general problems of the 2016 Ford Escape - part 1

Manufacturer (Ford) has failed to remedy the problem highlighted in following NHTSA recall. The recall was initiated by NHTSA on January 17, 2025, recall schedule proposed by Ford was "planned remedy owner notification date: Jun 29, 2026 - Jul 03, 2026 ", which has passed and Ford still is not fixing. The schedule was already lenient and still has been ignored and they need to be held accountable for it. Manufacturer recall number - 25sa9 NHTSA recall number - 25v695 recall statusrecall incomplete, remedy not yet available.

My rear camera and therefore cross traffic and parking indications fail almost every time I turn my car on. Ford acknowledges that this is a problem and that there is a recalled part, but they do not have replacement parts and so I must continue to drive with faulty parts.

I am extremely disappointed with the way Ford has handled the recall on the rearview camera for my 2016 Ford Escape. I received the recall notice about a year ago. Six months ago, I contacted chapman Ford and was told the replacement parts were not yet available and that I would be notified when they came in. Now, a full year later, my backup camera still does not work. This is a safety issue--not a convenience feature. When I called chapman Ford again today, I was told the part was still unavailable for the Escape and was only being supplied for mustangs. They gave me Ford corporate's customer service number. Ford corporate assured me that they would resolve the issue. They contacted chapman Ford, spoke with valerie, and told me everything had been arranged. I was told my appointment was set, the repair would be completed at no charge, and the problem would be taken care of. About an hour later, chapman Ford called me back and said they actually did not have the part after all, could not perform the repair, and there was nothing they could do. After waiting an entire year for a safety recall, this is simply unacceptable. Ford sent out a recall notice acknowledging there was a safety problem, yet they still cannot provide the parts needed to fix it. Owners are left driving vehicles with defective backup cameras and no clear timeline for when the repair will actually happen. Ford should be ashamed of the way this recall has been handled. If you're going to issue a safety recall, you should also have a plan to provide the parts necessary to fix the vehicles within a reasonable amount of time. Customers deserve better communication, better follow-through, and most importantly, a prompt resolution to safety-related defects.

The rear camera first started failing intermittently, and now occurs constantly. The camera goes black on the screen. I nearly backed into a child in a grocery store parking lot.

For about 2 years now my 2016 Escape would periodically show a distorted image in the camera when reversing. It was infrequent and would often correct itself before I was done reversing or if I just stopped and put it into park and then reversed again. I received the recall notification when it came out and have been waiting for the update on when parts are available. For about 5 months now the issue has become more frequent and days ago it has stopped working multiple times, not even giving the display error and keeping the radio screen on and playing music. I just hit 88k miles and take very good care of my car. I haven’t called the dealership because everything I can find when I look says the parts are still not available, even my auto insurance login knows there isn’t a fix. For such an important safety issue this is taking too long for them to do something.

Rear view camera delays or not available for reverse driving.

There’s a safety recall issue on the backup camera it has gone out. It keeps saying backup camera unavailable.

Rear main seal leak and transaxle leak. I see there was a recall in the 2000s but my 2016 is having the same issues. Would this issue still fall under the newer vehicle recall since it I the same problem?.

My car moves when pushed or pulled and the vehicle is off and in park. Additionally, my car does not accelerate over 5 miles per hour and makes a whining noise when trying to drive.

Rear back up camera shows up distorted, upside down and sometimes not at all.

I stopped at the end of my road and went to take a left and my car was in the road and didn’t want to go. Luckily I wasn’t hit and I got it out of the road. I believe it’s from the transmission.

Recall issue: the vehicle failed and became disabled due to the shift cable bushing while in a parking lot on private property, with driver in the vehicle. The gear would not shift or go into park and continued to roll forward until either I hit the curb or applied the brake. Ford will not pay for the tow or diagnostic fee to have the problem diagnosed at another body shop (before I knew of the recall) Ford will not replace shift cable, only install protective cap. Recall issue: rearview camera displays distorted images, and does not always show rear view when backing up. It shows blank sometimes, and forward when reversing. Visibility unclear when backing. Ford will not replace as they say they do not have the parts to replace. This leaves the vehicle at high risk for safety issues.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera failure was intermittent. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 26v011000 (equipment); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000.

I have replaced the transmission due to the toque converter acting up and then failing. I have replaced now 3 coolant parts as well due to leaking and constant overheating and have replaced the block once as well.

My backup camera is experiencing the problems in the recall. Ford dealership wants to charge me 200 dollars for diagnostics. I should not have to pay for diagnostics or a new camera since it’s covered under the recall.

The Ford sync infotainment system failed and produced no audio and no hands-free phone functionality. This created a safety risk because the driver could not use hands-free calling and could not hear navigation prompts, warning chimes, or system alerts, increasing distraction while driving. A Ford dealer diagnosed internal failures in the apim and audio control module (acm). The apim was replaced and programmed, but audio did not return until the acm was also replaced. The issue was repaired. This report is submitted to document a safety-related failure of the Ford sync system for review of potential defects affecting other vehicles.

I went to the dealership to clear my recall with Ford for my 2016 Ford Escape. It has been 30 days but Ford has still not cleared the recall with NHTSA to clear my vehicle.

My 2016 Ford Escape is under a recall for the rear view camera. My rear view camera does not work. Ford issued the recall in October 2025 but has not made an effort to repair my vehicle. I have a bad neck and back, it is hard for me to turn and look behind me. I could really use the rear view camera working again.

