Two problems related to air bag not deploy have been reported for the 2014 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Ford Explorer based on all problems reported for the 2014 Explorer.
The contact owns a 2014 Ford Explorer. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to an unknown dealer to have diagnostic testing performed. The test located failure codes at the rear passenger air bag sensor and the rear driver's air bag sensors wiring system. The dealer advised that, in the event of a crash, the rear passenger and rear driver's air bags may not deploy. The dealer replaced the rear passenger and rear driver's air bag sensors. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 48,000.
The airbag warning light have been coming on intermittently. The car has been in the shop several times for the problem and Ford had been unable to identify the cause. On November 27, 2017, a Ford dealership identified that the car had a defective airbag restraint control module. The car has 60,472 miles. The warranty expired at 60,000. Ford has not offered to extend any sort of warranty relief even though the car is 472 miles outside of the warranty. My husband was in a front-end collision in July 2017. Although the car that he hit was totalled, the airbags in our Ford did not deploy, a fact that shocked many people considering the damage to the other car. I am shocked that when the car was in the Ford dealership after the accident that they did not work to explain the airbag failure.