general problems of the 2020 Ford Escape - part 2

Got the car with many problems . Last recent problems purge cvavle, leak in emission, air make loud sounds . Now it’s my door was making popping noises when closing or opening, now the door doesn’t shut at all. No incident happen, just happen by itself.

The contact owns a 2020 Ford Escape. The contact stated that after refueling the vehicle, the vehicle failed to immediately restart. The contact stated that upon depressing the accelerator pedal continuously, the vehicle started. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was making an abnormal knocking sound. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel was not reaching the engine. The mechanic determined that an unknown part needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

I have a recall been having this problem for months told them what was going on they said nothing was wrong. Months later recall got called for the fuel injector and replacement of high fuel injectors im a single mother. Check engine came on when I gas it. . It won't go or goes slowly then takes off into gear.

2020 Ford Escape sel was taken into Ford service center for oil change and to address acceleration issue that started two days prior, (check engine light had come on the day before drop off). One week after dropping my vehicle off to be assessed, I was told I needed a small part and it would be complete in 3 days. Another week went by, so I reached out and was told that I need a new engine because of a known Ford issue. Unknown to me, coolant was leaking into the engine and destroyed it. I was assured by the Ford technician that this was a known issue and the problem did not arise from something I did/did not do. I was quoted over $9k and weeks worth of work. I easily drove the vehicle to the service center, but was told it is now no longer drivable. I drive a lot for work and had only had the vehicle for 15 months, still owing over $16k on my auto loan. I had no choice but to purchase a new (not Ford) vehicle and am now stuck with two vehicle payments. Vehicle is still sitting at the Ford service center while I pay on it monthly.

The contact owns a 2020 Ford Escape. The contact stated the vehicle failed to start as intended. The contact waited for a while to restart the vehicle. The check engine warning light was illuminated. The vehicle was driven to o'reilly's to be diagnosed. The vehicle was diagnosed with an undisclosed emission code. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 106,000.

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, an abnormal coolant consumption was noticed. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

When riding down the road once the car heats up it jerks like it's going to cut off going down the road and you can smell has it has just recently started doing this.

I had first took car to get first free oil change from abc Nissan and the service department couldn’t do it under 5000 miles and just topped of the oil. I had went back like few days later for an air filter replacement and they did not have to part and sent me over to Ford right across the street. I had Ford dealership run a code diagnostics on vehicle and found it needs computer updates and an expensive purge valve after having car for a couple days and hit me with a hefty price estimate I could not or npp car warranty from abc Nissan couldn’t cover for engine repairs since it wasn’t an engine issue but can affect the engine. I had went back into abc Nissan recently for a possible trade in and just got the run around from manager that help sold me the car and seem it was a waste of time putting almost 7500 for the car down payment plus 518 a month for car payments to be cheated when car start to have issues.

My car wasn’t producing heat it was only blowing cold air. Dealership advised of no coolant and it’s a known issue with this car.

There is a courtesy replacement on the main fuel injector. I just recently had to replace my turbo. No my car bogs down won't go and smells like eggs which is the catalytic converter. The injection brakes the converter which brakes the turbo and Ford is not interested in helping very much. How can.

The contact’s daughter owns a 2020 Ford Escape. The contact stated that while her daughter was driving on several occasions at various speeds, she observed abnormal sounds coming from the engine compartment before the vehicle lost power. The vehicle was taken to a dealer where it a diagnosed that the turbo was inoperable and needed to be replaced. The vehicle was repaired but the check engine warning light illuminated approximately 10-days later. The vehicle as taken back to the same dealer where it diagnosed and determined that a gasket needed to be replaced. The vehicle was repaired but a week later the check engine warning light illuminated. The manufacturer was notified of the failure. The failure mileage was 90,181.

The contact owns a 2020 Ford Escape. The contact stated that occasionally the vehicle was difficult to start or was idling roughly at start-up. The contact stated that while driving on a neighborhood road at various speeds and attempting to make a turn, the vehicle lost automotive power and shut shutoff. The contact stated that the electrical components remained operational. The message “service vehicle soon” was displayed, and the check engine warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

With awd module. Tested power ground to the module. Isolated to faulty module no hill start, awd faulty module, new purge valve.

