Water Pump problems of the 2013 Ford Explorer

Water pump! water pump! water pump! the same exact issue with every other Ford Explorer that they knew about when coming off the assembly lines and not doing anything to be held accountable. As the millions of americans get screwed over because we have to now pay minimum $2k to have it repaired. Canada has them as a recall, why not USA ? absolutely ridiculous on Ford to get away with this.

Water pump leak inside the engine, causing coolant and oil to mix. Car overheats.

The poorly placed water pump. 2013 Ford Explorer XLT with the water pump inside engine. Just got the car 6 months ago has 107900 on it. Yesterday started leaking coolant. Have to take to the Ford dealer today.

The contact owns a 2013 Ford Explorer. The contact stated that the water pump was leaking coolant and water causing the engine to overheat. The temperature gauge indicated that the vehicle was overheating. The contact took the vehicle to a certified mechanic who diagnosed that the water pump had failed and needed to be replaced. The contact stated that the failure was related to an unknown Ford recall regarding the water pump however, the VIN was not included. The manufacturer was made aware of the failure. The contact was referred to NHTSA for assistance. The approximate failure mileage was 70,000.

Four 2013 Ford Explorer ran hot while I was operating the vehicle. We thought it was low on antifreeze so we added some. Out of precaution, we began monitoring the antifreeze level and notice that the level would drop, over a couple of weeks, enough which required us to have to add more antifreeze. My wife called Ford's service department to schedule an appointment to determine/confirm the problem. We were told that it sounds like the water pump was may be defective. On our way to the appointment, the vehicle shut down and had to be towed the rest of the way. Upon inspection, we were told that antifreeze had leaked into the engine, and further, the engine was damaged because of a broken timing chain.

My car started to leak coolant I've had to keep topping off coolant, took it to a Ford dealership, stated it was my water pump which would cost about $2000 to fix. I am only at 108k miles & I was told by Ford that they do not need maintencing and would last till 150,000 miles.

Vehicle's water pump began leaking during a normal patrol shift. We have had several of these fail at various mileages and each repair that was not under warranty has cost us around $2000. 00 each time. I know these are not isolated incidents and that these water pumps fail often. I recall being at a fleet conference this past August and seeing a slide during a presentation from Ford and it showing the casting difference between the old style and new style pump. The old casting was thinner near the seal area and that allowed for excessive heat which caused the seal to fail. The new style pump has a thicker casting to prevent this fault. I would like to see a warranty extension or recall on the these pumps just like Ford ended up doing for the catalytic converters.

The engine began leaking coolant caused by the water pump seal failing. We have had several others that also have had water pump failures.