Three problems related to tailgate have been reported for the 2016 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Ford Escape based on all problems reported for the 2016 Escape.
The contact owns a 2016 Ford Escape. The contact stated that upon opening the liftgate, the liftgate started closing unintendedly and struck the contact on the head. There was no injury sustained. The dealer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
The tailgate is not closing or opening properly. It took me over 1. 5 hrs to get the door completely shut. I has happened a few other times and I know am scared to use it. I don't want to be stuck with the door unable to shut, resulting in my battery being drained & getting stuck somewhere because the tailgate won't shut. I looked online and it seems I am not at all the only person who has had this issue!.
Vehicle statistics: stationary, not in motion, in parking lot. Fault/problem: unanticipated, unintentional, erratic and errant closure of automatic liftgate. Cause of safety risk: poorly positioned/calibrated sensor which triggers automatic closure of rear liftgate in spite of following owners manual instructions. This feature is only supposed to be activated when making a forward and back kicking motion of the foot under the rear bumper. Summary: was loading groceries into back of vehicle at local wal-mart evening of 03/14/17 approx. 6:30 p. M. Cst. I had leaned over placing bags into cargo area of vehicle, feet were together on ground behind rear bumper, I straightened and smashed my head into the metal flat edge of the liftgate which was coming down on it's own without me pressing buttons or making gesture to initiate autoclose feature. Audible notice of closure wasn't heard due to ambient noise - wind, etc (the notice noise is extremely quiet). I hit the tailgate hard enough that I nearly knocked myself out, and my wife who had already gotten into the passenger seat felt the vehicle move and heard a loud noise from my head making contact with the liftgate. I collected myself, finished loading the groceries and went home. Pain in my head increased, neck pain presented and increased in intensity, nausea and sensitivity to light. Wife recommended and transported me to er. Er visit initiated approximately 8:30 p. M. At time of triage, I was dry heaving and was given an anti-nausea medication. The er doctor ordered a CT of my head based on symptoms present which came back ok, but it was determined I received a concussion and was prescribed medications appropriately. Headache and neck pain/stiffness are persistent today 03/15/16. Will follow-up with primary care physician as instructed within 48-72 hours. Before making this info public, please remove attachment.