general problems of the 2017 Ford Edge - part 2

On 08/17/22 I took my car into bill collins because there was a loss of coolant, and my SUV was acting up. It was jerking randomly. At the time the SUV was noted to have 63,860 miles. Dealership fixed recalls on vehicle and did a pressure test and said there was a water pump leak. Replaced water pump and gasket. Check engine light remained on and when asked dealership about it they said in order to get the check engine light off it would have to go to another part of the dealership, and we would be charged another $99 diagnostic fee. On 11/21/22 SUV was taken back to bill collins because it was still doing the same thing. This time you could also hear water moving/draining from behind the dash and the check engine light was still on. Dealership fixed another recall showing on vehicle and said that the water pump had air pocket. Sent home but sputtering engine was not fixed. 12/08/22 contacted dealership again to let them know that nothing they have done over the past several months has worked and SUV is still acting up. Was told they would have a higher up mechanic look at vehicle to see what the issue was. Dealership contacted us two days later stating that vehicle needs a new motor. Current mileage 67,883. Dealership stated they verified coolant intrusion into cylinder and that it is necessary to replace the long block. Exact verbiage from dealership employee. (coolant intrusion into cylinder #2. Verified defective engine block. Coolant leaking internally. ) my SUV has been in and out of bill collins Ford for the past 4 months and no one could figure out the problem. Yet, when we spoke to bill collins about the new motor, we were told at that time that this is a known issue. Yet, no one mentioned it for 4 months and I've been driving my vehicle in this condition? I work for Ford and have supported Ford for the past 7 years. I am wanting to understand how Ford is going to make this right.

I bought this vehicle from family Ford in enfield CT and they did not provide me with a car fax when I asked 3 times for it. I wanted to see if I could trade it in at a Volkswagen dealership and they gave the car fax, and it was in an accident. A very serious one where they hit the driver's side left rear. The car had to be towed with severe damage. To this day they still have not given the car fax 9/25/2022 to me.

I have 2 manufacture recalls………. -1st recall is very recent “NHTSA safety recall 22v413………. Waiting on Ford to distribute the parts to dealerships. -2nd recall is from 2020 “front brake flexible hose leaks”………I’ve contacted 4 local Ford dealers in the jackson area, TN……. And no one has the break hoses. Its been 2 years!”!”! I’ll be seeking legal advice…. I’m in fear of driving my car…. My neighbor who has the same model car had both brake hoses break while she was driving. She literally had no brakes while in traffic. Can you help me??.

Underbody shield fell off car made noise-needed to fix dealer replaced sheild & said many other customers had same problem no warning or symptoms.

Manufacturer recall number22s43 vehicle moves in an unexpected direction the transmission not be in the park position, even though the shifter position indicates that the vehicle was shifted to park also shifter position in other gears, but not moving the transmission into the intended gear position and the vehicle moves in unexpected direction intermittently over past year . . . More and more since 04/02/22.

Backup camera only works when outside temperature less than 55 degrees.

Hello, 1. "other" - I've had to replace the cv joint on the same side twice in the last two years. -yes you can inspect. -safety was not at risk, I don't think. -I had them fixed at pauli Ford in st. Johns, mi. -no warning lights. 2. "wheel" - the lugnuts are swollen on all 4 wheels. -yes you can inspect. -safety and safety of others were at risk. -I'm getting them fixed at costco with a full set of new tires. -no warning lights.

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idle, he heard abnormal knocking and ticking sounds coming from the engine. There was no warning light illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA campaign number: 17v427000 (power train) because the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 101,000.

My apim has failed. It will cost $900 to replace it at the Ford dealership where I purchased it used 1 1/2 years ago. Why isn't there a recall on this for 2017 Edge? thanks.

Outside temp f, car auto start enabled and used. Rear glass exploded after a 7 min warm up. Rear defrost was on. Rear wiper used once to clear morning dew.

Bought a used 2017 Ford Edge in June of 2021 75k miles. Approx. Three weeks later the check engine light came on. Diagnostic code was misfire in the number 2 cylinder. Spark plugs and coil packs were replaced. Check engine light remained on. Several days later check engine light went off. Brought the car in for a recall fix on brake hose and spoke with Ford technician that I was getting ready to travel to TN and wanted to make sure that it was safe to do so. Assured that it would be fine. During the course of our trip to TN the check engine light came on and off several times. On our way home noticed the heat wasn't working very well. Before we left the hotel in the morning checked coolant level and it was low. Filled it up and continued on our way home. Since then every three days coolant level is low. Starting up in the morning puff of white smoke comes out the pipe. Out of Fords warranty and a loan on a car I have had three months with a major problem. Did some research only to find this is a common problem that could potentially cause a fire. Dealer says I need a new engine. . . And I have to pay for it.

