general problems of the 2010 Ford Explorer

Back hatch window intermittently opens without using remote had the actuator replaced did not fix the problem leaves my vehicle vulnerable to thieves!.

Coming to a complete stop with my foot on the brake, the engine all of a sudden surged forward. I was not able to stop it with the brakes. It surged so fast and hard that it rear ended a yukon which was parked about 10 feet in front of me , which forced the yukon forward approximately 7 feet which then broadsided a parked pickup. This accident happened in a parking area, adjacent to a gas station. My daughter was unbuckling from her seatbelt when the vehicle surged forward and caused her head to hit the windshield. Turning the bill into insurance, our vehicle was totaled. We had been without a car for 2 months while insurance took its time totalling it. We now have to purchase a new vehicle, start a new car loan when our Explorer was half paid off. After the accident we researched our vehicle and learned this has happened to many others with Ford Explorers years 2002 thru 2010. Ford has refused to deal with any of this, although we read half way thru 2010 they did start correcting this problem.

I am unable to remove keys from the steering column. I looked up the issue on youtube and found that the problem is very common. Several videos gave a quick fix. I did the fix and it worked for a day and a half. The issue is a pin that slips out of place on the shift select. It slips out and doesn't make contact to tell the car's electrical that the car is in park. This is a huge safety issue in that keys get stuck in car and children are able to start car and put car into drive.

Exhaust fumes leak inside car while driving.

A failure of the electric interlock between the ignition and the "park" position occurred which makes it possible to move the shift from "park" to some other position without pressing on the brake pedal. This can result in someone sitting in the passenger seat moving the shift from "park" while the vehicle is on an incline. This has been such an extensive/ongoing problem with this vehicle, that the parts to repair it are on back-order for up to 6 months!! it's only a matter of time before the scenario I described above occurs, causing damage if not injury to something/someone. The current condition of my vehicle is that I cannot rotate the ignition key to the "off" position, so it must be left in the vehicle when I depart. That's illegal in this state, but I have no choice if I want to/have to use my vehicle. I checked 'blogs' on this subject, and discovered that this problem has been occurring for a long time, and Ford is aware of it.

The car was just under 3 years old and just past it's warranty mileage. We started the car to drive it, and it was making a grinding noise and felt like someone was pressing on the brakes while accelerating. We then put the car in park and got out, and it started to roll. Our son was in the car at the time and luckily my husband still had one foot in the car to be able to pull the emergency brake. Towed to the dealership and were told that it was a wheel bearing issue in the front wheel. We reported this to Ford, at which time the service manager at the beechmont Ford in cincinnati told us that "wheel bearing issues are synonymous with Ford Explorers. " fast forward to July 2014, we are driving the car and alarm bells start going off. Same symptoms, towed to a different dealership, the mike castrucci Ford in milford, ohio. This time it's the other front wheel bearing. Talked to Ford customer care regional representative again, at first he tried to imply that it's the way we drive the car (even though we have kept other cars for 10 years and longer and never had this issue), then tried to imply that we go off-roading (also not true, just normal highway and city roads) and then he told me the only way a recall will be issued is if the government feels there is a safety issue. So this tells me that they are a) aware that it's an issue with the way a Ford Explorer is constructed and b) not going to recall this car or part until enough people are injured or killed. We are still in the process of trying to get financial assistance from Ford to fix this wheel bearing issue on the front wheel, both times we have called them every day for over a week and no one will return our call. But we can basically count on the rear wheel bearing going bad next year and having to go through this again.