general problems of the 2020 Ford Escape

My passenger headlight assembly seal has failed. Since the seal failed, the light has water buildup that caused the entire assembly to short out and stop working. There are not cracked in the headlight at all. My car only has 46,407 miles on it. My car has been to the service department at town n country Ford in [xxx]. Since we purchased the extended warranty, town n country submitted my claim to the warranty department, but they are refusing to pay because, they say it's a moisture problem. The moisture in the headlight is only there because the seal failed. Ford knows this is a problem, but yet they refuse to pay of the headlight replacement or make a recall for this problem. This is a major flaw and needs to be corrected by Ford, the consumer should not have to bear the brunt of this burden when it is clearly a defect with the headlight assembly itself. Please make Ford take responsibility for this issue immediately. Town n country Ford said the cost to replace this headlight assembly will be $1,962. 34 whenever they can receive the part. If these parts are on back order, clearly Ford has an issue and should be held accountable to replace these headlights free of charge by making a recall. I've requested the warranty denial report from town n country Ford, but I have not received anything as of this being filing xxx. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have things wrong with my vehicle that are not currently included in recalls for my specific VIN but they are for the same model year. Yesterday, I paid $6000 to fix a stuck wastegate on the turbo and something to do with the abs. I was informed that there is a $700 problem with a vacuum pump. I have also paid for 2 costly repairs, one that wouldn't let the car start after refueling and something else that triggered a check engine light. How do you get a recall extended to include other vins? I work as a contractor at Ford, what an embarrassment to have one of our vehicles with so many issues. Please help. I'm a young widow with limited income, commuting 2 hours a day. I cannot be without my car and I can't afford to pay for repairs while also financing.

The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.

While driving on the interstate at 70mph, the entire dash display went black for a few seconds, then returned on. This happened three times, then returned back to normal.

There is an issue with the instrument gauge cluster upon ignition start-up. The digital gauge cluster screen suddenly turns off and restarts after a full minute of turning on the car's ignition. After an automatic software restart of the gauge cluster and driving on the highway through northbound mopac loop 1 in austin, the cluster shows a frozen black background with the blue normal drive mode. The gauge cluster works fine but intermittently goes blank after starting the car.

On Dec. 27, 2019, I purchased a new 2020 Ford Escape from walnut creek Ford in California. 1. Within days I noticed that the car would, without warning, begin to shake violently when going down steep hills. I brought the car back to the dealer. But they couldn’t diagnose any problem. After the 4th return trip to the dealer, one of the technicians found a Ford repair bulletin that referenced the shaking issue. He fixed the car. 2. The 2nd problem was on July 9, 2021 about 1pm. I was traveling at 55mph on a freeway when the dashboard screens went totally black. There was no map, no speedometer, nothing at all on the screens. The directional signals wouldn’t work. The air conditioner went off with the temperature at 102 degrees. As I pulled into a parking lot, I realized the windows were all locked. I tried to turn off the engine with no results. The gear shift knob was frozen. My car has now been in the shop at walnut creek Ford for 41 days.

Interior lights are not working. Took the car to the dealership under the manufacturer warranty and they are unable to solve the problem. The dealership replaced the body control module and this did not fix the problem. Service tech stated they need to contact Ford engineering to resolve the problem.

Both front head light (sealed) assemblies have some sort of film delaminating inside each assembly.