general problems of the 2016 Ford Escape - part 2

I saw a recall for newer years of Ford products where the camera wasn't working and it is a safety hazard. My 2016 Escape rear camera has not been working properly for many years. It appears to me that it is a software problem because the camera will be upside-down or roll upside down. I updated the firmware on my car, but it still doesn't work. There are youtube videos out there, because it is a common problem with the Escape. [xxx] please add the 2016 Escapes to your current recall. Here is a link to the recall for the newer Ford products. [xxx] I have attached recent still pics of my car-cam upside down and I tried to attached a (short )14 second video of it rolling upside down, but your website does not allow videos to be uploaded? so I made the video into a . Gif and uploaded it so you could see the rolling camera that happened today. The rolling camera problems does happen a lot, but not as much as the upside down feed. As you can see from the photographs, the directional lines that are supposed to show the direction a driver is backing up, are not present either. A person backing up, using the upside down feed, will not see the direction they are backing up. The attached photos were all taken within the last couple days, you can check the date and time they were taken on each photo. Please contact me if you want me to send you the original video that I took today. Please help me with this problem. I am not the sole person to have this problem with older Ford products. Please enlarge the recall to older vehicles, this problem has been going on a long time. I appears to be a software problem that needs to be addressed. Having the back up camera feed be upside down or rolling so that nothing is visible in the camera, is a danger to others standing behind the car information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Auto was purchased from a dealership on 5/31/2023. We drove less than a mile down the road and a warning for "hood ajar" came on. We immediately pulled over only to find the hood was latched. Over the next few months there were numerous other warning/electrical items that came trunk ajar warning, problems opening the trunk, back up camera would often go black when car was in reverse, car would start honking like the alarm was going off when it was just sitting in garage with nobody near the car. The car was brought to the dealer on 6/14/23 for a separate recall issue and an electrician was supposed to look at these issues but they weren't at the dealership when we arrived for our scheduled appt. Couldn't get a new appt for a few weeks so went to our local auto shop who confirmed the issues and felt we could try a new battery which he put in on 6/30/23. Went to the Ford dealership on 8/31/2023 and they said we needed to have the apim replaced and the rear park aid camera and latch. We couldn't afford these repairs. Since then we have taken the car in for tire rotation/oil change. This past week the car will not start unless we jump it with a battery cable. We looked into recalls and found out our VIN isn't under the recall. Obviously, these are safety issues that we had hoped would be covered by the recall. Your help would be greatly appreciated.

Engine control computer malfunction is causing the engine, sync, bluetooth, brake lights, and rearview camera to malfunction.

My hazard lights start blinking turn signals start blinking doors lock and unlock all without warning have not had checked out at dealer it costs $139. 00 per hour to diagnosis bought car 5/25/23 the car had been in accident before I bought it.

Today- 5/22/2023 - Ford dealer attempted to perform sync3 software update from version 1 to version 3 as promoted and advertised by Ford motor CO. This was performed by dealer after personal attempts at WI-fi and flash drive update processes failed. Following dealer attempted sync 3 update, no update could be accomplished and the synch 3 system is now not active- no radio, bluetooth( hands free phone usage), no rear camera or safety alarm for potential obstacles when backing up. I was informed the issue is a common result due to defective apim module. Yet Ford promotes/ provides the software updates ( free) thru their website/ dealers. I have filed a claim with Ford today and initially told there is nothing they can do, but I can purchase a new apim module ($750) and have it installed ($300) that may correct this.

Rear view camera stopped working almost a year ago, and out of no where the transmission stopped working. I recently just got an oil change and asked for the works to get my whole car checked out and that report as all the reports before it came back with no issues. So found it surprising that this happened.

The specific problem is the ignition switch. Car suddenly shut down the first time while in park, after testing determined it was the ignition switch. Replaced with non oem switch, same exact problem happened the next day. Replaced with Ford genuine part. Problem still happening, now the car is dying while in motion. Car will not restart once it stops, all lights on dash come on and flicker and then everything dies at once, all electrical components. Vehicle was inspected by mechanic. The problem has been reproduced multiple times even after the ignition switch was replaced. There were no warning lamps or messages or any other symptoms prior to the problem. Nobody can seem to fix this problem and the car is a danger to drive.

