general problems of the 2019 Ford Edge - part 2

My 2019 Ford Edge with the 2. 0l ecoboost engine began experiencing a misfire, loss of power, and white smoke from the exhaust. No engine light was on when it started and the car has less tan 46k miles. I had the car towed to a certified mechanic and he confirmed that coolant is leaking into my cylinders, which matches the issue described in Ford TSB 19-2346. This appears to be a widespread manufacturing defect affecting many vehicles with this engine. The presence of coolant in the combustion chamber caused catastrophic engine failure and poses a safety risk due to sudden loss of power while driving. I have been told that to fix the issue I need to replace the whole engine. Repair costs are estimated at $10,600 for an engine replacement at a local repair shop. I would expect it to be even higher from a Ford dealer. Ford has acknowledged this defect in a TSB 19-2346, but no recall has been issued. I am submitting this complaint so NHTSA is aware of the defect and its safety implications. I urge NHTSA to investigate this issue and require Ford to take responsibility.

Shuttering transmission/bad transmission under 100,000 miles.

The contact owns a 2019 Ford Edge. The contact stated when the vehicle was started, the contact noticed white smoke coming from the exhaust. In addition, the contact noticed a burning odor on the interior of the vehicle. No warning light was illuminated. The vehicle was driven to the residence. The contact stated that later in the day, the contact's husband was driving the vehicle and the failure reoccurred. The contact's husband parked the vehicle and checked the coolant level. The contact's husband noticed that the coolant reservoir was almost empty and noticed a burning coolant odor. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion and engine coolant. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 50,000.

The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle was driving rough, and the temperature gauge indicated that the engine was overheating. The contact stated that on several occasions, the vehicle stalled. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there coolant inside the engine, causing the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.

During normal driving conditions in stop and go traffic the engine coolant over-temperature warning message displayed on the dashboard. Also, for a couple days prior to this incident, the vehicle exhibited hesitation when attempting to accelerate, and the engine was very close to stalling multiple times. There wear no other symptoms of the problem prior to the failure. The vehicle was towed to a local Ford dealership, where it was confirmed the issue was related to existing TSB 20-2234 (2. 0l ecoboost - illuminated mil with various dtcs and/or low coolant level, white smoke from tailpipe and/or external coolant leak), and repairs were completed.

I have had the high-pressure fuel pump fail on me three times in less than 10,000 miles. This causes the motor to shut down, crank no start and I’ve also had it blow the fuel pump off the top of the motor and dump the oil on the highway on the windshield all over the car, creating a severe crash hazard on these events.

Samochodem szarpie na ni?szych biegach, nierówno chodzi silnik I przy zmianie biegów te? szarpie.

I am a loyal Ford customer reporting a serious issue with my 2019 Ford Edge, which has about 53,000 miles and is equipped with the 8f35 transmission. The vehicle is experiencing shuddering, bucking, and jerking during acceleration, especially at speeds up to 35 mph. In addition, the auto start/stop accumulator switch no longer functions. These issues directly match the conditions described in technical service bulletin 21-2081 and safety recall 20s49, yet my VIN is not included in the safety recall because the part was not assembled at the oakville plant. I strongly believe this exclusion is unfair and irrelevant—my vehicle has the same defective part and is experiencing the same failures. Ford now recommends replacing the torque converter because the lock-up clutch broke apart, which means metal debris already entered the transmission. This is not a minor issue, and I do not want a temporary or partial fix. I am requesting a full replacement of the transmission—not a refurbished unit—as this damage is systemic and not my fault. These problems have created unsafe driving conditions and have already cost me approximately $7,000 in repairs. I’ve paid $1,300 out of pocket, and while Ford has offered about $2,700 discount, I am still left with about $4,000 balance for a defect I did not cause.

Head gasket issues design defect in engine block passenger seat belt tension.

82000 miles on car. Torque converter and throttle body needs to be replaced.

The contact owns a 2019 Ford Edge. The contact stated that while driving at 25-30 mph into town, the contact noticed there was white exhaust smoke emerging from the tailpipe. The engine shut down. Several unknown warning lights were illuminated. The contact stated that the failure was related to TSB: 20-2234. The vehicle was taken to an independent mechanic who determined that water had leaked into the engine. The contact called the local dealer, where it was diagnosed that the head gasket needed to be replaced and was unable to confirm any water in the engine. The dealer referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA hotline. The approximate failure mileage was 53,000.

