Sensing System Camera problems of the 2016 Ford Expedition

One problem related to sensing system camera has been reported for the 2016 Ford Expedition. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Ford Expedition based on all problems reported for the 2016 Expedition.

1 Sensing System Camera problem

Failure Date: 06/05/2017

The rear backup camera has failed 5 times, the last time after only 7 days. There is a recall out on this problem on other Ford vehicles (I. E. F150, Expedition, etc. ) but not my model year. This is an extreme safety issue as it makes the vehicle unsafe to backup. The blind spot with the extended length edition is probably about 20 plus feet using just the mirrors. I've repeatedly contacted Ford customer service and the dealer, and it has yet to be resolved. In some cases, the Ford customer service person stopped communicating with me and closed out the open case without notice or action to resolve. In one case they wanted me to pay for more than half of the cost without any assurance that the problem was understood or a fix in place. The dealership has investigated several times and determined that the problem is not with the wiring or the display, but with the camera. The issue appears to be with the design, manufacture, or failure of the components used not suitable for the environment (temperature, humidity or vibration). The fear is that someone will be injured, or a fatality will occur, at a minimum damage to other property and the vehicle. This is an untenable situation. Thank you for reviewing this and hopefully escalating this to the level of a recall. I'm sure based upon the review of other complaints on the internet that I'm not the only person with this safety issue.


Other Back Over Prevention related problems of the 2016 Ford Expedition

Camera System problems
1
Sensing System Camera problems
1


Safety Ratings of Expedition Cars
Fuel Economy of Expedition Vehicles
Expedition Service Bulletins
Expedition Safety Recalls
Expedition Defect Investigations