Apim crashed after I attempted to do the upgrade the local Ford dealer tried to repair this but we're unable to and Ford will not cover this because it was 3 months past warranty.

I had the bushing recall done. My interior lights no longer work. I keep getting brake lamp bulb warning. Autonation dealer amherst stated it was the battery. Charged me $100 to run diagnostic. Took vehicle to walmart for battery replacement. Did not fix the issue.

I was driving to work and my temperature gauge starting moving all over and car stated, "pull to safety. " I pulled over and had car towed to northside service center in brockport where they had it towed to west herr dealership in spencerport. West herr stated the recall doesn't match my VIN and is refusing to repair it.

I crashed car because is park according with transmission and car still moved and hit fence, I contact Ford for this incident and still waiting someone contact me. So I decide lawsuits against Ford.

Hi, we have a 2016 Ford Escape ecoboost titanium that upon ramping up speed to get on a highway, hesitates and loses power. Our son who was driving felt multiple tugs from the steering wheel and then very quickly had to get to the side of the road as a message appeared “loss of power”, the car was going into limp mode. He turned the car off but it was weird in that it didn’t seem to be fully off. We think the battery may be involved here but can only tell you that when police arrived we could not roll down windows or do anything electrical - when we outside, only one hazard light was flashing. We took it into the van horn Ford in sheboygan, wisconsin where it is currently. We’ve had it towed 3 times. The first 2 times the dealership said there were no codes to go by. Since it happened 2 times after stopping for gas then getting on highway we thought maybe it was the gas. We had the fuel tank emptied and flushed, the fuel injectors flushed and were returned the car. This last time, I had driven 2 hours to madison, parked the car for an hour then started back. I was ramping up speed and I felt tugging on the steering and was terrified. I decided not to stop to get gas but see if I could make it home (2 hours). I did. After letting the car rest I went 1 mile to get gas at our local gas station. The battery light came on and the car wasn’t shutting down properly. I filled up with gas and got the car back to my garage. It would not start the next day, so we had it towed. Dealership said that because multiple codes came out due to battery failure. New battery installed and dealer was able to recreate problem with no codes. We are pulling our hair out. The info I find online seems exactly to match problems that Ford owners have resolved with a new electric throttle body. We haven’t tried this yet. This is a dangerous situation. Please advise. Our Ford person is dan hundt 920. 453. 0877 please call him. Kathy and tom palof 920. 452. 4551 513 summit rd kohler, WI.

I pulled into a walkway access and a passenger got out and closed the door. I shifted the gear shift to reverse and backed up so I could proceed to my left and shifted the gear shift to drive but, the vehicle went backward. Sitting there with my foot on the brake I turned the key off. I was unable to put it in park until pushing it to a better position and removing power to the fuse box rather than searching for the fuse that got it. While in park the reverse lights were on, so I was not able to start; I had it towed to a mechanic because it was stuck in reverse. The next day I learned the mechanic was unable to get information from the modules and it needed to be transported to the local dealership. I have now missed 2 nights of work and the dealership estimates the 23rd for completion but is not providing a rental nor loner; so poor manufacturing on good faith purchase is complaint here. Additional info - I did hear clicking on the interstate from forward in the vehicle and a brake light bulb went out between receiving the safety notice and the breakdown. I'm not sure I recall the rear video for backing was on or off. I recall an incident last winter while sliding on ice and a semi was in a slide toward me that with the wheels locked in breaking it died when shifting to reverse; it's safer if it does shift because cars can spin on ice into oncoming traffic and I've kept the oncoming traffic lane free before.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that there was as an abnormal audible alarm sounding inside the vehicle. The contact received notification of NHTSA campaign number: 22v413000 (power train) but was informed by the dealer that the recall repair would not fix the failure with the vehicle. The contact was informed that the transmission needed to be replaced and was given an estimate for repair. The contact disputed the diagnosis and believed that the failure was related to the vehicle's computer system. The manufacturer was notified of the recall and was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 56,000.

Back up camera just stopped working then my radio went out a week later. It seems this needs to be made a recall since another car owners are having the same issues I am. Apim may need to be resolved.

The contact owns a 2016 Ford Escape. The contact stated that the backup camera failed to display the rear view of the vehicle correctly. The image would appear upside down and or flash the image quickly. The contact took the vehicle to the dealer who was not able to find the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,547.

