Sensing System Camera problems of the 2015 Ford Expedition

The contact owns a 2015 Ford Expedition. The contact stated while reversing, the rearview camera failed to display an image; occasionally the image displayed was distorted. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

1. Backup camera giving a static picture and most of the time is showing black. Sometimes it works as intended. I know there is a recall out for this on newer Ford Expeditions. 2. Cannot see low objects directly behind the vehicle. 3. Problem has not been looked at by a dealer or service center. 4. Problem has not been inspected by the manufacturer, police, insurance representatives or others. 5. Sometimes the message comes up backup camera not working. This has been going on for the last 8 or 9 months. This problem is very intermittent and works for weeks at a time and then reappears.