Exterior Rearview Mirror problems of the 1999 Ford Expedition - part 1

The reflective material for the door mirrors fails on 1999 Ford Expeditions.

: the contact stated the silver was coming off of the exterior mirrors. The dealership determined the mirrors needed to be replaced.

: the contact stated the passenger side mirror no longer has a reflective coat. The vehicle has not been seen by the dealership.

The contact owns a 1999 Ford Expedition. The rear view mirrors on the passenger and driver doors have deteriorated. The contact has poor visibility when driving in oncoming and incoming traffic. He has not yet notified the manufacturer to report the defect. He took the vehicle to the dealer and was informed that he would need to notify the manufacturer. The current mileage was 79,000 and the failure mileage was unknown.

The silver backing was peel off the mirrors. The consumer was told that the mirrors were not covered under the vehicle's warranty.

I recently purchased a used 1999 Ford Expedition and have found that the signal mirrors are defective. The adhesive that Ford used on the back side of the mirror glass is eating away the silver reflective surface. I first noticed this problem on our test drive and can tell you that with the right angle of the sun hitting those mirrors ,you cannot see out of them. Ford offered to replace them for about $180. 00ea. Plus $30. 00 to install. I feel that Ford should be forced to correct this defect and not the consumer before someone is injured or killed in an accident. Thanks for listening,rick.

Moisture got behind the glass of the exterior 'rear view mirrors'; rear view mirrors and delaminated the glass. This reduced visibility, especially when driving at night. The dealership was contacted.

Vehicle: 1999 Ford Expedition. Roblem nearly caused serious accident: loss of reflective surface (silver) on both exterior rear-view mirrors. This vehicle purchased in Aug 1999 has defective safety equipment. The rear view mirrors are losing the reflective surfaces, developing cracjs in the silver backing and are becoming unsafe. The vehicle has not experienced any unusal environmental exposure, in fact unlike my other cars (all older than 1999) the Ford Expedition has been garage-kept. While the local Ford dealer indicated my experience was unique, I would be quite surprised if this condition is not affecting other vehicles of this type and wished to file a formal submission on the problem with you. Thank you. Charles mcbrearty.

Driver side signal mirror's reflective surface has deteriorated - developing dark spots due to chrome plating delamination. Ford doesn't want to fix it - however, this presents a significant safety issue. Mirrors are not wearable items like brake pads. Having a mirrors surface deteriorate on it's own is a manufacturing/design failure. Ford has noted this problem in their technical service bulletin list (noted below) so they are aware of the problem, yet refuse to replace the mirror - instead wanting to charge $310 for the part + installation. Mirrors are a safety device, especially in a large vehicle like the the Ford Expedition - using defective parts - acknowledging said parts and than refusing to replace them is inexcusable. This exact problem is noted by Ford via a TSB - text of TSB below: ----------------------------------------------------------------------------------- make : Ford model : Expedition year : 1999 service bulletin num : 00189 date of bulletin: Sep 04, 2000 NHTSA item number: 618602 component: visibility:rearview mirrors/devices summary: concerns with the signal mirror reflective surface deteriorating over time, developing dark spots due to chrome plating delamination.

The reflective material on the side view mirrors faded and caused poor visibility. Dealer was notified, but did not resolve the problem. Five months after the vehicle was purchased (7-99)the mirror was replaced. In 2003 the mirrors were replaced again. This time the vehicle was out of warranty therefore the consumer had to pay to have them replaced.

Both exterior mirrors are discolored and deteriorating, images are badly distorded. Poor visibility. I have the extended warranty, which they say does not cover it. Owners respondsibility.

The side view mirrors on the vehicle are becoming unusable. The reflective backing on the mirrors are slowly turning a mottled black for some reason. Also , rear windshield wiper motor wore out.

Exterior mirrors both driver and passenger are turning black and nearly impossible to see out of.

The lamination on both exterior mirrors is turning black. This condition has been progressively getting worse in the last few weeks. Consumer can barely see anything through these mirrors.

Exterior mirrors both driver and passenger are turning black and nearly impossible to see out of.

Both side view mirrors are faded so badly that you can't see. Almost involved in a major accident with pregnant wife and 3 kids on board.

The exterior rear view mirrors are blackened. I suspect the electric directional signal within is the culprit. The mirrors are useless. I am sure that Ford is aware that this is a pervasive problem, yet they refuse to fix it at their expense, even though it is a safety hazard due to poor manufacturing. I purchased new mirrors which were obviously redesigned at a cost of nearly $400. 00.

