Eight problems related to carrier/rack have been reported for the 2002 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Ford Explorer based on all problems reported for the 2002 Explorer.
Rear panel cracked without collision or incident rear glass of lift gate exploded upon closing in my driveway, while parked, on Saturday 4/9/201 I knew nothing of a pending class action lawsuit or the defect being complained about by so many Explorer owns from the years of 2002-2005 Ford changed the problem piece after 2005 however they never recalled the lift gate or rear panel insurance will not cover it Ford will not recall or replace it there is glass everywhere and I do not have 500+ dollars to replace it. This was a defect that should be replaced by Ford!.
Crack in rear lift gate panel that led to shattered rear window upon normal closing.
Back tailgate panel was cracked (defect) and the back window just exploded when the tailgate was open.
Bearing keep have to be replaced, an the rear coil sping is cracked an the tirer came off while driving my truck, have replaced the wheel bearing 3 times already. An I have replace the transmission 2 times.
Purchased 2002 Ford Explorer new in April 2002. Had little problems here and there. The real smack in the face came in 2007 when the transmission went bad. Was shocked that a 5 year old car would need a new transmission. Had to pay over $3,000 (three thousand dollars). This should have definitely been a recall and no cost to the consumer. Performed research on the topic and found that many owners of 'turn of the century' Fords, especially Explorers, were experiencing the same problem. When our car was ready for repairs, we had to wait two weeks because there were ten other Explorer owners with the same transmission problem at the dealer who were ahead of us. There was only one transmission technician at the dealer - which is why there was such a long wait. Called around to different dealers in the area. All were having the same problem - many Explorer owners with bad transmissions and not enough knowledgeable technicians on staff to correct the problem. Wow!!!! what a racket!!!! contacted Ford corporate headquarters and did not get any resolution. Although this was some time ago, some type of compensation is warranted. Since the repair was done through a certified Ford dealership, there is a record of this repair. So it should not be difficult to determine who had this repair and how to rectify the problem. Again - this should have definitely been a national recall with no cost to the consumer.
The roof rack (which was factory equipment) separated from the roof of the vehicle. The consumer felt that the rack was liable to come off and cause damage to motorist driving behind his vehicle. Also the abs light illuminated intermittently and stayed on. The consumer had the abs problem repaired several times already. The manufacturers was aware of the problem.
The roof rack (which was factory equipment) separated from the roof of the vehicle. The consumer felt that the rack was liable to come off and cause damage to motorist driving behind his vehicle. Also the abs light illuminated on intermittently and stayed on. The consumer had the abs problem repaired several times already. The manufacturers was aware of the problem.
While driving the vehicle at 15mph the spare tire cable split and the tire collapse, dealer has been notified. Nlm.