general problems of the 2015 Ford Escape - part 2

I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the warranty coverage. I find it deeply troubling that Ford refuses to acknowledge the obvious flaw in the design of the car's power steering system, especially when comparable Ford models such as the 2011-2013 fusion have been recalled for the exact same issue. As a loyal Ford customer, I implore you to thoroughly investigate and address this widespread problem, not only for my own sake but also for the safety and well-being of countless other Ford owners who may be facing similar risks. This dangerous design flaw poses a significant threat to drivers and their passengers, and it is utterly irresponsible for Ford to shirk responsibility and shift the financial burden onto the customers.

On 09/05/2020, I encountered the "steering assist fault - service required" error message, resulting in loss of power assist to the steering mechanism. This is the same issue attributed to safety recall# 19s26 pertaining to similar vehicles (Ford edge, etc) of this model year. The issue generates from inadequate wax coating on the bolts attaching the steering gear motor, causing it to detach from the housing. This results in loss of power steering capabilities, creating a potential crash hazard if occurring while operating the vehicle on the road. My vehicle has 37142 miles (very low for the model year) and has always been well maintained as well as driven with great care and attention to prolonging its overall lifespan and general condition. The issue came to pass while the vehicle was stationary, the error message and loss of power steering occurring while parked and starting up said vehicle. There are many other online complaints of this exact incident relating to this model year and specific vehicle, yet no recall has been issued by the manufacturer. In most instances it appears the consumer is expected to absorb the repair costs, which can run upwards of $2000 - 3000 or more - up to and including rebuilding the entire steering system. This is suspect behavior given the lack of ownership of the root cause from the manufacturer and leads one to believe dealerships may be unfairly profiting from needless repairs given the serious nature of the fault in question.

Power steering issues began randomingly around 70,000 miles. It locks up while driving leaving you with no power steering. This occurs randomly and while the car is in motion. It generally occurs for a few miles and then goes back to "normal" power steering. It's happened 3 times now with no warning or dash lights lighting up. The last time it happened to me, I was in heavy traffic while going around a sharp curve, which is extremely dangerous . We were told that older models of Ford Escapes were recalled for this same issue, but not the 2015. Cost to replace the power steering sensor was about $4,000.

On 7/14/2020 the steering became almost impossible to turn. I pulled forward getting out of the street into the drive way. I turned the car back off and on again. The information screen displayed power steering assist fault.

Randomly loose power steering while driving or making a quick, or sharp, left turn, like turning into my driveway at low speed. This has happened up to 3 times in a week. Does not register as a fault on the car computer chip. I took it to a dealer and they could not find a problem, then it temporarily failed the next day while driving on the highway, then reset about 10 minutes later after pulling over and shutting off the car, wait, then restart.

Rack and pinion went out at 66,000 miles. I have send reviews on this make and model that this is a problem. I have talked to multiple mechanics who have adv this is an electric problem in these cars and with different years.

The steering will randomly die, making it very hard to drive. It's incredibly worrying and could cause a serious accident, as it almost happened to me. Sometimes in park, occasionally while driving at low speeds, but at the moment it is not being driven for obvious safety concerns.

Power steering stoped working when I turned off road on to the drivway.

Steering assist fault service required 1fmcu0g73fua08966 I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the warranty coverage. I find it deeply troubling that Ford refuses to acknowledge the obvious flaw in the design of the car's power steering system, especially when comparable Ford models such as the 2011-2013 fusion have been recalled for the exact same issue. As a loyal Ford customer, I implore you to thoroughly investigate and address this widespread problem, not only for my own sake but also for the safety and well-being of countless other Ford owners who may be facing similar risks. This dangerous design flaw poses a significant threat to drivers and their passengers, and it is utterly irresponsible for Ford to shirk responsibility and shift the financial burden onto the customers.

While I was driving up i95 in new jersey I pulled into a rest stop for gas. Turned the car off to get gas. When I turned the car back on, I no longer had power steering. After attempting to reconnect by turning the car off and on nothing helped. I then had to drive the final hour to my house with no power steering which was very difficult and obviously dangerous. I could hold a straight line and make turns when necessary but to make any type of swerve to avoid something would have been impossible so luckily this happened late at night with no one on the road. When I brought the car into the Ford dealership they said this problem was not covered under my warranty because the car is now over 4 years old and has 63,000 miles on it. (warranty expired at 60,000). They ended up having to completely replace the power steering rack and all wheel drive system costing $3,400 out of pocket. I found this lack of owning up to an obvious flaw in the design of the car completely irresponsible. On top of that, Ford cars such as the 2011-2013 fusion have been recalled for this exact same issue. That being said I request you look into this issue for my 2015 Ford Escape model because I am learning I am not the first person to experience this issue. This is an extremely dangerous design flaw and Ford is not owning up to the issue. Passing this massive financial burden on me as a customer is also unacceptable. Attached please find the work order from the Ford dealership. Thanks for any help you can provide!.