The right outside mirror material is flaking off making it nearly impossible to see down this side of the vehicle. After doing some research, I have found out that hundreds of people have complained to Ford about the defective mirror and Ford refuses to fix the quality problem. Additionally, the wipers, come on an off for no apparent reason. In speaking with the dealer about both of these problems, they indicate Ford will not remedy this situation even though many have complained.

Both exterior mirrors had hair line cracks. This caused poor visibility. The dealer was notified. The cracks were also black in color.

Over the past year or so, both my mirrors have been turning black and cracking on the inside, mwhere I cannot see out them, they are almost black without any viewing area.

The side mirrors on my 1999 Ford Expedition are deteriorated to the point of not being able to see other vehicles through them. This is a manufacturing problem from Ford and should be addressed before this causes a serious accident. I must try to find a way to fix this problem now before it becomes my accident. Does any one have a remedy ?.

Side-view mirrors on driver and passenger side have delamination resulting in loss of complete effectiveness of viewing. I took the vehicle to the dealer while the vehicle was under warranty, but they did not replace the mirror citing that the mirror had not reached the replacement stage, now that the vehicle is out of warranty, the mirrors have reached a point that it is difficult at best to see out of them. My cost to replace is 230 per mirror, with no consideration of warranty extension.

The side view mirrors lose their mirror coating. The mirror image is therefore dim and a potential safety hazard. A good mirror can't be found in a salvage yard because "that happens to all Ford Expeditions".

Both mirrors were smoking. Dealer notified.

The outside mirrors on my 1999 Ford Expedition are turning black from the inside. The right mirror is almost totally unusable due to the discoloration. The left mirror is almost to that point and is becoming worse each day. I have been to two separate dealerships and while they agree that they have seen other Expeditions with the same problem, Ford does not have a recall for this. I contacted Ford and they said they will not replace them since there is no current recall. The cost for replacing both mirrors is in excess of $600. Even though the vehicle is no longer in warranty, mirrors are something that should last longer than 4-5 years. This is definitely a safety hazard and should be addressed by Ford. The condition started occurring in the fall of 2002 when the vehicle had approximately 75,000 miles on the odometer. Since that time, the mirrors have gotten progressively worse.

Side-view mirrors on driver and passenger side have become very dulled resulting in loss of complete effectiveness of viewing. It appears that something has caused the silver in the mirrors to disintegrate. This is a 1999 Ford Expedition. I have contacted Ford and the local dealer and neither would offer to remedy at their expense since the warranty period had expired.

Exterior mirrors are deteriating. Deal would not replace.

Consumer states that both the driver and passenger side mirrors are delaminating. As a result, consumer can not see objects with the mirrors. Ph.

The mirror coating on the back of the side mirrors on my Ford Expedition is coming off & has been since just after the warranty ran out. It makes using the mirrors questionable at best. It looks like the mirror was sandblasted from behind.

Since about 2002 the reflective material on both rear view mirrors has alot of cracking. Unable to view clearly. This to me is a big safety issue. Cost from for Ford to replace was $500. 00 each side.

1999 Ford Expedition. Both exterior mirrors (with integrated red turn signal chevron) delaminated lost reflective coating on back of mirror. Have contacted Ford dealer on two occasions, and contacted Ford consumer services. Ford acknowledges several service bulletins on the issue but would not tell me what it contained. The vehicle had 55,000 miles and now has 65,000 miles. Quoted $169 per mirror to replace mirror glass or $400 per mirror for complete replacement. The mirror was manufactured by muth and I contacted them. They acknowledged a manufacturing defect and had a upgrade kit to provide new mirrors glass for $216 delivered to my door. I paid a body shop $65 for repairs. I am happy with the results. This is a safety issue like seat belts, air bags, etc. I will ship the old mirrors to you at my expense for your investigation.

Both exterior mirrors are distorted and cause severe visibility problems. Dealer and manufacturer have been notified. Feel free to provide any further information.

Consumer states that both passenger and drivers side rear view windows over time become scratched and spiedery looking. Consumer can hardly see the road. Dealer has been contacted. Please provide any further information. Ts.

Both exterior mirrors are severely faded and consumer was unable to see properly. Dealer was not notified at this time. Feel free to provide any further information.

Both exterior mirrors are discolored and cause poor visibility while driving. Dealer contacted. Feel free to provide any further information.