Three problems related to side/rear glass have been reported for the 2000 Ford Excursion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2000 Ford Excursion based on all problems reported for the 2000 Excursion.
My 2000 Excursion was parked in the yard and we had just unloaded groceries. The 2 bottom doors were closed on the back of the vehicle and then the top door/window was closed normally as we always do and the whole window just shattered into 1000's of pieces. My husband jumped back when the glass started flying and falling so no one was injured. This happened once. . . . Window is still not replaced. I don't have the money to do it. That happened at the end of March. Two days ago, while the car was sitting in the driveway in front of the garage, overnight sometime, the right rear window did the same thing and shattered for no apparent reason. Now I have two windows gone and am unable to use my car. This happened on the night of the 22nd into the 23rd of may 2009 the windows were open enough for ventilation. Temp again was moderate, about 65-68. I don't understand this. Now I wonder when the next one will disintergrate and this vehicle is not even 10 years old. I feel the Ford company should do something about this. This car is not abused in any way and this should not have happened.
Consumer stated the rear window shattered.
Vehicle has three back doors. Top one made of glass, and two bottom ones. Bottom one has to be closed first, then topped with the glass. But, situation was different because glass one was closed first, then bottom shattered glass into pieces, injuring consumer at the time of picking it up. Consumer has since found that if the top door is down, the bottom door strikes the edge of he glass so quickly and so far over, it is not something one can prevent once the door starts to close, consumer feels this is a design flaw.