Engine Gasoline Turbo/supercharger problems of the 2023 Ford Escape

The contact owns a 2023 Ford Escape. The contact stated that while the vehicle was parked, the engine unexpectedly stated revving at a high rate. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with turbo charger assembly failure. The turbo charger assembly was replaced; however, the failure persisted. The oxygen sensor was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,616.

My 2023 Ford Escape (with fewer than 50,000 miles) began experiencing significant mechanical issues. I noticed exhaust fumes entering the cabin that passengers and I would inhale, loud noises from under the hood, and lose power during acceleration. After inspecting the vehicle, the dealership determined that the turbocharger wastegate/flapper valve had failed mechanically, causing the turbocharger to overboost and sustain internal damage. This failure led to numerous drivability issues, including hesitation, rough shifting, delayed upshifts, loud whining noises during cold starts, slipping during acceleration, and, at times, the inability to shift beyond second gear. Ultimately, the dealership concluded that the transmission needed to be rebuilt or replaced. My vehicle remained at the dealership from January 28, 2026, through may 14, 2026, over three and a half months. The vehicle still has transmission issues and loses power at times when driving on the highway commuting to work. At this moment of time, I scheduled it to go back to the dealership on July 9th.