general problems of the 2013 Ford Explorer

The contact owns a 2013 Ford Explorer. The contact stated that upon reaching arriving to the destination, there was an abnormal gasoline odor coming from the rear of the vehicle. After a visual inspection, the contact observed gasoline leaking from the fuel tank. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel tank filler neck. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v812000 (fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 200,000.

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that there was fuel leaking from the driver's rear end of the vehicle. There was no warning light illuminated. The vehicle was not able to be started. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 172,582.

The contact owns a 2013 Ford Explorer. The contact stated when starting the vehicle he was smelling the odor of gasoline in the passenger cabin. The contact stated that he had inspected the vehicle and had observed that fuel was leaking from the rear wheel well and observed that fuel was leaking from a spot near the fuel tank. The contact had not taken the vehicle to a local dealer or to an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 15v812000 (fuel system, gasoline). The contact's VIN was not part of the recall selection. The failure mileage was approximately 160,000.

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked in the garage, an abnormally strong fuel odor was detected. The contact had to move the vehicle out of the garage due to the strong fuel odor. Upon inspection, the contact noticed that the fuel tank was leaking. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

The contact owns a 2013 Ford Explorer. The contact stated that upon approaching the vehicle, he smelled a strong gasoline odor. After a visual inspection underneath the vehicle, the contact observed a puddle of gasoline. No warning lights were illuminated. The vehicle was taken to the dealer, who determined there was rust on the sending unit and fuel tank, causing the fuel tank to crack and leak. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 100,000.

The contact owns a 2013 Ford Explorer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel injectors were leaking, but the vehicle was not repaired due to the cost. The vehicle was taken to an independent mechanic, where the purge valve was replaced as a temporary repair. The contact stated that the check engine warning light was illuminated intermittently after the repair. The contact stated that while attempting to start the vehicle after the vehicle had been refueled, the vehicle failed to start and shuddered. The vehicle was able to be restarted after several attempts. Additionally, the contact stated that there was an abnormally strong fuel odor coming from the front of the vehicle. The vehicle was not repaired. The contact related the failures to NHTSA campaign numbers: 13v227000 (fuel system, gasoline) and 15v812000 (fuel system, gasoline). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The failure mileage was approximately 93,000.

The contact owns a 2013 Ford Explorer. The contact stated that his daughter smelled a strong odor of fuel around the vehicle and in the residence while the vehicle was parked in the garage. There was fuel on top of the tank. The contact stated that after raising the vehicle up on a lift, it was determined that there was a leak coming from the fuel tank. There was no indication of fuel on the ground. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 15v812000 (fuel system, gasoline). The contact called the dealer and was informed that a diagnostic test was needed. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Explorer. The contact stated while the vehicle was parked, she noticed a strong odor of gasoline outside the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel delivery module was fractured, causing the fuel to leak underneath the vehicle. The independent mechanic informed the contact that the failure was related to NHTSA campaign number: 15v812000 (fuel system, gasoline). The dealer was made of the failure and informed the contact that the vehicle was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 98,000.

The contact owns a 2013 Ford Explorer. The contact stated that the fuel delivery module was leaking. The contact stated that the "check fuel delivery system" message was displayed on the instrument panel. Upon investigation, the contact associated the failure with NHTSA campaign number: 13v227000 (fuel system, gasoline). The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure and the contact was informed that the vehicle was repaired before under the recall as a one-time free repair. The failure mileage was approximately 82,736.

The contact owns a 2013 Ford Explorer. The contact stated that after starting the vehicle and moving to the passenger seat, he smelled a strong gasoline odor. There were no warning lights illuminated. The vehicle was not diagnosed. The contact stated that the failure persisted. The contact looked under the gasoline tank and saw gas leaking onto the floor. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 13v227000 (fuel system, gasoline) because the VIN was not included. The contact contacted a second dealer - don's Ford (5712 horatio st, utica, NY 13502) who confirmed that the information of the previous dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 120,000.

Tl the contact owns a 2013 Ford Explorer. While the vehicle was idling or being driven, the contact noticed an abnormal sulfur odor inside and outside of the vehicle. Also, the check engine indicator illuminated. The contact called tamiami Ford (1471 airport pulling rd n, naples, FL 34104, (239) 643-3673) and scheduled a service appointment. The contact stated that the vehicle was repaired in December of 2017 per NHTSA campaign number: 15v812000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 138,636. The VIN was not available.