Accelerator Pedal problems of the 2024 Ford Expedition

The contact owns a 2024 Ford Expedition. The contact stated that while making a right turn, the vehicle accelerated independently and rear-ended a city bus. The vehicle came to a stop from the impact. None of the air bags deployed. There were no injuries sustained. The "pre-collision assist not available" and the "adaptive cruise not available" messages were displayed. In addition, the contact stated that the accelerator pedal fractured in two pieces. No police report was filed. The vehicle was towed to a dealer. The vehicle was not diagnosed. The accelerator pedal was replaced. The contact stated that one month prior to the accident, the "pre-collision assist not available" and the "adaptive cruise not available" illuminated intermittently. The insurance company was not made aware of the accident. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 15,263.