Other Fuel System Pump problems of the 2017 Ford Edge

Tl-the contact owns a 2017 Ford Edge. The contact stated that while driving at 35 mph, there was an abnormal fuel odor. There was no external evidence of a fuel leak. Additionally, the contact stated that starting the vehicle was difficult and at times could take 10-15 seconds for the vehicle to start. The contact stated that he was concerned that the fuel rail in the engine or the fuel pump in the vehicle was the cause for the fuel odor however, Ford motor company would not authorize the local dealer to drop the fuel tank to inspect for the fuel odor. The vehicle was taken to pat milliken Ford located at 9600 telegraph rd, redford charter twp, mi 48239, (313) 731-6436, to be diagnosed. The mechanic was unable to find the source of the odor. The vehicle was not repaired. The manufacturer was contacted and notified of the issue. The approximate failure mileage was 60. Ah.

Raw fuel odor when driving and stopping the car. Fuel leak, starting problems and fuel pump issue. Car was not repaired or replaced upon request, pat milliken Ford refused to work on car even though we were in immediate danger of a catastrophic problem. Pat milliken Ford was not authorized by Ford motor company to remove fuel tank and fix fuel pump until they proved there was a problem, even though we took 25 videos over a 3 month period as evidence. For 3 months of payments, insurance and fear of the risk of fire while driving, Ford motor and pat milliken refused to repair the car after more than 5 visits, numerous conversations with Ford motor customer service and pat milliken Ford. The smell of raw gas, and the long grind delayed start existed when car was idle after traveling local streets and highways. .