Windshield problems of the 2017 Ford Edge

The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle, she placed the vehicle into the drive(d), and the rear window glass shattered without warning. The failure formed a spider-like crack on the window which obstructed her vision. The contact stated that his wife exited the vehicle and closed the door and a circular hole fell from the cracked window. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.

The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle inside the garage, the rear windshield shattered. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.