Glass roof cracks. . . They appear to be stress fractures. Both on the front moon roof panel and the rear panoramic glass panel. Pictures attached. The care is garaged. The cracks on the rear panoramic occurred 1st. The cracks on the front moonroof panel occurred several months afterwards.

Automatic door latches and inside lights and flashers switch on and off randomly. It does not matter if the car is being driven or sitting overnight in the driveway. This may cause the battery to drain and require jumping off. It also allows for theft if the doors are unlocked. The problem was checked out by my local Ford dealership. A representative went for a test drive and said he only heard the door latches click one time so it was not bad enough to worry about. I was told by the Ford service rep. That it could be a low voltage problem so I replaced the car battery and the electronic key batteries but the problem continues.

In February we had a knocking noise when driving 2017 Ford Edge. We took into dealership and had a cracked flywheel. Currently, our 2017 Edge is back in the shop with another crackes flywheel. This vehicle was taken to a Ford dealership 1 week after we purchased to replace the whole engine for 3 months. Then we are dealing with 2 cracked flywheels and have had the brake lines fail twice, which is also a recall. This vehicle is a lemon!.

On 5 different occasions, this vehicle suddenly loses power & acts like it's running out of gas. It "studders" for 15-20 seconds & then begins to run fine. It seems to happen when a left or right turn has just been completed. It's a frightening feeling that the vehicle will not accelerate when the gas pedal is pressed & you have fast moving traffic behind you on a busy city street. The dealership cannot find anything wrong with the vehicle. It is not being driven now because we are in fear of having an accident.

I got in a accident on 12/24/2020. Certain features did not work to aware me of an collision. The car was totaled and my life changed due the injuries I sustained. Then I got recall information for this car and another I purchased a month or two after around February or March.

Tl- the contact owns a 2017 Ford Edge. . The contact stated while idiling the engine warning indicator light illuminated. The vehicle was taken to an independent mechanic where informed there was an failure with coolant, clyinder number 2, and the engine needed to be replaced. The contact called orleans Ford1405 s main st, medina, NY 14103: (585) 798-4316 but was not diagnosed or repaired. The manufacturer was contacted where informed the vehicle was not covered under warranty. The failure mileage was 87,000. Ap.

The panoramic roof has a stress crack. We went on vacation in our other vehicle. The Ford Edge was in my garage that June when we went. We came home, I washed the Ford Edge two days later and noticed the stress crack in the panoramic roof.

A year ago my check engine light came on and the car felt like it was misfiring when I pushed the gas so I took it in to the dealership and they said that there was coolant leaking into the engine. They fixed the head gasket and replaced the cylinders and it ran okay for a while. Fast forward to last week and I was driving down a major highway with my five year old and my dog in the car on our way to vacation and an error light came on saying it was a coolant emergency; at the same time the check engine came on immediately. Suddenly the car basically went dead while in motion going 75 miles per hour. I had to steer it off of the highway and turn it off; leaving us stranded on the side of the highway for 4 hours. I had to have it towed to the nearest dealership and they said that there is coolant leaking into the engine and that the entire engine needs to be replaced because apparently after I had my car worked on the first time there was a TSB 19-2346 saying if this problem occurs then the engine needs to be replaced. The car is 3 years old and has had major engine failure twice in one year- leaving my family and I in a very dangerous situation. This needs to be recalled. The mechanic at the dealership said this is a common problem on the ecoboost 2. 0 engine. A common problem?!?! now I have to pay $7000 for a new engine, $600 for a tow across three states $100 in uber for picking us up and hotel fees leaving us stranded.