I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to ace hardware to grab some. After I put the coolant in the car I went to publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1. 5l engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ect light came on along with a parking brake warning. . This car has been nothing but a headache, nothing but repairs since I’ve had it. There is also a csp, customer satisfaction protocol for the fuel injectors cracking and I was never told about it all the times I’ve been to the dealership. I’m thinking that’s what caused the overheating. .

I am smelling gas every time I put gas and it won't start after putting gas there's a strong smell of gas inside my vehicle the recall has not been fixed yet I am a single mother and this is a safety risk issue how do I go forward powertrain is also still coming up I have other things popping up saying recalls were never fixed please help.

For 6 months, after a routine visit and safety recall preformed by Ford, I have had an issue with the park brake engaging on its own. When pressing the button to disengage it, the car would not disengage and would remain locked. The only way to disengage it would be to throw the car into reverse, press the button to disengage the park brake and step on the gas pedal as fast as you could. After 6 months of trying to diagnose the issue, Ford pittsville came up inconclusive, replacing multiple parts of the e-brake such as the buttons themselves, the wires connecting the brakes, and checking over the brakes. The issue itself was unrecreatable but the only common denominator was remote starting the car via the app. The most recent investigation this past month conducted by Ford revealed that the pin for my brake and e brake was loose after they (Ford) had replaced it. They fixed the connection and delivered my car to me. I hadnt even driven the car yet, only remote started it due to the heat. When the car was started, it immediately popped up with a new issue. The powertrain had failed, with codes popping up via Fords system indicating the: park brake, brake system, gear shift, and 5 other codes that I cannot recall at the moment showing on their system. Ford diagnosed the problem, finding the gear shift itself was not engaging due to a loose pin (code: p0929:77). I was told that the car was safe to drive but there has been zero communication on when the part would be ordered or taken care of. I have tried to follow up multiple times with the dealership in the past two weeks and update them about the cars current state, including now with the error still showing, my steering feels loose and my car feels as if it is drifting while I drive.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal odor on the interior of the vehicle. The contact stated that the odor was entering the interior of the vehicle through the vents. The contact stated the abnormal odor had a sweet smell. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated the transmission was slipping. The contact was informed that a software update needed to be performed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a fort lauderdale. Fl used car dealership, on or around [xxx]. The check engine light was on. I went to autozone to see what codes this could be attributed to. I was given printouts, reflecting codes p0171 & p2bf1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%.  I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at grieco Ford (oil separator pan: 22v191; drain tube replacement: 22s73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to miami, because my mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her poa and advocate. However, on [xxx] serious overheating occurred, when I drove less than 1. 5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [xxx], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these after financing this car due to limited options had due to a chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 car payment on a car I can't drive!!!!!!!!!!!!!!!.

The contact owns a 2020 Ford Escape. The contact stated while driving 70 mph, the rpm increased, and the check engine and power train warning lights illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic and the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

The contact owns a 2020 Ford edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the exhaust cap and catalytic converter had failed and needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was determined that the transmission needed to be replaced. The vehicle was repaired. The contact stated while the vehicle was parked, the contact noticed a gasoline odor coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was repaired; however, the gasoline odor was still present. Additionally, the contact stated that the awd warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the awd system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made of the failure. The approximate failure mileage was 95,000.

1st: water reservoir tank was empty and didn't notice it until heat was cold. . . Inspected and filled reservoir back to max had it tested and couldn't find reason for coolant to be low. . . Ford tech told me to drive it because they were unable to explain. 2nd issue when vehicle sets overnight when backing out of carport back brake system sounds like a scrubbing sound then after drive awhile it may or may not do it when I put it in reverse. Just curious. Haven't had said vehicle but one year.

