Table 1 shows one common equipment related problems of the 2023 Ford Escape.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Rearview camera has turned dark. . . .
I was driving on a very flat highway (no other cars around me) and it sounded like an explosion and glass rained down the back of the car. When I get to my destination, I looked at my roof and the sun roof glass had exploded.
My 2023 Ford Escape plug-in hybrid has experienced repeated high-voltage battery safety issues and prolonged loss of intended function. In February 2025, Ford notified me under recall 24s79 that I must immediately stop charging the vehicle due to the risk of internal battery cell short, potential battery thermal venting, and fire. That “do not charge” instruction lasted approximately six months, eliminating the core plug-in hybrid functionality of the vehicle. Ford originally stated the remedy would be available in q2 2025, but the repair was not completed until late August 2025. The recall documentation stated that an internal battery cell short could cause the “stop safely now” warning and sudden loss of motive power, which presents a serious safety risk while driving, especially when transporting my family. During the “do not charge” period the vehicle’s plug-in hybrid capability was unusable, and Ford acknowledged the risk of fire and loss of power. In November 2025, I received a new high-voltage battery recall 25sc4 (NHTSA 25v789) for the same general hazard category (internal short, potential fire, loss of motive power). The new recall states that no remedy is available at this time. This means the vehicle is again subject to a serious unresolved safety defect involving the same critical system. The repeated battery failures and the absence of a current fix create an ongoing safety concern, and the vehicle cannot be reliably used or sold during this open recall with no remedy. I am requesting NHTSA review the repeated hv battery defects, extended loss of plug-in hybrid functionality, delayed first recall remedy, and the current “no remedy available” condition, and assess whether further investigation or corrective action is needed for these vehicles.
Ear piercing sound coming from what appears to be the stereo speaker system. It was so loud it felt like it blew out my ear drums by the time I got it turned off. Days later my ears are still ringing with intermittent headaches. I have scheduled a warranty service with the local Ford dealership. There was no warning and started as soon as I started the car. No one has inspected the vehicle. This took place on 6/14/2025.
Sunshade retracted all the way and center roof molding holding it was with double stick tape. Rolled all the back and cannot get it to go back.
Bad battery. Yes, the dealership did replace the 12v battery, however since I do not drive often, and not 60 miles a day. I was advised to install a battery maintainer, which I should have been told at the time of purchase. However, how inconvenient as I will have a power cord in the driveway, and I would have to connect and disconnect the battery maintainer, which to me is a safety issue. I see online Ford has had these problems with their battery. Is Ford doing anything about this problem to ensure this type of problem is fixed? I purchased a new vehicle so I would not have problems.
Campaign 23b56 description inspect front door check-arm reinforcement spot welds next steps contact your dealer for next steps. ---------------------------------------------------------------------------------------------------------------- recall action soon issue since 03-14-2025 drivers side seat buckle replacement for more information telematics generated issue recall action soon issue since 11-08-2024 inspect front door check-arm reinforcement spot welds for more information.
Popping sound coming under body around gas tank and hybrid battery. Dealerships knows the problem but has not come up a solution to resolve it. They know it’s most common problem with 2020 to 2024 models. The noise is big deal that u can hear it over the radio. I fear that will fall off and cause accidents or hurt someone’s. The problem start when you go past 35 miles hour or more.
The incident is that my car continuously enters "deep sleep" or "battery saver" mode, even immediately after very long drives. This has been recurring since June 2023, and has resulted in one battery replacement at 6 weeks after the car was received (temporarily remediated the issue for about 6 weeks). This has not caused an accident or injury, but does call into question vehicle reliability (e. G. , will it start?). I have taken the car in to attempt repairs multiple times to no avail.
The navigation icon located on the instrument panel is a mirror image of the actual direction icon for roundabouts. If you are to take a right tune from a roundabout the indicator on the instrument panel shows you turning into oncoming traffic and taking a left. It appears to be a mirror image of the icon on the navigation screen. If not paying attention this could be very dangerous.
Several symptoms occur: car goes into deep sleep mode after an hour sitting idle. Car fails to start, with all warning lights active on dashboard. Dome lights don't turn on and remote features not allowed due to low battery. This is related to non-agm 12v batteries being installed in the 2020, 2022, and 2023 hybrid Escape. 2021's have the agm battery and there are no problems reported on the forums regarding this issue for that model year. This is a serious safety concern as the winters get colder, and engines not starting on a brand new vehicle is a matter of like and death. Please investigate this issue, as Ford dealers claim there is noting wrong, and they refuse to install the agm batteries. A TSB is needed to resolve this problem for all customers. . Read more...
Unknown.
Engine light came on took it into dealership. They said it was evap system then fixed it. Picked car up in a Wednesday by the Friday, light came on again. Took back into dealership, they didn’t detect any leaks. . Said they were going to put in a canister purge solenoid. Found out about 23s27. . Apparently my vehicle VIN doesn’t fall under that recall. . But yet my vehicle has all the signs.
Vehicle has a 1. 5l dragon 3 cylinder. When passing vehicles, on 3 occasions it throws codes that says that the engine has an engine overheated issue, service ASAP, and goes into a limp mode which does not give you any time to get to safety before your speed is dropped below 55 mph. It will not go out of limp mode until you completely shut off the vehicle and wait 5 or so minutes and turn it back on. Even after it stays in a limp mode capacity and does not easily get back up to highway speeds. The certified dealership service department has had my brand new vehicle 7 weeks with no resolution. Car was bought with 16 miles on the odometer, on August 25th, 2023, at 650 ish miles on September 6th it happened the 1st time. The 2nd time was on September 14th, 3rd time September 15th, 4th time was, September 29th. 3 times on a 4 lane highway, 1st time on a 2 lane country highway.
When using apple car play for navigation and approaching traffic circles, instrument cluster always indicates the driver navigate to the left of the circle into oncoming traffic.