general problems of the 2015 Ford Explorer

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the headlights became inoperable. The contact stated that the fuses were in good condition. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact called the local dealer and was informed that a diagnostic test was needed; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.

Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford certified dealership. Also has no interior lighting for security. Bcm replaced, and still has same issue, along with the 3rd row seats not functioning, interior overhead lights not functioning, trailer socket not functioning.

The vehicle was sold to me by “buffalo auto sales 2 at 3012 spencer hwy pasadena, TX 77504 on [xxx]. They violated the dtpa and all employees failed to disclose the vehicle had dozens of major safety issues with two open safety recalls. These safety issues include major abs issues and failures, power steering/drivetrain, front end passenger wheel & both rear end wheel failures within the mechanisms such as control arms, tie rods inner and outer & even one within the wheel component that was dangerously bent. The headlight pigtails are torched. These couldn’t even be fixed with even replacement oem parts/Ford dealership parts and Ford dealership expertise. My safety, my children’s safety, family and passengers were all at risk multiple times over the past three weeks. Every time on the highway or local roads not being able to sustain maximum speeds over 20- 40 mph because touching the gas even after a red light would cause the engine to hesitate to turn or stutter. This caused me multiple trips back to buffalo auto sales 2 and multiple mechanics even multiple Ford dealerships. On September 12th 2024, I discussed these severe safety issues with buffalo auto sales 2, my salesman originally offered to place me into another vehicle, give me back my large cash deposit, or “attempt to fix the vehicle”. The manager immediately refused to do the right thing and claim to “fix the vehicle himself”. . However when I asked if the manager jeff has experience as a mechanic he replied he does not have mechanic experience. That day they claim to have “fixed” the abs problem, and in turn the vehicle was still shaking while in motion at any speed. Even after I thought Ford service could fix the tie rod recall, that still did not work because the rear was still shaking. I had tire experts and mechanics even change front tires, and do an alignment on September 30th 2024. . The vehicle is still shaking dangerously while in motion. Warnings on are abs, chk engine & tire pressure lights. Information redacted pursuant to the freedom of in.

Halogen headlights (9005) are extremely dim which is a known safety issue. Customers are upgrading from halogen to led and xenon. I believe newer Explorers upgraded headlights to led. I want Ford to recommend led headlight alternative at my cost or fix this problem with recall. Drivers are flashing their headlights at nighttime because they think my lights are not on? many hits on the internet concerning Ford suva/truck halogen headlight issues.

While driving on street or hi way the dash light turn off and on. This is very dangerous at night.

It's popping up low engine power and it will shut down everything from lights to blind spot detection. It just started doing this after running through a small water puddle.

I started with headaches ,and always nassau, always. Tired ,when I push on the accelerator I smelled fumes coming out of my a/c . . I was driving wide awake on 95 north ,processing to go home . I was in orangeburg s. C. I had been talking through my radio connected bluetooth, I had a little over a hour to go . A deer . My airbags on the driver side deployed but not the passengers . And they did not stay up to long ,a godly smell was coming from my car,. Everything looked hazy ,I got out of my car ,called 911 ,I did not go to hospitol til next day ,all I did was sleep waiting in the waiting room to be seen. I had x rays all kinds of tests done . I was hurting pretty bad . I still get headaches til this day . My lungs hurt too . I'm sure I have been positioned by carbon monoxide. . Everytime I drive my car ,I would get a headache nassau and very very sleepy tired . My memory was not good then eiether ,I still forget things til this day . .

We have had continual failures with our 2015 and 2016 Ford Explorers with the police package. The body control modules, wiring harnesses, restraint control modules that are either preventing new units being placed into service or fail once they have been placed into service. We currently have two of these units that we purchased off of our state contract in washington state that are still at the dealer. We purchased and received these units in November of 2015. I have provided the VIN numbers to these two units that are effected along with the rest of the VIN numbers for all 5 units we have purchased within the last year and a half. Please let us know what else you would require to possibly assist us in our current situation. Besides the VIN number first attached to this form, here are the other four numbers. 1fm5k8ar5fgb75755, 1fm5k8ar4gga97647, 1fm5k8ar6gga97648, 1fm5k8ar4fga89014. Thanks so very much for any assistance you may be able to provide.

My 2015 Ford Explorer has poor lighting. When driving at night you feel like the lights are off. Very hard to see some roads. I have mentioned this to the dealer, they said they have heard a few complaints. I also saw an article about poor lighting in some newer vehicles and my Explorer was listed in the article. I also have a 2018 Explorer. Some times the lights look dim. I love the car just think this is dangerous.

The exterior lights don't work that great it looks like some painted a black line in the windshield and we can't see above that line. Very dangerous. I am very disappointed in the lights. I had an edge before and we could see so much better.