The contact owns a 2020 Ford Escape. The contact stated while driving at 65 mph, the speed independently decreased. The contact stated several unknown warning lights illuminated, and the vehicle lost motive power. The contact stated that after driving a short distance, the accelerator pedal was depressed and the speed increased. The vehicle was driven to the contact's intended destination. The contact stated that the failure occurred while the contact was driving on the highway. The contact stated that when the failure occurred, it was very frightening. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced recall NHTSA campaign number: 23v380000(engine) which had a similar failure description, however the contact's VIN was not associated with the recall. The contact stated that the recall notification was received in 2023. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,400.

The primary component that failed is the turbocharger system, which has malfunctioned five times since October 2024. Additional failures include the catalytic converter, and there is now suspected motor damage. These components are currently in possession of the dealership and are available for inspection upon request. The safety of myself and my children was repeatedly put at risk. The first turbocharger failure left us stranded in early morning traffic, with no engine power and limited ability to exit the roadway safely. Subsequent failures occurred within 24 hours of service completion. These breakdowns created dangerous roadside conditions, especially during high-traffic hours and in areas without safe pull-off zones. The problem has been reproduced and confirmed multiple times by the dealership’s service department. Each turbocharger replacement has failed within days, and the vehicle is currently awaiting its fifth turbocharger in two months. The dealership has also confirmed damage to the catalytic converter and now suspects motor damage. The vehicle has been inspected repeatedly by the dealership, which is in contact with Ford motor company. However, Ford has not provided a permanent solution or acknowledged the root cause. No inspections have been conducted by police or insurance representatives at this time. Prior to second breakdown; the Fordpass app displayed an oil life warning at 0%, which was reportedly reset by the service department, raising concerns about system accuracy. The vehicle has also triggered diagnostic codes p0420 (catalyst system efficiency below threshold) and p0234 (turbocharger overboost condition), both of which are consistent with the mechanical failures observed. Additionally, manufacturer recall 25s76 was acknowledged, but when asked whether the fuel injectors had been inspected, the technician stated they would only be replaced if a fuel leak or smell was present. This reactive approach contradicts the intent of the recall.

The contact owns a 2020 Ford Escape. The contact stated while driving 35 mph, the contact pulled into a parking lot and the vehicle stalled. The check engine warning light illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission fluid was black, and the transmission was replaced. The vehicle was repaired, but the failure recurred. The contact stated that after shifting to reverse the vehicle failed to respond. Additionally, while driving 35 mph, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter valves were rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 118,000.

The engine failed and the symptoms were all the coolant was gone, hot indicator, large amounts amounts of smoke coming out of exhaust and a burning smell. Once coolant added, ck engine light came on with codes p300 and p301 (I think). The vehicle was under warranty and has been fixed with a new engine by dealer. The warranty company did inspect car before being fixed. Initially the only problem that was noticed was hesitation when increasing speed. Once on the highway the overheating light came on and was able to exit off highway before it stalled out. Was able to restart car and drive to gas station where I added 2 gal of coolant and slowly drove a short way to home. The dealership would not tell me the exact problem but just said all the fluids went into the engine and the engine needed to be replaced. Other mechanic friends said it was a cracked head gasket.

Upon purchasing and receiving the car from a dealership, I attempted to drive it around my neighborhood and after about 1 minute received a warning saying "safely stop now!" and the steering wheel locked and the power shut off in the middle of the street. The car would not turn back on and had to be towed to the dealership. The dealership (not Ford) already replaced the battery and that did not fix the issue. They are having to take it to Ford service to get it looked at. This poses a very significant safety risk because it could have happened on the highway, as some Ford Escape users have reported on forums. Before purchasing the car, all available recalls were addressed and "resolved", but clearly not all issues have been fixed.

I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises and then goes away after a couple days. Windshield washer stopped working on front windshield, now back stopped working. Tire pressure monitor & sensor default stays on (previous recall) window on driver side stopped working, back passenger door on drivers side don't shut correctly like the weld come loose. Back brakes make a crazy noise when backing up. Back up camera warning comes up. I've only had this vehicle since 09-2023 and purchased from Ford as a Ford blue certified and have nothing but issues. Most of these recalls risk is a fire. If I'm involved and live through a fire I will make sure Ford is held accountable. The open recall with risk of fire currently has been open since July 2025 and no repair yet. This is totally unacceptable if they want me to keep paying for it. Thank you.