The vehicle was not shifting properly and was surging while traveling at lower and higher speeds. There was no check engine light on or any other warning lights at all. The vehicle is in my name, however, my daughter drives 9 hours for college by herself and could have been at risk of injury had the vehicle stalled in the wintertime between minnesota and kansas. I drove it while she was home over the winter break and noticed it. I took it to a Ford dealer and they said the transmission needed to be replaced. I went from diagnosing there was a problem myself with no warning lights to the dealer saying this is very common for the Ford ecoboost engines and that the car is not drivable at all. He was also concerned the low coolant level was due to an engine failure which he said they've also seen a lot of. The vehicle only has 57,000 miles on it, however, it is 6 months past warranty. I have read the Ford forums about this vehicle and there are so many people who have experienced the same thing and Ford refuses to do a recall to cover their mistake. There needs to be a recall on this to protect consumers like myself. This is so frustrating. Now I need to pay out of pocket for a new transmission on a car that I need to get rid of ASAP after hearing about all of the engine failures. I know that would be next, which would put my daughter at risk once again on the road.

Vehicle shuddering at speeds between 25-40. . . Vehicle has a little over 58k miles on it. . . Found no recalls but numerous issues of same degree. . . Ford not wanting to take responsibility for bad product! costing the owners thousands in repairs!.

See attached document for complaint.

December 19, 2024, engine failure and seatbelt failure. The seatbelt went loose and would not retract, lights started blinking on dash, car smelt funny the air coming through vents in to the cab of vehicle, white smoke out the tail pipe and then warning to pull over, temperature, check engine. I pulled over and called a tow truck. After getting my vehicle towed to certified mechanic, they advised my engine and chassie was 2018 model even though the VIN list it as 2019. I contacted Ford for recall on these items and they said they only go off the VIN. I did research along with the mechanic and there has been recalls and TSB for these items and several others my 2018 parts should have been inspected and Ford refused to do so. The engine failure is due to the coolant leaking into the engine. Whole engine needs replaced. Ford is refusing to assist in this matter. I have filed an official complaint with Ford, cxh-03434375-w8x5t6. There is several others that I believe my car should be checked for. Why is Ford refusing to repair my engine and chassie parts that are stamped 2018? this is a great risk and liability.

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that there was a coolant leak. The contact stated that while driving at undisclosed speeds, the engine overheated even though coolant had been added to the vehicle five days prior. The low coolant warning light was illuminated. The contact was able to pull over safely. The contact called the local dealer and was informed that the VIN was not under recall. The vehicle was towed to an independent mechanic, where it was determined that there was no visible coolant leak. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under TSB number: 19-2346. The failure mileage was approximately 50,000. The VIN was not available.

What happened: the torque converter/transmission system failed. My 2019 Ford Edge (VIN [xxx] , 75,000 miles) experiences a shudder and vibration under 60 mph during normal driving, with no diagnostic trouble codes present. This matches the condition described in Ford technical service bulletin (TSB) 25-2154 for the 8f35 transmission. The vehicle is available for inspection upon request. Safety risk: the shudder occurs during acceleration and highway merging. It causes the vehicle to hesitate and lurch, which puts myself, passengers, and nearby drivers at risk — especially when merging into traffic or crossing intersections. Loss of smooth power delivery creates a hazard that could result in a collision. Dealer confirmation: the problem has been diagnosed and confirmed by an authorized Ford dealer, who quoted approximately $2,800 for repair (torque converter replacement and pcm reprogram). Manufacturer involvement: the issue was presented to Ford motor company, who acknowledged the TSB exists but denied goodwill assistance to cover the repair, even though this is a known defect. Inspections: the vehicle has been inspected by the Ford dealer’s service department. No inspections have been performed by police or insurance representatives. Warning signs/symptoms: there were no warning lamps or error messages. The first symptoms (shuddering and jerking below 60 mph) appeared around [insert month/year you first noticed]. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Slipping transmission, the torque converter clutch performance stuck in off .

