Two problems related to software have been reported for the 2011 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Explorer based on all problems reported for the 2011 Explorer.
The contact owns a 2011 Ford Explorer. While driving 25 mph, the speedometer and turn signals failed to operate. The dealer replaced the computer and the turn signal cluster. In addition, the brake calipers and rotors failed due to insufficient lubrication. The manufacturer was made aware of the failures. The failure mileage was 19,000.
Ford "myfordtouch" system has failed on numerous occasions. It has frozen, locked up, and continuously rebooted. When this occurs, you lose all functionality and ability to change radio stations, adjust climate control, use navigation, hands free functions, etc. While there is some manual controls for basic operations, it does not allow full control of tall systems. For instance, when the mft system fails, you have no ability to turn on or adjust the rear climate controls for rear passengers. Dealer has tried upgrading software, resetting software, reinstalling software, and replacing hardware. While the problem is not as bad as it has been, it continues with no resolve.