Adaptive Cruise Control problems of the 2014 Ford Explorer

Absmodule part number db5z2c219b. Part not available from supplier due to issue that has not been resolved. Vehicle not driveable due to possible break failure could occur.

Hi there! we received a letter in the mail about a recall on our exterior a-pillar trim which did fall off on its own and ripped of the seal that was on it by my windshield we never received a call from the dealership so they can replace this for us and because it fell off everyday that it has rain water has been getting into my car to the point that I have puddles on the floor of the vehicle water got into my dashboard and blew out my a/c motor and blew out my sunroof motor which it is wide open now we can’t close it. . I ride around in the SUV with it being extremely hot my children are also in the car with us because it is our only means of transportation also the buttons on my radio are messed up due to water getting in… I’ve contacted carvana the place we bought it from about this and they said this is a Ford issue because they were suppose to replace this a while back I don’t know what to do or who to contact we can’t really afford to fix it on our own. . I am scared that one day I drive it the airbags will just go off because water is going all through my dash when it rains! I don’t know what else to do!.

Loss of power steering, electric steering assist is making noise when turning steering wheel. My mechanic said that I need new gear assembly, he also said that there is a recall for this for a Ford Explorer years 2011-2013 and 2015-2017 but for some reason there is no recall for 2014 even that its the same part.