Assist problems of the 2013 Ford Explorer

My power steering went out within 5 minutes of the "service power steering now" and the "lane keeping system malfunction service required" lights came on while I was driving on the interstate at 75 mph. When I turned off the Explorer and turned it back on the power steering was completely gone. I checked on Ford's recall website and they show that there is a "customer service program" for the epas steering efforts and for "rear toe link inspection replacement", nothing stating that these "customer service programs" were restricted at 10 years or 150,000 miles anywhere online. When I call Ford to let them know that my VIN is showing that the electric power steering should be covered and asking about what can be done to get my broken down Explorer to them and then I get told that my Explorer doesn't qualify anymore. When I typed in my VIN it said my Explorer qualifies, why would it show that if the program ended at 10 years which would have been 2023. This makes the owners of these Ford's believe that Ford will take care of their vehicles when there is a know safety issue but then that is not the case. I could've wrecked going 75 mph if I wouldn't have gotten off the interstate. This known issue for the 2013 Ford Explorers should be taken care of if they are still coming up under recalls on Ford's website when the VIN is entered.

Driving vehicle along highway, two alerts came on from the computer. Power steering warning, system advancetrac warning. Could hardly steer the vehicle appropriately. My vehicle does not fit in the may 17, 2010, and February 28, 2012, recall as it was manufactured in 08/12 so I cannot fix this issue. The vehicle is unsafe for travel and is just 6 months after the recall making me believe it is apart of the affected vehcile.

The steering wheel locked at a 45degree angle while I was driving. It locked and I was unable to turn the wheels in any direction. (diagnosed by dealership as power steering failure steering wheel locked) my safety was absolutely compromised. Imagine losing the ability to turn the steering wheel or steer in any direction while going around a corner, without any warning. Luckily I wasn't on the freeway when the steering wheel locked without warning. Yes, this problem has been reproduced by the dealership at elk grove Ford CA, and reported to the Ford motor corporate office, who refused to look into the safety issue or pay for the repair. The vehicle or component has been inspected by the Ford dealership. There were not any warning lamps, messages or other symptoms of the problem prior to the failure, and the problem appeared on 11/10/24.

Steering rack moving up and down, steering loose.

Driving on i95 south in daytona beach, florida during crowded weekend event traffic, the lane assist malfunctioned, would not turn on and then immediately experienced power steering failure. Both warning and failure lights illuminated on the dashboard. The power steering is electric and turning the wheel was near impossible. I had 4 occupants in the vehicle and almost caused a very severe accident crossing lanes of traffic to attempt to reach the shoulder. It is near impossible to turn the wheel and although the car is driveable, its not steerable. Found out that the nhsta campaign # 14v286000 describes the same issue as I have. Ford recall #14s06 is that recall but the issue I now have is my vehicle was built 1 day after the recall parameters. The car is sitting unable to be safely operated, and I'm asking for nhsta to extend the dates of original recall from February to March to include this vehicle in the existing recall for the necessary repairs.