Power steering quit working while driving.

I was driving my 2015 Ford Escape going about 50mph when my steering wheel just froze. It took all of my strength to try to turn the wheel so I could get myself off the main road and out of everyone's way. I got myself to the side and couldn't turn the wheel at all. Luckily my family wasn't too far so my dad was gonna help me get my car home but he couldn't even turn the wheel. We had to call for a tow truck. Also my 2015 Ford Escape would stall after pumping gas, taking several attempts to start my car and at times not starting at all after filling my tank. It has stalled on me serversl times while driving on the main road leaving me stranded and holding up traffic on busy roads. Low tire pressure/ tire pressure sensor fault warning light appears often even though all tires are at correct pressures abs and traction control appears noisy cabin makes buzzing noises behind stereo even when car is off stereo malfunctions happen often where cds get stuck and stereo says �no cd� while trying to eject it.

While driving on highway 278 in PA, vehicle experienced loss of power to steering, I pulled the vehicle road side, turned off power , restarted the vehicle. Steering was still stiff could not move it freely. I have contacted nearest Ford dealer.

As my wife is driving to the school while going in a straight line on the state road in our 2015 Ford Escape the power steering went out. This is a known problem with the Ford Escape, it is very dangerous. . . Online suggest you just turn the car off and turn it back on and the power steering will reset well this time it didn't work she was halfway between our school and our home and she had to drive it the rest of the way back home with no power steering. . . Again I cannot believe this is already a recall as it happens while you are actually in the process of driving the vehicle. Imagine if it happened on the highway!!!.

Rack & pinion, and power steering assist fault. I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the warranty coverage. I find it deeply troubling that Ford refuses to acknowledge the obvious flaw in the design of the car's power steering system, especially when comparable Ford models such as the 2011-2013 fusion have been recalled for the exact same issue. As a loyal Ford customer, I implore you to thoroughly investigate and address this widespread problem, not only for my own sake but also for the safety and well-being of countless other Ford owners who may be facing similar risks. This dangerous design flaw poses a significant threat to drivers and their passengers, and it is utterly irresponsible for Ford to shirk responsibility and shift the financial burden onto the customers.

Rack & pinion, and power steering assist fault. I am writing to bring to your attention a critical safety issue I recently encountered with my 2015 Ford Escape. I am deeply concerned about the lack of response and accountability from Ford regarding this matter, and I kindly request your assistance in addressing this potentially life-threatening problem. During a recent incident, my vehicle's power steering suddenly failed, rendering the car extremely difficult to maneuver. The lack of power steering made it nearly impossible for me to maintain a straight line, let alone perform any evasive maneuvers to avoid potential hazards on the road. Fortunately, this incident occurred in a drive-thru, and my children were not present in the vehicle at the time. I dread to think of the consequences if this failure had happened while driving at higher speeds or in a more critical situation. Upon taking my car to the Ford dealership for inspection and repair, I was shocked to learn that the power steering issue is not covered under my warranty. The dealership informed me that because my vehicle has exceeded 60,000 miles and is now over four years old, it falls outside the warranty coverage. I find it deeply troubling that Ford refuses to acknowledge the obvious flaw in the design of the car's power steering system, especially when comparable Ford models such as the 2011-2013 fusion have been recalled for the exact same issue. As a loyal Ford customer, I implore you to thoroughly investigate and address this widespread problem, not only for my own sake but also for the safety and well-being of countless other Ford owners who may be facing similar risks. This dangerous design flaw poses a significant threat to drivers and their passengers, and it is utterly irresponsible for Ford to shirk responsibility and shift the financial burden onto the customers.

Tl the contact owns a 2015 Ford Escape. While making a turn, the steering lost power without warning. The vehicle was towed to klaben Ford Lincoln of warren, inc. (888-428-3823, located at 3853 youngstown rd se, warren, OH 44484) where it was diagnosed that the steering rack needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The failure recurred. The vehicle was not repaired. The failure mileage was approximately 81,000.

My step daughter was parallel parking with her uncle and the vehicle would not turn so her uncle go in the driver seat and it was fine for about a minute and it would not turn for him. So they turned the vehicle off for 20 minutes and then it was fine. I am glad they were driving slow in a practice area for parallel parking. Maybe Ford will do a recall on this and fix the problem.

Vehicle was in motion and the steering went out and I couldn't steer the vehicle. I was on a secondary two way rural road, if I had been on the highway going 70 miles an hour I would be dead as I had no control of the vehicle. I was able to get the car to the dealer, with great difficulty, for service. I reviewed information on-line and this appears to have happened to other Ford vehicles and there was a recall. I'm being told I have to pay to have the car fixed since there is no recall for the 2015 Escape and there was no loaner so I have to also pay for a rental. I contacted Ford and have a case number cas-15434220. I'm filling out this form in hopes that no one else has this happen resulting in someone being killed because of a continued known issue with Ford.