Safety complaint – 2019 Ford Edge transmission and engine shutdown issues to whom it may concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the transmission started shuddering during acceleration. There was no warning light, I just noticed that something was wrong. This behavior is extremely concerning, as it creates a risk of sudden loss of power while driving and could result in an accident. Ford is aware of these issues but has not issued a recall. I paid to have the torque converter replaced; however, the same transmission problem has returned. Ford has declined to provide further assistance. Additionally, the check engine light is now illuminated, which Ford attributes to a software issue. Despite multiple repair attempts and clear safety concerns, these problems remain unresolved. I respectfully request that the national highway traffic safety administration review this matter, as the defects appear to be systemic and pose a potential risk to drivers. Thank you for your time and attention to this matter.

The contact owns a 2019 Ford Edge. The contact stated that while driving at 70 mph, the "engine coolant overheating" warning message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed back to the home. The manufacturer was notified of the failure and the contact was informed that there was a recall on the vehicle for the failure(recall unknown); however, the contact's vehicle was not included in the recall. The contact was then referred to the NHTSA hotline to file a complaint. Upon investigation, the contact discovered that the failure was caused by the engine consuming coolant at a rapid pace. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.

My 2019 Ford Edge sel has 37,000 miles and I keep it maintained regularly. We were 2 miles from our house when a loud blaring signal popped on my dashboard that my coolant was very low and at that point the car started "sputtering". We inched it home and sure enough, the coolant was empty. We've had no leaking on the driveway at any time. We filled the coolant reservoir and the message did not go away. We had it towed to our mechanic the next day and he said the engine needed to be replaced!!!! what? no warning!! now 2 days prior (which was a Friday), my check engine light came on and I could see a white smoke coming from the exhaust pipe and the car hesitated. After a few minutes, that went away. Drove it to work and back - 4 miles each way. The next day it happened again and again it stopped after a few minutes. I drove it maybe 10 miles after that running errands and then parked it for the day. The following day is when it "died". I received no other message or warning until it was too late. We were told by our mechanic that Ford has had numerous complaints on this engine. It is a turbo on a 4 cylinder. The turbo part will eventually overwork the 4 cylinder. Of course it is out of warranty. Now I am spending over $6,000 to replace this engine. Why in the world would Ford even install an engine like this in their vehicles? and why are they not recalling them?????? my husband has always had Ford trucks and mustangs - we have always been Ford people. I will never buy another Ford - so disappointed!!!!!.

Vehicle seemed to be idling strange. Also seemed jerky while waiting at the stop light. Attempted to accelerate and it was lagging. Once I started driving it seemed better until the "engine coolant over temperature" alert displayed. The vehicle then started disbursing a white smoke. After pulling over the light went off, however the vehicle continued to jerk forward and was idling strange. Continued to have a lagging effect when attempting to accelerate. The vehicle continued to emit a white smoke. The vehicle was brought to a mechanic who indicated the head gasket and/or engine needed replacement. Had been told be the mechanic they have had several over issues exactly like this one. They also indicated there was a recall and/or possible lawsuit. My VIN came up with no recall which makes no sense considering I am having the same issue that's been reported under the recall.

This is an update to complaint number 11619818 filed on 10/15/2024. The engine surging problem referenced in the original report has been resolved per technical service bulletin 21-2389, found on your website and forwarded to a local Ford dealership service department. Thank you for making available to the public these important technical documents! best regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Cooling intrusion to motor, engine replaced.

Engine: severe surging at low power settings, especially during engine warm-up. This surging is not related to air conditioner compressor cycling on/off, or turbo lag. Body: rear hatch "kick to open" feature often activates suddenly without warning and without a deliberate kick motion by operator. This feature cannot be disabled; only the actuator can be disabled using instrument panel menus. This creates a condition where any inadvertent "open" command using any device will unlatch, but not open, the hatch. This can lead to loss of internal security and/or driving with an unlatched hatch. Thank you.

2019 Ford Edge has the same 2. 0 liter eco boost 240ps that’s currently involved in the class action lawsuit. The problem is that the coolant sleeve is too close to the toy he cylinder and failed causing coolant to enter the engine. I was traveling on the interstate and with no warning the hot engine light came on and engine shut down. The dealer confirmed that the mother need to be replaced with the updated long block that is being put in the 2015 - 2018 Ford Edge and the 2017 - 2019 fusion/mkz/escape and mkc vehicles. The vehicle only has 75000 miles on it and has never towed or been used hard. We had the vehicle for less that 15,000 miles and now have a completely useless vehicle. Ford refuses to admit any fault even with the engine codes being the exact same. The 2019 for Edge need to be looked into and included with the class action lawsuit for safety and consumer satisfaction.

