Adaptive Cruise Control problems of the 2024 Ford Escape

The adaptive speed control is supposed to react to changes in speed limits. It also reacts to bridge capacity signs. This causes a sudden change in speed that the occupants and the following vehicle did not expect. In one location the speed limit is 50mph and there is a bridge with a 20 ton limit. The vehicle brakes to slow down to 20mph when passing the sign.

Starts with front camera malfunction popping up in cruise control and randomly while driving than jumps to a couple warning that safety features are malfunctioning (brake, blindspot, front camera,parking etc ) all stop working after that nothing works and all warnings pop up when car starts.

Ford put out an update at the end of April 2025 that inhibited all advanced driver assistance systems from working. I took my Escape to the dealership twice in may and June and it’s not fixed. I called Ford and they promised an update in July but it’s still not out to fix their mistake.

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my Ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 Escape.

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of may.

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the ipma and did a ipma alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the ipma again and said that when it comes back on to contact them after the new update comes. I called Ford warranty customer service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

While driving on [xxx] in mundelien IL. Posted 40mph; car changed cruise control to 60mph when passing route signs this happens consistently. Every time it passed a [xxx] sign. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).