We were traveling to springfield mo and just before strafford our 2020 Ford Escape hybrid se flashed a wrench warning on our screen and immediately went into limp mode in rush hour traffic on I-44. We were in the passing lane going up a hill at the time passing a commercial truck and our speed dropped significantly. Luckily the vehicles behind us to were able slow down in time.

The contact owns a 2020 Ford Escape. The contact stated that upon visual inspection of the engine compartment, he observed that the coolant reservoir was abnormally low, though it had recently been serviced. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The manufacturer was not notified of the failure. The failure mileage was 59,000.

I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services , they same answer, than I contacted Ford, Ford told to me car is good condition don't need replacement.

The contact owns a 2020 Ford Escape. The contact stated while refueling the vehicle at the gas station, fuel was splashing out of the fuel filler neck. The contact stated that upon attempting to refuel the vehicle again, the gas pump nozzle unintendedly stopped several times and fuel splashed onto the contact; however, the fuel tank was not full. Additionally, the check engine warning light was illuminated. The message "service engine soon" and other unknown messages were displayed on the Ford mobile app. The vehicle was taken to the dealer, where it was diagnosed and determined that the canister purge valve was blocked and was obstructing the fuel circulation. The dealer determined that the fuel lines, the fuel system valves, and the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 43,578.

A 2020 Ford Escape that was purchased in new condition in September of 2020. The vehicle has had numerous issues with transmission failure as well as the failure of other engine/transmission components causing drivability and safety issues such as hard shifting, not shifting, and not accelerating properly. I was not informed of Ford's buyback program until August 28, 2024, when a friend who had previously experienced similar issues with a Ford vehicle alerted me to its existence. She assisted me in contacting Ford consumer affairs and initiating a buyback request (case #[xxx]). On October 20, 2024 we called Ford motor corp consumer affairs to follow up on the case and they advised the application for buyback was denied since it had not been submitted within the 30 month period as outlined in texas lemon law. We were advised that the only way I could seek remedy was via bbb complaint. I need assistance to advocate for my consumer rights related to lemon law and magnuson-moss warranty act. It is my belief that Ford motor corp has repeatedly failed to perform their due diligence with regard to the transmission, engine, and other components installed in my vehicle. June 3, 2022 - vehicle taken to bob tomes Ford service department. Diagnosed transmission failure and the transmission was replaced at 14,158 miles. I received the vehicle back on July 2, 2022. August 2, 2022 - vehicle taken to bob tomes Ford service department for shifting/drivability issues and failed communications of obd system. Vehicle had 14,557 miles and I received it back on August 29, 2022. April 21, 2023 - vehicle taken to bob tomes Ford service department for check engine light at 18,554 miles. I received the vehicle back on may 22, 2023. August 6, 2024 - vehicle taken to bob tomes Ford service department for hard shifting and drivability issues at 20,281 miles and as of November 4, 2024 the vehicle is still in the service department. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Casting of the turbocharger failed, leaking coolant into the wastegate and exhaust. The turbo coolant passages cracked. I thought I blew a head gasket at first. Pulled plugs and changed oil, all looked good. Cooling system held pressure. No warnings except a small coolant leak over months and months. Not even on the ground. Large white smoke clouds coming out of the exhaust.

Just got off car lot in July 2024 been having trouble with transmission slipping from day one. Only I was told the car drives hard anyways but dealership refused to look at it once its off lot. Lights are reading hillside drivers assistant and other readings no one can get off.

The contact owns a 2020 Ford Escape. The contact was informed by a Ford mechanic that the front driver’s side window could possibly shatter while rolled down. The contact was informed that the door needed to be replaced; however, the replacement door remained on backorder. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light illuminated, and the vehicle was taken to the dealer. The contact was informed that the engine valve was defective and needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.