The vehicle is only 6 years old and the audio control module stopped working, rendering me without a radio. Southgate Ford dealership in southgate, mi informed me that this is a known issue. I would like to see accountability and have this audio control module recalled. A search online shows many users experience this issue. Not having a working radio is a safety issue. Having access to emergency radio bulletins while driving is imperative. A known issue should be recalled.

We bought this car used. Every since purchase the rear camera has failed off and on. The radio as well as display seems to do as it wants. I try not to depend on camera but the other issues bother me. Seems to be random things happen that all seem to tie back to the darn display or the sync3 part of it. I see a TSB 21-2175 that seems to hit on it. I also see the recall on other Escapes. Mine is a 2016. Really bothers me. I am afraid it is going to cause engine to stop in traffic. Or what if a child walks behind me? you only allow me to enter one date. This is random and happens a lot. It is getting worse and more frequent. First did it at 40,000 now has 100,000 and still doing it. Have asked folks and got nowhere.

While driving the engine stopped. Coasted to side of road. Towed. Code read camshaft position sensor.

2016 Escape rear camera displays upside down. Ford motor just recalled over a million of their vehicles due to safety hazard, mine is not listed in recall but has exact same safety issue. Contacted fmc and said it's not on the recall list. I ask them to repair just like the others that are being recalled. We bought this new in 2016. They refused although it is an identified safety issue. Thanks ken eckerle 3177624187 sasafrasstea3@gmail. Com.

Apim is currently inoperative - no rear camera view. No power to the unit.

Ford sync 3 system malfunctions randomly. Gps will show inaccurate location and inaccurate directions leading to misguiding down wrong street or wrong ways. Additionally, backup camera may not display on the screen which is a safety hazard when backing up. Problem may be related to the apim which is a known issue in many of their other vehicles.

The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to asheville Ford & Lincoln in asheville nc for inspection. Receipt from asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was not in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.

Cooling fan failure. . Resulting in $1300 in repairs not needed and is now in shop for more money… to reapir.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera failed to display the image behind the vehicle. The failure became more persistent over time and caused additional electrical failures. The contact was unable to connect devices to the vehicle, and the radio failed to operate as needed. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 17,000.

The transmission went out while driving on a city street. Mileage at the time of failure was slightly over 86, 000 miles. That should not be a thing. We have also had constant issues with the radio/display including total failure and rear camera not showing.

Rear camera dosnt always want to work at times when backing up, there will be times where it comes on and cuts out , or it cuts out and comes back on on all pixelised (distorted) , or it dosnt come on at all , then there are times where it works , ive had my mechanic look into it and couldnt figure out the issue . . . I did buy an oem backup camera from the junkyard off an Escape 3 years newer then mine but didnt fix the issue.

Rear view camera work when the car is cold as soon I start moving and the car ( the motor) get hot is not working anymore.

Factory remote start stopped working due to low battery. Now that battery is replaced, remote start only lasts 10 seconds before shutting off. Also, when car is started manually, windshield wipes hop for no apparent reason.

I was driving on my way to pick child up from daycare and car would not move even when giving gas. It felt as if it wouldn't shift. I took it to car dealership and they are saying that my transmission is going out. This car was bought brand new and as only 60,000 miles if that and now they are telling me my transmission is out and it will cost me $9,500 to $6,000 I find it funny that they called a recall on focus from that year on issues with transmission and now mine is out and some how it is my fault. If I would have know there was onging problem I wouldn't have bought the car I don't have that kind of money that why I bought new thought I would be getting dependable care for me drive my child around in. This happen in toledo, ohio while driving I had to have care towed to car lot where is currently sitting because I can not afford to fix something that Ford knows it has issue with. I don't have problem with paying for something that is my fault but this is not it especially since I keep seeing and hearing that people are having issue with Ford Escapes and other Ford products.

