general problems of the 2010 Ford Explorer

Tl-the contact owns a 2010 Ford Explorer. The contact stated that the vehicle driver side front seat failed to readjust forward. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer not notified of the failure. The approximate failure mileage was 84,000. Aw.

The head rest on my 2010 Ford Explorer leans so far forward that it forces my head down and forward. The dealer cannot adjust it so that you can sit normally. The only recourse is to remove the head rest. This is a safety issue because you can't drive with it and removing it removes any protection.

The head rest on my 2010 Ford Explorer leans so far forward that it forces my head down and forward. The dealer cannot adjust it so that you can sit normally. The only recourse is to remove the head rest. This is a safety issue because you can't drive with it and removing it removes any protection.

The head rests on our 2010 Ford Explorer limited have such a severe forward pitch to them that they make it very uncomfortable to sit for any length of time. Dealer says nothing can be done. Prior to purchase we test drove numerous other competitive vehicles and did not experience this same issue. After 11 months of ownership and almost 14,000 miles it is becoming a safety issue for us. I am seriously considering removing the head rests and driving without them. I have tried other work arounds, reclining the seats to make the head rest angle more acceptable, but this defeats the safety of the seat belt system. I've also tried raising the head rest to it's maximum extension, but that defeats the value of the head rest. What Ford needs to do is replace the 2010 head rests with one from an earlier model. Nhtsa should force Ford to recall these head rests as hazardous.