In November 2024 customer complaint: engine/transmission is sputtering on acceleration between 20–40 mph. Code pulled: misfire code on cylinder 4. Action taken: swapped ignition coil from cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with motor craft sp-594 (asp594). No misfire present after repair. Same misfiring issue returns may 2025.

The contact owns a 2019 Ford Edge. The contact stated while driving approximately 35 mph, the temperature gauge moved to the "red zone" and the vehicle nearly stalled while slowing for a traffic light. The contact stated that the failure recurred, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that there was coolant intrusion into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to TSB number: 19-2346 coolant in cylinders (engine and engine cooling). The manufacturer was informed of the failure. The failure mileage was approximately 35,000.

The contact owns a 2019 Ford Edge. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of NHTSA campaign number: 17v209000 (engine and engine cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

I literally financed a 2019 Ford Edge with 88k miles on [xxx] from sutton Ford in matteson IL. I didn’t even have the car 5 hours and the transmission started having serious shifting issues and almost caused me to get in a crack with my son in the car. Took it back to sutton Ford and they are telling me the transmission is bad and needs to be replaced. I think this is a problem considering how long I’ve had them vehicle and it is a safety concern that needs to be addressed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicle is a 2019 Ford Edge awd. At 39,500 miles white smoke comes out of tailpipe, engine coolant quickly disappears, engine runs rough and check engine comes on. At this point the vehicle is undrivable and won’t respond to gas pedal inputs. Appears to be a known engine issue; however, dealer says it’s an exhaust gas recirculation pump and parts needing replacement, with approximate cost of $2000. This is a premature failure of an engine and may cause a safety concern if driving at highway speeds. Vehicle is out of 5 year warranty with 4/2019 build date.

Purge flow valve had replaced by Ford service on 10/5/24. Car wouldn’t start after getting gas. Check engine light came on. Code was po496. Currently, upon acceleration @15-20 mph car starts jerking, buck, slipping, very hard to go hill. Took to Ford service for diagnostic on 10/15/24. Told torque converter shuddering on pids. Recommend replacing torque converter @ a cost of $5200. Per, reviewing many complaints on this same model & yr many haven’t had success with just replacing torque converter. It doesn’t fix issue. Transmission had to be replaced. Ford does have a TSB 21-2389 that supersedes TSB 21-2081 out. It states cars with 8f35 transmission may have this issue due to the software in the power train control module. Instructing, to reprogram the pcm & the transmission solenoid strategy. After reviewing all complaints on this issue, this solution does not correct problem. I was also told by Ford service; this wouldn’t fix the issue. From what I’ve read the way this transmission is engineered will likely cause it to always do this. Because Ford frankensteined the 6f35 (previous models) by inserting 2 gears in between existing ones, the transition from 1-2-3 will never be as fluid as 3-4, 4-5, and so on. Basically what is 1-3 on mine (8f35) is 1-2 on a 6f35. This quite frankly is a terrible transmission & only a matter of time before transmission goes completely out & someone gets killed. This year & model has numerous issues not listed here. Seems like as soon as warranty expires problems start popping up. Some issues pop up before warranty expires. This is getting dangerous & very expensive!.

Last year, the 2. 0 ecoboost had a coolant intrusion. After 2 times Ford dealer talking with someone in company, the repacerd egr valve, egr cooler and finally had a long block motor installed. Then a little while later had to replace transmission, then the steering box. My extended warranty covered this but it ran out at the end of may. I think I should be compensated either by extended warranty or money. Any of those problems could have resulted in an accident. First took to lynn layton Ford in decatur, took back a couple of weeks and could not get to it, took to eddie pruitt Ford in hartselle, where they took care of the problems.

The contact owns a 2019 Ford Edge. The contact noticed that the engine coolant was quickly depleted. There was no warning light illuminated. The failure persisted and the vehicle shuddered while idling with heavy white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic where it was discovered that the long block was damaged. A dealer was notified of the failure and the contact scheduled an appointment for a diagnostic test. The manufacturer was also notified of the failure and referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 86,000.

The contact owns a 2019 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle experienced a loss of motive power. The vehicle was taken to the local dealer who diagnosed that the coolant had leaked into the cylinders, and the engine long block needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000.