general problems of the 2015 Ford Escape - part 2

Two things: transmission failed, as it frequently does, in this car at around 90k. Shop said it's a known flaw and Ford said sorry, despite having pointed related issues out to our dealer several times. Replaced at tranny shop to the tune of $7k+. Less than a year later, the engine failed due to known structural flaw with cylinders where coolant intrudes. Engine completely shot - dealer said sorry pay us $13k to replace it. Both these things have been parts of class-action lawsuits. Please remedy. Thank you.

The contact owns a 2015 Ford Escape. The contact stated while starting the vehicle, while driving or while reversing from a complete stop, the vehicle made an abnormally loud whining sound. Additionally, the contact stated while accelerating from a complete stop, the vehicle temporarily responded as needed. The contact stated that the vehicle then jerked, lost motive power, and failed to exceed 2-3 mph. The malfunction warning light and the check engine warning light were illuminated. Additionally, the contact stated that the message "passenger air bag off" was displayed while the front passenger's seat was occupied. The contact stated that the failure recurred while her son was test-driving the vehicle. The contact's son was able to check the transmission fluid level and confirmed that no issue was found. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.

Transmission failure at 132k miles.

The problems on my 2015 Ford Escape are related to the last recall, NHTSA recall 22v413/safety recall notice 22s43. On 02/21/2025, I had stopped by a traffic stop light signal. When I tried to proceed after the lights turned green, my car would not move forward and would behave like it was in neutral mode making a lot of noise. I called Ford motor company and asked for remedy, and I was told the previous recall has already expired and that there is nothing that they can do now. I got my car towed to a Ford dealership and they have sent me a cost estimate of over $8,000. 00 to get the issue fixed. I am wondering if NHTSA can make Ford motor company do the necessary repairs on my Ford Escape, since this problem is related to the last recall. Thank you.

The contact owns a 2015 Ford Escape. The contact stated that while her mother was driving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. In addition, the contact stated that her mother smelled an abnormal burning odor coming from the vehicle. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

While driving my 2015 Ford Escape at a speed of 35mpg and stopped at a stop sign, proceeded to turn left and car would not move. It seems to coast backward as if transmission was in neutral. I coasted back into a parking lot and turned off vehicle. I then restarted it and it started just fine with no warning lights. I then tried to put into gear and the rpms went up and still felt like it was in neutral. I then had it towed to a mechanic and was told that it was a total transmission failure. 5500. 00 to have repair. More than what the car's book value it. I have not reported to manufacturer but that is my next step.

We were driving down the highway when the Ford Escape shut down and the the check engine light came on for the evap system several parts have been replaced but I get the same code and the car is dying at idle and losing power a different times while driving.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to operate the vehicle, the vehicle would not switch gears out of neutral. No warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed that the axis became loose. The vehicle was left at the local dealer for further diagnosis. In addition, the contact stated that both front wheel bearings were previously replaced at the same local dealer.  the manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was not available.

I replaced the transmission in 02/2023. Then the bushing failed in 08/2023. Had it replaced at dealership (after paying $150 for diagnostic & $200 for towing. . . . Then the bushing failed again last Tuesday (xxx). Was told not longer covered by Ford despite it previously recalled. Then repaired again. Broke same night. $250 in towing. . . . Repaired Saturday - yesterday. Now the bushing is out again today (Sunday). This is ludicrous. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We bought this car used from the Ford dealership in ellensburg wa in 2021. It had 79k at the time. We performed a lot of maintenance on the vehicle; new tires, alignment, coolant flush, transmission flush, spark plugs, and updated the synce software. Then the turbo failed about 5 months later. And we replaced the turbo with a brand new one at the same dealership for 5k. Then we replaced the coolant system. We performed all the recalls as they came in, regarding the transmission shifter and something to do with a solenoid, and we never missed an oil change. In September 2024 the transmission failed and it needs a whole new one. There's a class action lawsuit in CA for the type of transmission in this year of Ford Escape, but it's only for CA residents. Too bad. It's been less than 3 years since we bought it, we've paid twice the price it's worth in repairs and on maintenance, and now it's junk. Don't buy an Escape!.

At 120k the transmission went bad. Dealership charged $7k to replace. We chose to replace because it was cheaper than buying a new vehicle. A few months after the transmission was repaired, we started losing a lot of coolant. The dreaded coolant leak through the head gasket into cylinder 2 is the diagnosis. Dealer, told us $12k for a new motor. This is not okay!!!.

The contact owned a 2015 Ford Escape. The contact stated that while driving at highway speeds, the vehicle died without warning. Due to the failure, the contact was left stranded in the middle of the highway. While the contact was on the phone with 911, another vehicle crashed into the contact's vehicle from behind. The air bags did not deploy upon impact. The contact sustained mental trauma due to the accident, but no physical injuries. The police arrived at the scene and a police report was filed. The whereabouts of the other driver were unknown. No medical attention was rendered at the scene. No property damage was reported. The vehicle was towed to an independent tow yard where the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.