This complaint is a follow-up to one filed earlier (11181564). The problem is now solved this wire issue is not the one in the TSB and not currently in a recall. This vehicle at approximately 43,000 miles produced the same symptoms as the TSB 13-12-12. Motor suddenly stalling, backfire sometimes, rough running, loss of power, etc. The wire harness had worn through the wrap and eventually one of the wires in the bundle atop the motor made intermittent contact with a part of the motor. This caused the pcm to throw numerous codes and disable critical safety systems. Random, erratic and unpredictable. Wire bundle aligned with the fuel rail begins at the driver side of the motor. At the point where it begins up come to the motor there is a post (aluminum, top, front, drivers� side of motor). This wire bundle was not sufficiently protected from chaffing. The remainder of the wire is well secured and insulated but this point is literally and accident waiting to happen. This was very difficult to find as the problem as it was so intermittent. Not covered under 5/60 warranty and my dealer charged me $318. 00. In total I've spent over $600 the getting this figured out and resolved. This last breakdown placed my family in great danger as there was no safe place to get off the road (70 mph interstate with little shoulder and merging state highway). This was the third time having to tow this vehicle for this. I am certain others will experience this failure and I hope no one gets hurt. In my case it also disabled the restraint systems and airbags when it occurred.

Backup camera fails intermittently and unpredictability. Often just a blank blue screen appears, sometimes an error message over a video image appears, and other times the camera works at first but fails after a few seconds. It can work one minute, and the next time the car is shifted into reverse (such as when parallel parking) it may not work (or vice-versa). Obdii fault codes indicate a possible communications/electrical issue. Online reports reveal that there are scores of other owners of model year 2014-2019 Ford Escapes with the same or similar issues with their back-up cameras (one mentioned having theirs replaced at least _4 times_ while the car was still in its warranty period). No other warning lamps are available. The alert text that (only sometimes) appears on the display screen when the camera fails is non-specific (e. G. “camera not available. ”). This has been occurring for at least the last 3 or 4 years. For all intents and purposes, since this fault is so unpredictable, I can no longer consider this car to possess a back-up camera. Safety: while I have never had a serious, another driver could easily fail to see and possibly collide with property or individuals while reversing (especially when the camera image disappears in the middle of an in-progress reversing operation). I am more than happy to make my vehicle available for inspection upon request. Ford has issued a recall for the seemingly identical issue for 2020 model year vehicles, but not for my 2016 Ford Escape (nor, to my knowledge, many other model years using an identical camera and display design).

My 2016 Ford Escape caught fire on 12/24/2018. The car was sitting in an open parking space and had not been driven since the afternoon the day before. Note the engine was cold when this happened. In the early afternoon on 12/24/2018, my husband was walking out to our Ford Escape when he noticed smoke was coming from the front of the Escape. When he arrived at the car, witnesses said the Escape had started smoking on its own and they had heard noises coming from under the hood of the car. The fire department arrived on the scene and extinguished the fire. According to the fire report completed by the fire department, the cause of the fire was determined to be malfunctioning electrical. We of course spoke to the ken grody Ford where we bought the car and they told us because this was a fire, it has to go through the Ford general counsel. We file the claim with the customer service department of Ford. We were told that the general counsel would respond within 15 days. That time frame has come and gone. We have complaint many times to the customer service. However, Ford has failed to respond to us. Aaa has towed the car to a secure site as the car was a health and safety issue where it was sitting. Aaa has been trying to get Ford to come and inspect the car so that the actual cause of the fire can be determined. But Ford will not respond to them either. What is most disturbing to me and should be disturbing to everyone, is Ford's lack of concern as to what caused this fire. Had the fire started fifteen minutes later, my family would have been in the car. Not only would my family had been in harms way but so would of the others around us. This car should not be parked in a garage. Ford needs to rectify this problem.

Apim malfunction; 2016 Ford Escape. The vehicle’s apim is encountering issues that are causing the sync system, voice command, gps, radio, bluetooth, audio control, usb, hvac, and rearview camera features of the vehicle to be impaired and/or fail completely.

The Escape has incidents where all electrical power stops. All lights, ignition system, everything electrical stops while driving. Sometimes at highway speed, sometimes at very low speed, sometimes when turning, or going straight. After coasting to a stop and placing the transmission in park the vehicle then starts again. After repeated trips to canby Ford, the local dealership, they can find nothing wrong, and the car has not recorded any code indicating a problem. This happened once on a local freeway at rush hour which terrified my wife. It has never happened while parked and running. This has happened approximately 10 times. The below date is just the most recent incident.