general problems of the 2021 Ford Escape - part 2

The contact owns a 2021 Ford Escape. The contact stated that the check engine warning light was illuminated, and the message that the vehicle had lost power was displayed. The contact disconnected the hybrid setting and indicated the loss of power with the hybrid battery. The failure was self-corrected; however, the failure still occurred intermittently. The contact became aware of NHTSA campaign numbers: 21v869000 (electrical system, hybrid propulsion system) and 22v149000 (electrical system, hybrid propulsion system). The vehicle was taken to the dealer where it was confirmed that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed the VIN was not included in the recalls. The failure mileage was 50,000.

Hybrid battery failure. Vehicle wouldn’t start and activated many warning notices on the instrument panel. Vehicle could not be shifted from the park position. Only way the vehicle could be moved was to activate the neutral tow feature which allowed shift knob to be moved from park to neutral position. Vehicle has since been taken to conway Ford in conway SC to be repaired via flatbed truck towing service. Conway Ford worked on the vehicle and determined that a hybrid battery module needed to be replaced. After replacement of module the hybrid issue remained unresolved. Ford has since approved convey Ford replacement of the hybrid battery. Dealer is currently in the process of replacing hybrid battery. Prior to the hybrid failure there were no advance notices.

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA campaign number: 23v380000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start. The contact also stated that while driving at 20-25 mph, the vehicle shutoff unintendedly. The vehicle was coasted to the side of the road and restarted; however, the "check engine" warning light was illuminated. The failure had occurred approximately 3 to 4 times. The dealer was taken to the dealer where it was diagnosed and determined that the battery had failed. The battery was replaced. The manufacturer was made aware of the failure. The contact had not experienced a failure. The failure mileage was 32,200. VIN tool confirms parts not available.

Speed is telling me the limit is 80 when there is no speed limit like that in the area and the speed limit actually is 45. Steering wheel keeps telling me to put my hands on the wheel when both hands are on the wheel.

I just had it in the shop. The car acts like there is going to be a collision when nothing is in front of it. Also try’s to pull me off the road. Been computer and electrical issues since I bought the vehicle.

While driving phev with a nearly full charge and a full tank of gas in ev mode, when I came to a stop at stop signs and traffic lights, the car would buck once like a horse, like an engine misfiring, and would indicate drivetrain issue and oput itsself in accessory mode, and flash battery indicator light. I was unabble to shift or restart driving until about 3 minutes later and after multiple times turning the car off and back on. It kept asking if the car was currently being charged, it was not as I was about 10 minutes and 5 miles into my 75 min/ 50 mine journey. It seems odd that while driving in ev mode, electric motor only in use, that the car would buck/jerk while shutting off. This also happened nearly exactly 7 months ago.

* I was about to park in my drive way on 6/7/2022 when the vehicle suddenly accelerated by itself, breaking my closed garage door, destroyed every garden equipment and everything else found on its passage in the garage and entered my granddaughter's bedroom causing major structural damages to the house. * my son had just left the garage and could have been run over and myself severely injured if all the equipment and the bedroom wall did not stop the car. * unfortunately, the dealership minimized the problem because they did not see the damages, only the superficial scratch of the car , it has been inspected by all parties , no warning signs of sensors warned this major accident at all that day. *I told Ford that I am scared to drive the car after that accident and they do not seem to care and claim it is a lease car and because they found nothing wrong with him. They cannot do anything about it. Far, the first estimate from the homeowners insurance found damages that are over $35,000 - 40,000 dollars and are still sending other expects to check the structural damages of the house and that does not include the loss of the equipment and other goods destroyed. *I was told that they found nothing wrong with the car and I am positive something major happened that day that could have killed me, has it not been those equipment and also injured my 35 year old son and my 10 year granddaughter has she been in her closet.

The contact owns a 2021 Ford Escape. The contact stated while driving approximately 5 mph and coming to a complete stop, the vehicle lost motive power and stalled. The failure recurred several times. The battery warning light was illuminated on the instrument panel. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to NHTSA campaign number: 22v149000 (electrical system, hybrid propulsion system) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 4,600.

I rented this Ford Escape from avis this month and ran into what could have been an incredibly dangerous safety issue due to a massive oversight in the car's design. I installed a small booster seat in the passenger side back seat for my 10 year-old son. He got in the seat and attached his seat belt, which he has done hundreds of times before in our own car. About 1 hour into a 2-hour freeway trip, a notification went off on the dashboard, telling me that a seat belt in the back had come undone. My son tried frantically to reattach the buckle but was unable. I had to exit the freeway and park on the side of the road. When I tried to reattach the buckle, I saw why there was a problem: he had inserted the buckle into the center receptacle, not the passenger-side one. The receptacle didn't click, as it was probably designed not to do, but because the metal of the buckle has a slight angle to it, there was enough tension for it to temporarily hold. However even a minor accident could have been fatal because my son wasn't property strapped in. There are several issues here. First, the dash indicator should have been designed to tell me that there was weight on the right rear seat but no buckle was attached to that receptacle. Second, the center receptacle did not immediately reject the right-most buckle; instead, the bent angle of the buckle's metal temporarily held it in place and made my 10 year-old believe he was strapped in. Finally, the receptacles themselves have no play from side-to-side. This, plus the angle of the buckle's metal, means that when a booster seat is installed, there is not enough room to fully attach the buckle into the receptacle without exerting a lot of force to push the receptacle to the left. I can't imagine the buckle can be attached at all with a larger child seat. The image I attached shows why this is; attaching a car seat requires exerting enough force to bend the metal holding the receptacle in order to attach the buckle.

I have had multiple issues with the powertrain warning light illuminating. The first time it was decided to be low/dirty oil. This occurred about a month after purchasing the vehicle in 2021 with about 4000 miles. The second time it occurred about 6 months later. The dealer could not find a code nor replicate the issue. We thought I had bought bad gas. A year later it came on again, Ford dealership again couldn’t replicate the issue. Finally it came on and stayed on and throttle position sensor was replaced in July 2022. Light came on again in November 2024. Auto parts store and dealership could not find a code. This time I had no coolant. Added coolant and it has not come back on again.

The contact owns a 2021 Ford Escape. The contact stated that while in the reverse(r) position, the vehicle independently took off without warning. The contact made multiple attempts to stop the vehicle by depressing the brake pedal; however, the brakes failed to operate as needed. The contact hit a fire hydrant but he air bags did not deploy upon impact. The contact suffered pain in her stomach and neck but did not seek immediate medical attention. The fire hydrant was damaged as a result of the failure. A police report was filed. The vehicle was towed to an independent mechanic where it was repaired. Since the repair, the contact stated that the vehicle would shake when driving over 30 mph without warning. She also mentioned that a loud, squeaking noise would emit from the vehicle while in reverse. The contact took the vehicle to a dealer where they were unable to diagnose the failure. The manufacturer had been notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.

In September 2021 the car had 2 incidents of not being able to stop with the brakes while backing down my drive. The auto stop shut down was on. In the first instant I almost hit a senior with a walker. He fell but only scraped his hand and was not hit by the car. The second time, may 2022, the car crashed into the neighbor's front porch and took down a fence, I got out of the car and then fell in the street and broke my pelvis. The third time I was going down the steep drive and was able to steer the car until it stopped. The 4th time< may 6, 2022, I was backing out of a parking space, may and did not turn off the engine stop button and the car went into reverse don the lot. I managed to avoid hitting a row of cars and 1 man before I got the car to stop.

High voltage battery warning occurs and gives possibility of shutting the car down.