Vehicle overeheated and stalled. Engine light came on. Had it to garage who told me call Ford because vehicle needed a new engine. Got a second opinion a few months later, and they confirmed that coolant was leaking in to the spark plug cylinders. And yes it needed a new engine. Prior: at 80000 miles the transmission needed replaced. I was told that my my car was notorious for needing transmissions and engines.

Been having shifting problems since I got the vehicle at a dealership, the car will hang onto the rpm’s for a couple seconds then slam into gear, mostly while shifting up. Had the recall taken care of for the bushing a shifter cable problem, the hanging and slamming shifting issue still persists. Took the car to a Ford dealership and was told that my clutch is disintegrating and that an entire new transmission was needing, quoting me at least $5000. Now I don’t know about yall, but I don’t have that type of money to just throw away into a car. If the car was designed and released to the public with a crappy transmission and known to be a problem, then Ford motor company needs to no longer exist.

My daughter borrowed my car and experienced a loud rattling noise. We had it towed to our local shop who recommended bringing it to a Ford dealership for the issue. We had it towed there and I was informed after they looked at it that we had a cracked flex plate. It horrifies what could have happened while she was in the car. There was a check engine light on, but that was not connected to this issue apparently because I had to pay an additional cost to get that fixed. I have never heard of a cracked flex plate but when I googled it I found Ford had several recalls for it, but not attached to my VIN.

Was driving normal, got an engine fault light then overheated. Engine has coolant intrusion. Ford won’t do anything about it!!.

The contact owns a 2015 Ford Escape. While the contact's fiancé was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact's fiancé stated that the vehicle was shaking, and the transmission failure warning light was illuminated. Additionally, the rpm was elevated; however, the vehicle decelerated to 5 mph unintendedly. The contact's fiancé drove the vehicle to a parking lot and parked the vehicle. The contact arrived and connected a digital diagnostic scanner to the vehicle. The contact retrieved dtc codes p07aa (transmission override) and p0219 (engine over speed). The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that there was no recall associated with the VIN. The contact was advised to contact the NHTSA hotline and report the failure. The failure mileage was approximately 97,000.

The contact owns a 2015 Ford Escape. The contact stated while driving at various speeds up an incline, the vehicle shuddered and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 125,000.

As I was driving my car started to jerk, drag backwards and stop. I put it in park in the middle of the road and turned the car completely off. It would start and drive, then jerk, try to slide backwards again then stopped. The car starts, but the shift freezes after try to go.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to shift into drive, the gear shift was able to move into drive, but the transmission failed to shift out of park. An unknown warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v413000 (power train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 100,000.

The contact's wife owns a 2015 Ford Escape. The contact stated that vehicle would jerk and hesitate upon depression of the accelerator pedal as an abnormal, grinding sound would emit from the vehicle. A yellow, transmission warning lights had appeared on the instrument panel. Due to the failure, the vehicle was towed to a dealer where they diagnosed the vehicle with transmission failure. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred to contact to the NHTSA hotline for further assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 143,000.

The transmission has failed and is available for inspection. I was concerned for my safety because one minute the car would move and then it was as if I lost all power and then boom it would throw it's self in gear and take off with no throttle response when you touched the pedal. No the vehicle has not been inspected by anyone listed above. There were no other problems or warnings before this took place the only time I got a warning was a day later when I went to go load the car up on the trailer to take it to my mechanic. The issue occurred on 04-25-2024.

The contact owns a 2015 Ford Escape. The contact stated that the vehicle was inoperable and undrivable. The dealer was contacted and informed the contact that the VIN had been included in NHTSA campaign number: 22v413000 (power train) and 20v331000 (latches/locks/linkages). The dealer confirmed that NHTSA campaign number: 22v413000 (power train) had been completed. The vehicle had not been diagnosed or repaired since the contact had taken ownership of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Ford has not fixed the recall or offered a solution resulting in our car's transmission shift cable breaking while my wife was driving, resulting in her being stuck in the middle of the street blocking traffic. The car was stuck in the middle of the street blocking traffic and buses for about an hour until a tow truck could come. We could not shift the vehicle out of park - the shifter moved freely forward and back, while depressing the shift button, but without *actually* shifting to neutral, drive, or reverse. We could not move the car at all, despite pushing or trying to shift it. This occurred in front of our home on Friday, April 19th, 2024. A tow truck towed the vehicle to our local repair shop where they identified the broken transmission shift cable and repaired it which we paid out of pocket. This could have occurred anywhere or in a dangerous intersection with the potential to cause harm to her, others, or any of her passengers like our infant son. I was notified of this recall in 2022 by a Ford dealership and have yet to see a resolution. My concern is now that the replacement Ford transmission shift cable will exhibit the same problem as before unless they make a better cable or mechanism! this also cost us over 5 hours of labor equaling $546 + parts, which we should not have to pay for. Ford should cover this cost completely and give us a reliable transmission shift cable.

