the sun was bothering me, so I moved the passenger sun visor to block the sun. When doing so, the visor accidentally hit the button which then opened the roof to reveal the sunroof (glass). I was fine with this since it was a nice day. After around 20-30 minutes I looked up and saw a couple of wavy lines on the sunroof glass, running vertically from hood-end to back. I thought possibly it was tar from the road which maybe had flown up on my roof. After a while, I became more curious about the wavy lines, so looked more closely. There was in fact 3 wavy lines (cracks) running vertically down the larger section of the sunroof glass, which then meet up with a horizontal wavy crack. I was shocked and dismayed. I rarely open the sunroof, so had no idea the cracks were there, how or when they occurred. My husband and I had hand washed the car approximately 1 month ago, and did not see these wavy cracks at all. After returning home, I researched the Ford Edge sunroof on the internet. It was there that I found that many many other Ford Edge owners have experienced these same odd wavy crack(s) in their sunroofs. Obviously this is no coincidence. And the fact that these cracks are wavy, makes sense that they were caused by stress, and more than likely are being caused by a manufacturer's design flaw. I ask, along with many other Ford Edge owners, for you to please research this problem. By no fault of my own did this occur. And since so many other owners are experiencing the same problem, we all ask your assistance to have Ford motor CO. Reimburse us for the repair.

Vehicle moon roof displaying stress fractures. Not covered under warranty, has the probability to explode while driving. As a quick internet search will show you this is a known safety issue from the manufacturer who refuses to cover the cost or recall. I believe this to be a safety issue. I'm worried it will break while driving, and I have two small kids in car seats directly below where the cracks are. I do not have the money to replace, and this vehicle is less than 5 years old. There is no reason this should be occurring.

Vehicle has been sitting in my garage for almost a month (as I was away traveling for work) and my wife noticed wavy cracks all across the rear glass panel of the panoramic sunroof (fixed glass panel that does not move) when we were out driving this past weekend. There is no indication of how this cracked, car was stationary as I am the only one who drives it. There has been no impact to the top, and after doing research this seems to be an all-to-common occurrence in this vehicle model and some other Ford vehicles as well. I am afraid if this cracks further it may cause a safety risk inside the cabin with broken glass. There is no recall to-date on this glass issue, but I am aware of a class action lawsuit filed against Ford because of this issue.

Hello I have a 2015 Ford Edge titanium with the panorama sunroof and it cracked for no apparent reason! the vehicle only had 49000 miles when I purchased it and it cracked with me only have put a few thousand miles on it! I never open the sunroof and I had took it to the Ford dealership I bought it from and the extended warranty will not cover it! I had taken it to a glass company to see if they could figure out why it cracked and they seem no impact marks anywhere. They said that the glass had failed from either heat or a imperfection in the glass. So I got online and was researching if anyone else has had the problem and there are a lot of people that have had the same issue! some people reported it having happened to them multiple times. Thank you for reading this I believe something needs to be done to get this fixed right!.

Wavy pattered cracks on the back panel of panoramic sunroof glass with no indication that something fell on it to cause the cracks. I was not in the car when it happened and do not leave my sunroof shade open all the time, so I cannot be sure exactly when the cracks happened. I leave the shade closed during the hot summer months.

The panoramic roof made a loud noise and then cracked in a curvy webbed pattern. Thank goodness I wasn't in traffic or I may have caused an accident as it was loud and startling. I took it to Ford dealership and my repair was denied because I am out of warranty. I have 46000 miles on my 2015 Ford Edge. I will have to pay for repairs myself. I contacted Ford consumer affairs and was told to keep my receipt in case their was a recall. I voiced my concern over safety and disappointment that Ford was not taking care of the issue. They said until their is a recall they won't. Disappointing and scary.

Panoramic sun/moon roof cracked for unknown reason. Car is garage kept, and crack appeared overnight.

Appears to be two separate wavy cracks across rear roof panel. No indication of any strikes. Same experience as many others have documented regarding cracks for no apparent reason. Did experience failure when closing roof panel also.

Found my Ford Edge 2015 titanium panoramic sunroof cracked when reaching 78km. . Read more...

Vehicle was parked on 09/29/18 with no cracks. Upon opening the cover to the vista sunroof on 0. 9/30/18, both front and back panels had developed long wave like cracks between the layers of glass. There is no indication of impact to the panels. A pen track test was performed with no findings of any impact points. This appears to be a defect in the material or manufacturing process as these cracks appear to be stress related and not impact related.

Spontaneous 30 inch crack to the front panel of the panoramic sunroof. Concern for defective glass.

As we slowly backed out of our garage, we looked up and saw a long crack in the sunroof. We remembered reading in consumer reports (Dec. 2017) that larger sunroofs have shattered and the article specifically mentioned Ford Edge. We immediately closed the shield in case it shattered and drove to the Ford dealer.

My sunroof cracked all on its own. I see there are several other people that have had this happened when I researched this online. My vehicle was in park and I heard it crack then looked up and saw the crack in my sunroof.

The sunroof of my car cracked. I keep my car in a garage and do not drive it to work as I am retired. Nothing fell on my car or hit my car. One day, I opened the cover on the sun roof while the car was stationary, and it was cracked. I have since read that the Ford Edge has a higher than usual number of complaints of cracked sunroofs.

I recently had a backseat passenger who noticed the panoramic sunroof was cracked. I do not know when the crack happened.

After owning my car for only 16 months, the panoramic sunroof on my 2015 Ford Edge titanium cracked completely down the length as well as across the width of the entire roof. Neither the car nor roof had not been struck by anything - it was very obviously a stress fractures. It was a warm sunny spring day, and the car had been just sitting in front of my house. When I drew back the sunroof shade, I saw the roof completely cracked side to side and front to back. I very carefully drove to my Ford dealership. The service department insisted that a rock or something hit it and refused to do anything to help replace it. I had to have a body shop replace the sunroof and my insurance company covered remaining $800 of the $1300 cost after I paid the $500 deductible. My auto insurance has now gone up several hundred dollars because they considered it an "accident" which it was not! this is obviously a manufacturing defect which very worries me that the replacement roof will be also likely to break. There was definitely no impact but Ford refused to acknowledge any responsibility - this is criminal.

The vehicle was parked, I opened the shade to the vista roof to find the large panel cracked in several locations for no apparent reason. There was no point of impact, the vehicle had not been in a hail storm, etc. We were concerned it would shatter, we were not at home at the time this was discovered, we drove directly to the Ford dealership, they stated it would be covered under the standard warranty but it would need to be ordered. We covered the glass with carpet mastic to prevent shattering until a repair could be done.

The rear glass vista roof panel cracked along the entirety of the glass roof. Cracks all along every Edge of the glass that don't intersect with each other and Ford claims that one area had to be the point of impact. There is no way possible for glass to crack on the opposite end and doesn't intersect with the alleged point of impact for it to have been the cause. I believe the glass is structurally defective and Ford will not cover it under the bumper to bumper warranty we purchased for the vehicle. Ford gives the service manager the authority to deny the warranty, yet had to give the same service manager guidance on how to test the glass. Ford stated I needed to file an insurance claim instead.