I went to the dealership where I bought my 2017 silver Ford Edge, because on 5/8/2020 the engine icon came up on my dash. So I immediately stopped at the local jarett Ford dealership in lakeland, FL, thinking it just needed an oil change. After I got this done, the engine icon never went and I began to experience my vehicle shaking and it also began heating up. This happened in 3 different occasions, with a red warning message on my dash of the precaution I should take to avoid overheating. Each time I immediately stopped the vehicle, waited for it to cool down, and added coolant to the radiator coolant tank. I went to elder Ford of tampa, FL, where I bought my vehicle and the service manager, terry was completely oblivious as to who NHTSA is as well as no idea of the customer satisfaction program. As I went to drive away my vehicle, now it did not want to start. Frank tried to see if it was a battery issue and tried jump starting it but it had nothing to do with the battery. By god's miracle my vehicle suddenly turned on and by his mercies I was able to arrive at my house. Now, I cannot get to work and are stuck because they say that there is nothing they can do because my warranty is over. I need to know if you can help me resolve this matter that is not my fault. I am very concerned that they have no idea as to what NHTSA is nor your customer satisfaction program. I will appreciate someone helping me, or pointing me in the right direction.

I purchased a 2017 Ford Edge, in 2017, which ran fine at first. A year in, the car would run rough, and twice bogged down and turned off. Started again, replaced battery with under 2yrs of use and kept working. Fast forward two years, a few weeks ago, while driving home from work, I began to see performance issues and suddenly white smoke coming out the exhaust. No leaking was evident, and I never got a warning on my dash about temp or coolant or anything of the like. Took it to Ford, where I bought it, and after explaining the NHTSA customer satisfaction program, two of the associates reacted completely oblivious to what even NHTSA stood for or the issue, which btw seems to be reported over 10 times on the NHTSA site. Nevertheless, they suggested a new battery, spark plugs/wires, and then offered to take a look at the vehicle for a few days charging $125 for the "diagnostic", to which I refused. They then gave it a once-over, and found coolant in the engine, [milky oil] which indicates water seeping into the engine and would most likely require a cylinder head at the very least. They offered to give me a rental, for which they stated "I wouldn't have to pay" outside of the $50 liability fee, which is refundable upon Ford's hq/credit team got back to them. If they saw that this was not a "recall" type item, I would have to pay for the rental as well as the cost of repairs, which ball-parked around $4500-$5000. Clearly, this is unacceptable, for a 3yr old car with under 66k miles to have this problem. Filing a complaint with NHTSA in the hopes of finding some semblance of justice.

2017 Ford Edge titanium 57000 miles power steering has stopped and Ford will not help. The car still runs and I am driving without power steering. Local Ford says $ 3000. 00 to fix. Warning lights "hill start assist not available". . . (never had it anyway). "steering assist fault - service required" "service advance trac" - dashboard icon "stability control off" - dashboard icon. . . These warnings are on everytime I drive the car. . This started and first happened in mid Feb. 2020. It happened when I was backing out of a parking space. After a few feet it sort of stalled. I restarted and noticed immediately the lights and lack of power steering. Any help is appreciated. $3000. 00 is a lot of money and I am surprised at the cost, lack of help from Ford and the fact that it is still running. Other wise it is a great car ! I have gone to youtube and discovered some electrical problems from others but nothing specific. Any help is great. Thanks.

Hi I am the owner of a 2017 Ford Edge fwd last week on the 1may 2019 while driving on highway 400 in woodbridge ontario exiting the ramp to langstaff rd I applied the brakes but the brakes failed to stop I applied the emergency brakes and drove about a mile to my home address while the vehicle was parked in the driveway I noticed some oil under neath the car engine the next day I towed the vehicle to the Ford dealer in woodbridge and after is was examined by them I was advised that both front brake flex house were broken leaking oil. I was told that the parts were back order and the dealer had the car and the repairs under the warranty while the vehicle was at dealer I was told that I needed back brakes also. I declined the service today the 10 may 2019 I had the rear brakes replaced by my own mechanic and while he was a xemining the brake lines he noticed the rear left side had an air build an air bible in the line, which he stated that the brakes will fail soon because the brake line is rubber I called the dealer and told them about the problem and I was advised that this is not a warranty defect I need to wait till the brake lines burst completely for them to replace it I told them this is a safety issued and was told to bring it in next Thursday the the 16 may 2019 for them to look at it I am puzzled by this system that the warranty or the dealer play with people life's with safety my invoice from the front brakes repair is 236123 repaired at pine tree Ford Lincoln in woodbridge ont 4167984777 thank you in advance (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Power liftgate came down while stationary unloading groceries striking my girlfriend in the head.

