Cruise Control problems of the 2004 Ford Excursion

When using cruise control, the cruise control will not turn off when pushing the brake. I literally have to pound on the brake to disable the cruise control.

It will not disengage when cruise control is in use. It continues to do this if used.

The contact owns a 2004 Ford Excursion. The contact stated that while driving 65 mph with the cruise control engaged, he depressed the brake pedal but the vehicle did not decelerate. The contact had to apply repeated pressure to the brake pedal to stop the vehicle. The vehicle was not taken to the dealer, but the dealer was notified and stated that the vehicle was not included in any recalls. The manufacturer was also notified and stated that the vehicle was no longer under warranty. The failure and current mileages were 175,000.

The contact owns a 2004 Ford Excursion. In July of 2009 the vehicle was taken to the dealer for recall 09v399000 vehicle speed control; however, the repair didn't correct the failure. On July 30, 2010 while driving the contact noticed smoke under the hood. The vehicle was towed to a local mechanic who stated that a faulty switch in the cruise control area caused the fan and fuses to fail. The manufacturer stated that the vehicle was no longer under warranty and the switch was only replaced at the time of the recall repair; therefore, if it was leaking they are not responsible for the switch failing. The failure mileage was 131,000 and the current mileage was 140,000.

Vehicle experienced cruise control problems. When driving down a hill cruise control disengaged. When the driver pressed cruise control it will not engage, and vehicle will continue to slow down, and then it stalled.

Purchased new 2004 Ford Excursion on 3/9/2004. Within a month we discovered a problem with the cruise control. When going down hill, the unit would fail to re-engage as it started back up the hill. Sometimes it would re-engage with a massive surge of engine. Once the engine totally stalled forcing us to fight the vehicle off the road and out of the flow of traffic. After three returns to the dealership, they finally admitted that there is a known defect and Ford is working on determining a fix. We have been calling and waiting since April, 2004 to have this repaired. In the meantime, we do not dare use the cruise control for fear of another stall in heavy traffic. We have continually called the dealership and Ford motor (reference number 1684711834). Each time we call, they ask the same questions over and over and have yet to tell us an estimated date for a fix. (note in the number of failures below, this is a best guess as it happens every time we go down/up a steep hill. . . We've stopped using the cruise control because of this. . . Also the incident date is best guess as to when it first started happening.