The dealership came and changed the recalled transmission part on my car while I was at work. When I got off I left work to go home and had only drove about 5 miles when my car rpms went above 4000 and the car downshifted really hard and dropped from 65mph to barely moving. I pulled over and called the dealership who changed the part since my car had not had any transmission problems before this. They come to where I was and began driving my car at 4000rpm or above for several miles and shifting through gears manually. Once the car would barely move he pulled into a church and had it towed stating I need internal transmission work and it is not their fault. No warning lights came on in the dash even when he put a computer to it he seen that it had no codes in it at all. This recalled part being changed has lead to me having no way to go because they say it is not thier fault yet I had no issues until they touched my car. And why didn't I have a warning light????.

My cluster panel went dead and there was a recall for it but the first owner got it fixed and Ford wouldn’t do it for me. I couldn’t afford to get it fixed and so it stayed dead. My car eventually broke down on me while driving because I was unable to read the transmission fault warning (because the cluster panel doesn’t work). I just had to buy a whole new transmission and Ford is still refusing to fix their failed recall. Had it been taken care of, I would have seen the warning and not drove my car until it broke down.

I have 2 Ford Escapes, a 2015 (referenced in this complaint) and a 2016. Both have experienced catastrophic transmission failure within weeks of each other. The transmission would slip, shudder and eventually disable and indicate service is needed. This happened while traveling highway speeds and the vehicle became disabled on the highway. As it was sudden, there was not time to get it safely off of the road and presented hazards to me and other drives until a tow truck could be engaged.

The contact owns a 2015 Ford Escape. The contact stated while driving the vehicle, it made a loud noise and went into limp mode. The transmission fault service soon light was illuminated. The vehicle was towed to a local mechanic and a diagnostic was performed and the contact was informed the transmission failed and needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was made aware of the issue. The approximate failure mileage was 139,000.

The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 65 mph, the transmission malfunctioned causing the vehicle to jerk and lose motive power before the vehicle stalled. After restarting the vehicle, the message "transmission malfunction" was displayed. The vehicle was towed to the local transmission mechanic who rebuilt the transmission, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 68,000.

The contact owns a 2015 Ford Escape. The contact stated that while the daughter was driving approximately 45 mph the vehicle began to loose automotive power and stalled. The vehicle was eventually towed to the local mechanic who replaced the engine's turbo and shift cable bushing but the failures continued to occur. The vehicle was not repaired. The manufacturer was notified of the failures but no assistance was offered. The local dealer was not contacted. The failure mileage was 130,000.

The contact owns a 2015 Ford Escape. The contact stated while driving 60 mph and depressing the accelerator pedal, the rpms revved, but the vehicle failed to respond and decelerated to 17 mph. The contact stated that she continued driving and pulled into the nearest gas station. The message "transmission fault" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The vehicle was then towed to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 91,000.

I was driving down the road and all of a sudden my vehicle lurched forward despite me depressing the brakes then would not shift into any gear or move at all. I turned the vehicle off waited 10 minutes and attempted to restart the vehicle so that I could move into a safer area out of traffic. The vehicle began shaking and would not go into gear but did roll enough that I was able to move out of the way of incoming traffic. There were no warning lights displayed on the dash and the vehicle was not malfunctioning prior to the event. The other issue has been that the backup camera repeatedly fails to function at all. Instead the screen is either blue or black and no images are visible.

The contact owns a 2015 Ford Escape. The contact stated that while the transmission was shifted into drive (d) and reverse (r), the vehicle failed to move. The vehicle was towed to the dealer, where it was determined that the ptu, front axles, cv axle shafts, and bearing retainer needed to be replaced. The vehicle was not repaired. The contact stated that the transmission had previously been replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 118,000.

My transmission failed on 12-22-23 not the recall that is on it already I mean completly failed just stipped working all together with no warning of a problem until 2 days later when I got it to the transmission shop 2 weeks prior my thermostat failed with no warning the transmission shop made me aware they have alot of Ford Escapes with failed transmissions my vehicle only had 83,794 miles at the time I have always done regular oil changes I would like to have this issue further investigated for recall issue as I have driven vehicles with over 200,000 miles and never had a transmission issue.

The contact owns a 2015 Ford Escape. The contact stated while stopped at a traffic signal, the vehicle started to vibrate and made an abnormal sound from under the floorboards. The contact shut off and restarted the vehicle and was able to drive to his destination. The contact stated no warning light was illuminated. The contact later drove the vehicle to a dealer who diagnosed the vehicle and determined that the transmission flex plate had cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 128,000.