I received this recall notice in October 2025. I contacted [xxx] in marion, ohio to take care of the recall. I was told at that time that they did not have the parts to do the recall. So, I called back January 28, 2026 and was told the part was not available. I then called in March and inquired and was told the same thing. So, I phoned again on April 27 and was told that I would have to make an appointment for the recall. Since my husband was going to be taking care of it, he called the next day to schedule an appointment. An appointment was made of April 29 and they said they could come to our house to do the recall. No one showed up on that date. So, we called on April 30 to see why. They said the tech called in sick and would contact us when he was back. We waited until today, may 6 and called them back as no one had called. Today, they tell us that there is no active recall on our car. . . . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The recall on my car has been active for over 6 months, however there is still not a remedy. My rear view camera failed on me today almost causing me to hit a child that I was unable to see.

I am the owner of a 2016 Ford Escape. In October 2025, I received a safety recall notice regarding the rearview camera. The notice explained that the camera could fail, display a blank or distorted image, and increase the risk of a crash. Since receiving the recall notice, I have repeatedly contacted Ford dealerships to schedule the repair. However, I have been told that the replacement part is not available or that there is still no remedy available. As of today, many months have passed, and my vehicle has not been repaired. The rearview camera is an important safety feature, especially when backing up in parking lots or areas where pedestrians or children may be present. Driving without a properly functioning rearview camera exposes me and others to an unnecessary safety risk. I believe Ford has failed to provide a timely remedy for this safety recall. I respectfully request that the national highway traffic safety administration investigate this delay and require Ford to make the necessary repair available as soon as possible. This delay has been unreasonable. More than eight months have passed since I received the recall notice, yet Ford has been unable to provide the required repair. A safety recall should be resolved within a reasonable time, and I am asking NHTSA to take appropriate action to ensure that Ford complies with its obligations and protects vehicle owners. Thank you for your attention to this matter.

The electrical radio backup camera does not work it's all malfunctioned.

Transmission failed while driving vehicle.

While using my rear backup camera, because the car was set to reverse, the image will be distorted, flip and distorted, or not display at all.

Rear view camera fails and gives blank display. Problem has happened for more than two years and Ford will not fix it. Says it is not required, but it is a huge safety risk.

Rear camera image is distorted in a manner probably similar to 25v-270 and 25v-272. This is one of the few vehicles where a flipping of the image or no display occurs on reverse.

Rear camera keeps blinking out. Multiple times when shifting into reverse.

Rear camera doesn't work--also theres a problem with the rack and pinion.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel indicated that the engine was overheating. While driving at 35 mph, the temperature gauge indicated that the engine was overheating. The contact pulled over to the side of the road, where the vehicle experienced complete engine failure. The vehicle was towed to a certified mechanic, who diagnosed the vehicle and determined that coolant was leaking into the engine because of a fault in the engine block. The engine needed to be replaced. The mechanic informed the contact that it was a known failure with the vehicle and referred the contact to the dealer for assistance. The vehicle was not repaired. The engine block failure was related to NHTSA campaign number: 26v011000 (equipment); however, the VIN was not included. The manufacturer was informed through an online complaint of the failure; however, the contact was not able to speak with a representative. The failure mileage was approximately 110,000.

I was driving the car and I was having issues with it shutting off when I was driving the car it shut off in the middle of me driving and it just wouldn't move after that until a tow truck driver came and gave me a jumpstart that happened a number of times, but in the middle of traffic was the worst and very dangerous when my kids are in the car.

Backup camera shuts off and on when backing up at first. Then would get lines across the screen when backing up after a few weeks. Now does not turn on at all and if it pops on for a second the screen is blue or says not detected.

My review camera goes in and out and says unavailable.

Ford has a huge recall of Escapes due to back-up cameras malfunctioning. My 2016 has been working and not working intermittently for some time now. I would like the 2016 Escapes to be included in the recall as well, but I believe they have only included those going back to 2020. A generic diagnostic machine has picked up the issue repeatedly. I will be having a Ford diagnostic service appointment this Friday for a different issue. The dashboard has begun to intermittently read "temporarily disabled" and "4-wheel drive" at which time the car acts like it is not in the right gear. The Ford dealership has stated that they will also look at the back-up camera. Thank you.

The vehicle experienced multiple critical system failures within one week of purchase: transmission failure (slipping, delayed shifting, and stalling during acceleration) braking system malfunction (brakes jump or pulse when pressed, inconsistent stopping) fluid leakage inside the cabin near the gas and brake pedals (believed to be either brake fluid or transmission fluid) the vehicle is currently undrivable and can be made available for inspection upon request. The vehicle became a severe safety hazard while I was operating it with my infant child in the car. The brakes were unresponsive and unpredictable, creating near-miss situations when trying to stop. The transmission failure caused stalling at intersections and hesitation when accelerating, putting me at risk of being rear-ended. The fluid leak near the pedals presents a possible fire hazard or the risk of further brake failure. I feared for my life and my child’s safety. The problem has not been confirmed by a mechanic yet because the dealership, platinum auto sales in arlington, va, refused to take the vehicle back or inspect it after I reported the issues. I was dismissed when I returned to report the failures. I am currently seeking an independent inspection, but I want this formally documented as an urgent safety matter. I am in the process of filing reports with the federal trade commission, state consumer protection, and local police regarding fraud and sale of a dangerous vehicle. I can make the vehicle available for inspection by NHTSA or a certified safety inspector. There were no warning lights or error messages at the time of purchase. The problems appeared within 24–48 hours of driving the vehicle: difficulty shifting and hesitation when accelerating began almost immediately brake issues and pedal fluid leakage appeared by day 3 by day 5, the vehicle became unsafe to drive altogether.

Eco boost failure recommended replacement referred to a Ford dealership for service 1500. 00 to 2000. 00 for replacement.