Exhaust fumes entering vehicle cabin immediately after engine start, reversing vehicle, or simply idling. There already exists a TSB, 18-2057 for exhaust odor in vehicle for this year Ford Edge. This vehicle is in perfect conditions and has no accident history. Ford Lincoln of franklin (TN) will require nearly $1000 to perform TSB 18-2057, which is at best a guessing game as to where the fumes enter vehicle! at this point, I'm sure Ford motor company knows where the flaw is, just like they deny exhaust fumes in the Ford explorer.

While driving vehicle both myself and my wife became very light headed and that was followed by an extreme headache and nausea. Had vehicle towed to local dealership they proceeded to do a TSB that needed to be done and updated the computer. We took vehicle back drove it and had same problem. Returned it to dealer and explained that there was no difference and to please take another look stating that this happened after about 30 min of driving. They could not replicate concern spoke with Ford customer care they opened a case on this and helped get the vehicle looked at original dealer vehicle was purchased at. Said dealer is 1hr 40min away from where we live so once again had it towed at our expense they checked all that was done prior and did there own testing and also could not replicate problem at this point because being afraid that one of us might pass out while driving this becomes a big liability there is a problem with this vehicle and if the testers are not sensitive enough they need to look into better ways to test there vehicle there is only 22600 miles at this time on our Ford Edge 2017 not sure if exhaust or some other gas or chemical is getting into the cabin but what ever it is it makes you very light headed and the Ford company will not address this problem the Edge is very similar to the explorer in many ways and should be looked at the same way the explorer was checked out when they found the problems with exhaust getting into the cabin area both police and regular issue vehicles.

Takata recall.

The sun visor on the passenger side fell out of the headliner on the mounting side the first time we put it down--it hung down about two inches. Today under rapid acceleration the other side came out of it;s clip fastener and the whole unit fell down about ten inches in front of my wife face. It also appears that the drivers side visor had already been repaired as there are dirty smudges on the underside of the visor. There was also an Edge--2017--on the showroom floor that had the drivers side visor hanging down a couple of inches due to a faulty fastener. . We saw a total of three Edge's including the one we purchased and three of the six visors had the same issue. Ifs a drivers side visor came down the way our passenger side visor did today there is a very good chance of it creating an accident. I am finally having mine repaired tomorrow after waiting two weeks. I have spoken with two service departments who checked service bulletins and they said there had been no reported issues but obviously there is. Also spoke with Ford motor company customer service and got the same story. I have pictures but due to being incompetent with using a computer and iphone I cannot get the pictures to this document. If you send me an email I can attach the photos to a reply.

I hit a utility pole head on. I swerved to miss a car. I was traveling a speed at about 25 miles a hour. The air bag didn't deploy.

7/15/17 at 867 miles while reversing down my drive my Edge engine stopped. I contacted the dealer after it stopped twice more driving forward. Towed for safety. The vehicle was at the dealer about a week. They were able to reproduce but not determine cause. They did contact Ford hotline for assist. They put on my invoice bad pin fitments. They were not sure it was fixed and turned it over to me. Saturday 10/21/17 driving 55mph on 2 lane highway when Edge came to unexpected halt causing me and my passenger to lurch forward being held by seat belts. The left side of the dash showed one fault code after another. Orange warning lights lit up. I coasted off the highway onto a driveway. After restarted vehicle and it had none of warnings. Drove okay. Monday called dealer service who got me in Tuesday. Service stated they had cold codes but no hard faults/codes so the vehicle needed to be driven to get it to act up again. I was not to restart the engine next time it happened. I was very unhappy taking a vehicle that could stop anywhere at any time. Is safety a real concern or not? 10/30/2017 was reversing out of parking spot and Edge engine stalled. Start button flashing and left side of dash had fault code again. Called dealer service so could get try to get hard codes but they technician just said to just start it, same problem as before. 11/2/17 reversing down driveway when Edge stopped and dash went crazy. One fault code after another came up on left side of dash. Engine start button flashing and lots of orange warning lights on. Videoed dash. Edge towed for safety per dealer. Service had Edge 6 days finding some communication issues with/to power train but no definite cause. They contacted Ford who said put in new powertrain control module. Edge returned to me hoping this was needed repair.

The rear hatch closed on me without any kind of warning as I had my hand's full with groceries an could not stop the door . The car was in park the ignition was off.