Power steering went out making it almost impossible to navigate my car. Steering fault message came on dashboard. Took to dealer has lack of power steering,code u003000 steering gear internal fault needs pscm gear. Has less than 36,000 miles but not under warranty. Ford needs to recall these Escapes to find out why they are commonly having this problem. Car in motion in a parking lot.

Sudden loss of steering resulting in a collision with a curb. There was damage to lower control arm and other suspension parts as a result of the collision. I drove car home 4 miles, although I shouldn't have. I experienced momentary loss of steering 5 more time in those 4 miles. Fortunately all were at low speed. I was not injured. The car has 68,xxx miles and is under extended warranty. I had the Escape towed in for repairs. The collision damage was covered by insurance. The service dept. At Ford said the found nothing wrong with steering. The car was handed down to me by parents. I told them about the steering loss. They said with the same vehicle they lost steering momentarily one time before also. They drove it to the same service dept. My parents said someone from the service dept repaired it, although they were not given any paperwork. I asked about this on the phone and the same service dept has no record of this service. I do not have any documents to upload other than a repair form for the damage as a result. The service dept is hertrich's frederick Ford in seaford, DE.

Faulty electric power steering went out while driving our usual 25 mile commute at an average 50 mph. At 33,000 miles this is an unexpected repair that cost this consumer $2,200. More over there was no warning or mechanical wear, the steering went out and a grinding sound was emitting from the front while the steering was locking or binding and over compensating on turns.

In last 10 days "steering assist fault service required" error came on screen and steering get locked , can't turn the steering. This happened when the speed was very slow immediately after engine start and started driving. After turning off the engine error goes and steering start working. Took the car to dealer, couldn't find any problem and returned the vehicle to me. Again next day and day after same issue appeared.

Power steering went out at 46554 miles. Total cost of repair: $2019. Ford service department explained that this part was "in high demand" and repairs took eight days to complete. First time power steering went out, car was stationary, driven to destination in town w/o power steering, restarted and power steering resumed. Dealership was notified and decision was made to see if it happened again. Second time power steering went out, car was in motion on city street, drove to dealership without power steering, hooked up to computer. Because this part is "in high demand", does this signal time for a recall? I would hope so!.

When accelerating the car pulls to the right, the more power the harder the pull. When accelerating in the rain or wet roads the car breaks traction and slides into the right hand lane or off the road.

The contact owns a 2015 Ford Escape. While driving various speeds, the steering wheel pulled to the left and right independently. The contact also heard a loud grinding noise coming from the rear of the vehicle when the brake pedal was depressed. The vehicle was taken to the window Ford dealer located in spokane, wa, but the cause of the failure could not be diagnosed. The contact then took the vehicle to fred hill Ford located in spokane, wa where it was diagnosed that the rotors needed to be turned. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 30,000.

While backing into a parking space, the abs and traction control lights started flashing and audible warnings sounded. The car started shaking. I was unable to stop or steer my car. I had a low speed collision with a properly parked car. Thank god no one was injured. Had this happened on an open road the outcome would have been different. I had reported this problem to my dealer previously. They applied an existing recall saying that it fixed the issue. That was on the 20th of October 2015. The car is being towed to my dealer's body shop for inspection by usaa. I never want to drive it again. I am told to trade it in . How in good conscience can I do that??.

When going down the interstate with the grooves in it the vehicle darts back and forth when I took it to the dealer and checked aleinment said was ok drove for a while bought it back again was told to like it or sell it or go to another dealer ship they did not even atemped to check tires hatton Ford n dak 1 more time going to turn it in to the lawyer for the n dak lemon law.

While turning left from a stop sign, the steering wheel locked, causing the vehicle to veer into the lane of oncoming traffic. The driver yanked the steering wheel hard to the right and the vehicle returned to the correct lane. This happened again on 7/31/15 while making a right hand turn. The vehicle was taken to the dealership on 8/8/15 and the tech indicated there were no codes; however the vehicle had an active recall out, which they fixed. It happened on three additional occasions between 8/8/15 and 8/21/15. It should be noted, the vehicle was sold when there was an active recall.

The contact owns a 2015 Ford Escape. While braking, the steering became difficult to maneuver and the vehicle veered into the other lane. The vehicle was taken to several mechanics, but the cause of the failure was not determined. The manufacturer stated that the vehicle was safe to drive, although the failure occurred daily. The tires were also checked and were verified as safe and in good condition. The VIN was invalid. The failure mileage was 15,000.