Side/window Air Bag problems of the 2004 Ford Explorer

This past weekend I was driving an 04 Ford Explorer when both side airbags spontaneously deployed. I was not in an accident. I was driving down a two-lane road at less than 35 miles per hour when the airbags deployed. I was able to pull over but not before sustaining an injury to my ear and not before the passenger sustained an injury to her right arm. I reported this to Ford, which advised to carry the vehicle to a dealership. Took it to the dealership, where the service manager was unconcerned with the fact that the airbags spontaneously deployed. He looked at the vehicle for two days only to report he was not aware of why the airbags deployed and stated there was nothing he could do about it. I repeat, I was not in an accident and the airbags deployed while driving. This is of course quite concerning to me but Ford does not seem to care. Please follow-up on the safety of Ford's vehicles.

The vehicle was moving at a slow rate of speed (approx 5-10 mph) on a bumpy road. The driver was looking for a parking space. The side airbags deployed. The insurance company has determined that there was no collision or reason for the airbags to deploy and therefore they will not cover the damage.

Takata recall I was driving about 5 miles per hour when the side air bags deploy on there own making a big blast without been involving in accident I don't know watt cause the air bags to deploy this could been a big accident if I was driving on the main highway at normal speed resulting in possible death.

Takata recall I had an accident on hwy 701, I went off the road and hit a cement culvert going 45mph and my driver side airbag didn't deploy I suffered 2 spinal fractures.

On Friday, August 7th at 1:00 pm I was going north on highway 52 out of rochester when the side airbags in my 2004 Ford Explorer spontaneously deployed. It sounded like a bomb went off in my vehicle and the driver side airbag struck the side of my face. After realizing what happened I could not see out the passenger windows of my truck (safety hazard as the airbags are now blocking vision of the highway), so I was forced to pull off on the left side of the highway (very dangerous). Because I was so shaken up I had to stand outside of my vehicle as I was so scared that the front airbag was next. I had someone come pick me up. I left the vehicle there and went to the Ford dealership to let them know about what happened. I was told that there is probably nothing they can do because my truck is out of warranty…what??? on Monday I called the Ford motor company and explained the situation. I was told that the case was being escalated to the regional level and that they would contact me within 24 hours. I called again on Tuesday afternoon and was told they would send an e-mail to have the rep call me as soon as possible. Wednesday I called again and was told they would send an email and they also connected me to a voicemail so I left a message. I finally received a call at 5:00 on Thursday and was told that Ford will pay for the cost to download the data I am responsible for any repairs because the vehicle is out of warranty. I want compensation and I want answers! I could have been killed, I could have killed others if I had lost control, this could have been a very bad and dangerous situation and something needs to be done.

With no warning or abnormal instrument indications, both side air bags inadvertently deployed during vehicle operation. Vehicle was on a level paved state highway, between intersections, operating between 30-35mph.

2004 Ford explrer XLT side air bag deploy without any reason.

- the contact owns a 2004 Ford Explorer with an odometer reading of 38000 miles. The contact stated that while driving, both side airbags deployed for no reason. The contact had the vehicle towed to the dealer, and when the dealer diagnosed the vehicle the computer indicated that the vehicle was in a crash. The contact and the dealer knew that the was no crash and when this information was given to the manufacturer, they stated that the diagnoses machine was the information that they considered and that it was no longer their problem.

Side air bags deployed while just driving down the road. That's what happened to me and Ford is not willing to help at all. They say it's not their problem. They will not pay for anything. (repair or rental).

Side curtain air bags popped out after the passenger side door was shut.

My wife was involved in a fairly severe side-impact collison that knocked our 2004 Ford Explorer, equipped with optional side-impact curtain airbags, 4 feet sideways, destroyed the driver's door (direct impact to the driver's door) collapsed it into the driver's seat, and resulted in $6,000 of insurance-estimated damage. The side curtain airbags failed to deploy. The local Ford dealer that has the vehicle for repairs indicated that they have no idea why the side curtain airbags failed to deploy, and that the on-board check system does not indicate any faults. My wife did knock her head on the driver's side window during the collision, but does not appear to have sustained any lasting injuries. I'm very concerned that this safety system we paid extra for does not operate as intended, and does not appear to afford the protection promised by Ford. I have digital pictures of the damaged vehicle and the accident if your department would like to inspect them. . . Just need to know where to upload them to.