Two problems related to water pump have been reported for the 2012 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Explorer based on all problems reported for the 2012 Explorer.
Vehicle overheated without warning leaving me stranded on a deserted highway. After speaking with a mechanic and having them come to the vehicles location and performing a visual inspection he stated antifreeze was leaking from the water pump. The vehicle was taken to a local Ford dealer and upon completing a diagnostic check they confirmed the �internal� water pump had failed without warning. I was contacted 5 times by the dealership and each time the news got worse. Then final call the advisor told me to fix it and nothing was going to be guaranteed to last it was going to cost approximately $4,000 before taxes. They'd also have to change the oil twice along with the spark plugs. The vehicle had just been at a local Ford dealership for maintenance and to fix outstanding recalls and after checking the service manual nothing is �suggested� �recommended� or �required� to service the internal water pump.
I have coolant leaking, I took it to a shop to be diagnosed and was told that it would cost over $2,000 since the water pump is in the front of the engine, there is only 132,000 miles on my car and I shouldn't be having this issue!!.