general problems of the 2014 Ford Escape - part 2

Tl- the contact owns a 2014 Ford Escape. The contact stated that while getting the vehicle serviced, the technician could not find a lug nut wrench to fit the lug nuts on the vehicle. The vehicle was taken to the dealer where it was diagnosed that the lug nuts were enlarged and needed to be replaced. The lug nuts were replaced. The manufacturer was made aware of the failure. The failure mileage was 58,650. Djr.

Tl-the contact owns a 2015 Ford Escape (n/a). The contact stated that while inspecting the vehicle, it was discovered that the rear tire wells were rusted. The vehicle was taken to a dealer where the technician informed the contact that the failure was a known issue. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 1,800. Djr.

My wife pulled up driveway, I happened to be outside next to car when she pulled in. We suddenly heard loud crunching sound and she stopped. When we found nothing I asked her to back up. We heard crunching sound again and she said the steering wheel was not controlling car. She immediately stopped. We discovered right front wheel pushed against tire well of body frame. Next day when tow truck lifted car, we discovered the ball joint assembly had come apart. Perry Ford (san diego) confirmed ball joint appears to have come apart without any obvious sign of damage due to impact or driver fault. Note: my wife had just come off freeway, traveling 15 miles from work and 1 mile from off ramp to our home. If she had been just another 5 min on freeway traveling 65-70mph. . . I hate to imagine what would have happened. Please investigate this matter with Ford.

My rear passenger tire has a groove cut around the inside of the tire wall and in about four spots cut right down to the threads. This has caused the tire to go flat. I have photos of the tire.