general problems of the 2021 Ford Expedition - part 1

I took my vehicle to the dealership to have all recall work done on Feb. 11th 2026. I was told I am up to date on all my recall work at that time. When I received my vehicle back it would intermittently just shut down for no apparent reason while sitting at stop lights, or just stopped in that fashion. I called and the dealership they said unless they could recreate the issue somewhat easily there was noting they could really do. So while parked in driveway the vehicle again had no power, I used my emergency key to get into vehicle and opened the hood to which I found the battery terminal connections were never tighten. I could take them off by hand. This told me the mechanic at the dealership didn't complete job and tighten my battery connections, fast forward to April 18th, it was raining, I parked vehicle, still running, went into post office ( I was only gone for 30 seconds)and I came out to white smoke billowing out from under the hood. I opened hood the large flames shooting up. I quickly grabbed a fire extinguisher I had in the car and put 90% of the fire out, it was still burning at the fuse junction box, moments later a police officer showed up with fire extinguisher and was able to put it out. The car would not stop running, so once the fire dept. Arrived they had to cut the battery terminals to shut the vehicle down. This was also the first time I drove vehicle in the rain since my recall work was done. The fire dept. And I realized the fuse box cover was not in place. So now this same mechanic that did't tighten battery terminals was also neglectful in not replacing the fuse box cover. I believe this neglect partially if not wholly caused this fire. It is highly probable that water got into the fuse box and shortened everything out which caused the fire. I have a document from the dealership that states they did the recall work for 22s36 - underhood fires. But this website says this work was not performed. No inspection from anyone has been done.

The contact owns a 2021 Ford Expedition. The contact stated that while driving at 45 mph, the engine overheated. The message “drive mode inoperable” was displayed. The contact pulled over for 20 minutes, and the vehicle was restarted. The vehicle was towed to the local dealer, who confirmed that parts were on back order for NHTSA campaign number: 22v346000 (engine). The vehicle was diagnosed, and it was determined that the failure was due to the transmission. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 99,130.

The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

Wiring has soy based bioplastic insulation which apparently attract rodent damage. This damaged battery, caused spark plug to be damaged and need to be replaced. It has also caused voltage and computer performance problems affecting engine idling and shifting. Issues were extremely unpredictable and hard to diagnose leading to 5 visits to the shop and many failed attempts to repair.

Vehicle stalls out upon driving when trying to accelerate. Has popped up error which states to check fuel pump.

Follow up to my previous complaint (11665325)see link below. . Read more...

My Ford Expeditions transmission is causing unsafe driving with rough sound and thunking noise. There is a c,d,f issue and valve separator parts that are the initial issue that can cause major issues for me and many others. A Ford technician advised me that tsbs exist and made me aware that my cost could be $199 (diagnostics), $1500 (parts), and $4400 or more (transmission repair or replacement). Why is this danger still be allowed with a well known issue. The problem started and appears to be getting worse. Why is Ford being held accountable for this lack of quality in their vehicles.

Coolant leak possibly coming from the thermostat housing.

The engine is shutting off completely. I am getting the message "shift to p. The restart engine" this happened as the light changed to green. Heavy morning work traffic was behind me and I had never seen this before and called Ford service manager and he had no answer. This is very dangerous especially during traffic.

The contact owns a 2021 Ford Expedition. The contact state while driving 55 mph, there were abnormal sounds coming from the engine and the transmission. The temperature gauge warning light was illuminated. The vehicle was taken to a Chevrolet dealer twice to be diagnosed. The contact was informed that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. After the second repair the contact noticed that the engine was overheating. The vehicle was taken to a Ford dealer and the transmission was replaced another time. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 89,035.

At 40,000 miles transmission skips gears going from 3-4 4-5 and 7-8. Transmission jolts hard when put into reverse. Valve body was replaced which fixed the issue for a couple of months and now the same issues are occurring.

Vehicle caught fire on February 29, 2024, with family members inside the vehicle. The fire appeared to start under the hood on the right passenger side, which would directly correlate with the current open recall. The family had just made a trip back from a basketball game and was dropping off a passenger when smoke was noticed. Upon further inspection, there was an active fire under the hood, which soon erupted into a burst of flames, causing the vehicle to be declared a total loss. Emergency responders had to be called to the scene to alleviate the fire. The fire report depicts a vehicle malfunction as the cause of the ignition. Ford has made no efforts to contact the consumer regarding the fire and subsequent damage.

I’ve been having issues from day one with shifting gears, the vehicle makes a loud “thunking” noise and practically stops my vehicle in the middle of the road.

The contact owns a 2021 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the side of the roadway, and after restarting the vehicle, the vehicle returned to normal functionality. The contact stated that the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 43,000.

There is an issue with the auto start/stop where the engine is turned off completely when the vehicle is stopped for any reason. For example, when the car is stopped in a traffic jam it shut off completely which means I have to shift the gear to park and turn the engine on again . I was advised by Ford dealership that there is not a fix for that. The vehicle is still under warranty and I keep calling the Ford customer care center and they keep telling me that the manager on my case will contact and she/he never did.

My car has a very scary safety recall. The important notice that I received states that Ford motor company has authorized your dealer to provide you with vehicle pickup and delivery, a rental vehicle or other alternate transportation all for free. I live in a very large city and can't find one dealership that says they buy into this free service. Not even the dealership where I purchased the vehicle. I do not have transportation to drop my vehicle and need this free service that is offered. I have contacted Ford with no response or help in finding a dealership that complies with their offer.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and appointment scheduled but the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

My intake manifold has been experiencing corrosion. I took it to the dealership for inspection. They said they couldn't determine what was causing it but confirmed it was a process of corrosion. After my own investigation, I have realized there is a design flaw in the gutter area where the bottom of the windshield meets the hood. When it rains or when I get a car wash, the fluid/water is channeled toward the center of the windshield and drains onto the intake manifold and other various surrounding engine parts underneath the hood. I have never seen this happen in other cars. It's a bad design that will eventually corrode the engine. Furthermore, it may be affecting some electrical components under the hood near the intake manifold. This is bad. Please look at the design on the 2021 Ford Expedition XLT. Not sure if this is how they have designed it on other model years, etc. It's a real problem that will cause some serious problems of the engine down the road.

I am concerned about the shifting or transmission in my new 21 Expedition. Purchased new less than a year ago, currently less than 20k miles but the vehicle shifts gears hard, sometimes it seems it wants to up shift while in park or braking. The shift is shaky at times and I now put in park when stopped at a drive through because the last time I went to the bank while waiting with brake applied the car felt as if it was going to just drive off, I immediately put in park. This is scary because my kids rode with me and I dont want the gears to shift incorrectly and cause us to wreck. Dealer asked me to schedule a time when I can leave my vehicle for an unknown amount of time. In order to get a loaner the first available date to drop it off is November 17,22 which is over a month away.

After owning the car a year and about 15,000 miles I started having transmission rough shifting and lurching motions when shifting - violent lurching. I took it in to the dealership and they reset the adaptive learning component for the transmission. Nothing changed. Brought it in again and drove with technician and was able to reproduce issue. They replaced the transmission and the problems continued and actually increased with losing all acceleration on the freeway (floppy pedal) and then completely losing 10th gear when trying to pass another car. Luckily I was able to pull over and I did not cause an accident. It also threw a code/warning light at that time. I took it back to the dealership. They assessed and reset adaptive driving module. It then lost accelleration and wouldn't engage 10th and started smoking. Took it back to dealership and they claimed all that was due to over full transmission fluid. Original problems of rough shifting, lurching, clunking still existed. I filed a report with Ford and got a case number with the concern department. This resulted in the rear end of the car being replaced??? car still has transmission issues, with all the above mentioned issues, and now delayed acceleration in the lower gears. Enough is enough fighting about fixing it for a year, it has been in for repairs 7 times, and over 49 days of rental cars . The vehicle does not cause warning lights at any point with the rough shifting, lurching, or lack of acceleration. All have been experienced at various times by the dealership. No solution to date.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The government owned vehicle was parked, unattended, engine off and a fire started in the engine area.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue and confirmed that parts were not yet available. The contact was then notified that the dealer had ordered the part for repair; however, the manufacturer had not sent the part. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Expedition. The contact received recall notification of the NHTSA campaign number: 22v346000 (engine) however, the parts to do the recall repair were not yet available. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v250000 (visibility) and NHTSA campaign number 22v346000 (engine) however, the parts to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tools confirm parts are not available.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was unavailable. The dealer was notified of the issue. The contact informed the dealer that due to the residential area that she resided; she could not park the vehicle away from structures as stated in the letter. The contact took the vehicle to a dealer where it remained in their possession. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v250000 (visibility) and 22v346000 (engine) however, the parts to do the recall repairs were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

I received notice through carfax of a recall due to fire hazard. Numerous attempts at getting more information through Ford has resulted in little more than referral to a local dealer. The dealer has no loaners available at this time. I am forced to park in my driveway surrounded by trees as there is no place near me to park that avoids other structures in a chat with Ford today I was told a potential temporary solution was to disconnect the battery. When I called the local dealer again and requested a quick disconnect be installed they said they don’t /won’t do that. So I am back to square one. A new expensive SUV which may burn down my house and no clear solution. If I were to install a quick disconnect on my own I was told it had to be done with a Ford service (why if I am paying out of pocket for it). This is potentially dangerous situation and left hanging on my own feel like how pinto owners must have felt.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Ford Expedition. The contact received notification of NHTSA campaign number: 22v346000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The manufacturer advised the contact to park the vehicle outside and away from structures, unhook the battery cable, or purchase a free-standing structure to park the vehicle until the remedy was performed. The contact had not experienced a failure. VIN tool confirms parts not available.