general problems of the 2015 Ford Explorer

The specific component or system has not fully failed. However, my vehicle is currently experiencing an intermittent check engine light condition, turning off and on, which was diagnosed at a retailer producing code p0018 then at the dealership and produced code p0017. The codes relate to the engine control module (ecm) detects that the camshaft on is out of sync with the crankshaft resulting in misaligned engine timing. I have requested that the dealership further review and escalate the diagnosis to determine whether the issue aligns with any known concerns, technical service bulletins, or manufacturer-supported programs. The vehicle and any related components are available for inspection upon request. At this time, the vehicle experiences reduced engine performance, including stalling, and inability to accelerator as needed, which pose a safety risk while driving, particularly in traffic or at highway speeds. The vehicle has been inspected and confirmed by the dealership. I have also contacted the manufacturer, who advised me to work directly with the dealership to have the issue reviewed and potentially escalated. I have since requested that they further evaluate the condition and determine whether it corresponds to any known issues or manufacturer-supported repair programs. At this time, the vehicle has not been inspected by police, insurance representatives, or other third parties. This check engine light and fluctuating rpm directly impacting the vehicles acceleration was the primary indicator of the issue. The manufacturer previously issued two customer satisfaction program notices to address this issue for other model year vehicles. I have attached both notices to this complaint. This demonstrates a manufacturer defect which is a safety hazard for drivers.

The factory installed headlight screw punctured the coolant line of my 2015 Ford Explorer causing my transmission to stop working properly. This resulted in a $725 tow bill and $1,067. 56 in repairs. The certified mechanic verified that the screw was an original part and it punctured the line, likely after some time rubbing against it. The transmission did not appear to be damaged however my safety was at risk trying to pull over to when the vehicle would no longer shift gears. I have a video of the leak that lines up with the screw placement but was not able to upload it. . . I am happy to email it to you.

The contact owns a 2015 Ford Explorer. The contact stated that occasionally while at a complete stop or while depressing the brake pedal, the vehicle lurched forward or experienced unintended acceleration. There was no warning light illuminated. The contact had taken the vehicle to a dealer and was provided an estimate for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

Sudden unintended acceleration of the vehicle when slowing to park vehicle. This has happened on 2 occasions- both scenarios the same: slowing and turning left into a parking space, foot on the brake, almost to a complete stop and the vehicle suddenly accelerates out of control. The 1st time into a tree, the 2nd time into a parked/unoccupied vehicle. The brake was applied w/o response, the vehicle would not stop. I am certain my foot was not on the gas. Fortunate no one was injured.

The contact owns a 2015 Ford Explorer. The contact stated that the vehicle hesitated while depressing the accelerator pedal, before accelerating as needed. There was no warning light illuminated. The contact called the dealer and was informed that the vehicle was not under recall or covered under warranty; and was referred to the NHTSA hotline for assistance. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,500.

Traveling at any speed, the vehicle will not excelerate, vibrates, and an yellow wrench appears on the dash with message "all terrain management fault". It has happened twice in the last two days. You have to coast to a safe place off the road, turn your engine off, and restart. It has a lag when trying to restart, but will start. This is extraordinarily dangerous while traveling on any roadway. I am taking it to the dealership tomorrow, but what research I have done states this is a very common occurrence. An issue with the throttle body (etb).

While driving car suddenly started to sputter and I could no longer accelerate. . Had roll to a complete stop. . Once stopped I let it sit for a moment and it restarted and I was able to make it home. . It has happened on at least 3 occasions. . And on the dashboard it display a yellow wrench and says see manual. . This is very dangerous because I was in traffic on all 3 occasions.

While driving at any speed, the car will suddenly stop accelerating. Once you are able to get completely stopped and turn the car off and restart it, it will do ok until the same thing happens again with no warning. When in traffic or with no place to pull off or coast to, this is extremely dangerous. Has happened to me about 10-20 in the past 2 -3 years. After researching online, I read many of the same situations. Took to local dealer and they diagnosed it as the throttle body and said there were numerous Explorers with the same problem.

I was driving on a 4 lane road with a median (not highway). I was in the left lane passing 2 other vehicles when my Explorer began to accelerate and would not stop. The road was wet and as I began stomping on and off the gas pedal to try and release the accelerator, the vehicle began to hydro plane. I went across the right lane and hit the curb, which pretty much ripped out the front undercarriage of the vehicle. Once I left the roadway and could not regain control of the vehicle I put the transmission in neutral until I could get the car stopped. Once the vehicle came to the rest I tried again to stomp on the accelerator to get it to stop accelerating but had no response. The vehicle did not stop accelerating until I turned off the key.

11/27/19 - I have a 2015 Ford Explorer with 34,000 miles on it. While driving my Ford Explorer down the highway at approximate 60 mph, the vehicle suddenly lost power and my husband had to let it coast to the side of the road. The motor was still running but pushing the gas pedal did nothing. The lights on the dash lit up, the wrench icon appeared along with a message to check the manual. We turned the vehicle off and let it sit a moment, then restarted it and we were able to make it home without any further issues. Research showed common issues in 2015-2016 Ford Explorer models with defective throttle bodies. The descriptions given for this defect matched what happened to us perfectly. We took the vehicle to our local dealership and discussed this issue specifically. After taking a look at the vehicle, they stated that there were no error codes and they could find nothing wrong with it. They said they couldn't rule out it being a throttle body issue, but without a code to go by, there wasn't really anything they could do. We left and on the way home, the vehicle stalled again, just like before. This time I was in town going 25 mph. I will continue to take the vehicle back until the issue gets resolved, but I am afraid to keep driving it without this being fixed. With all of the problems Ford has apparently had with this particular item, I don't understand how a recall has not been issued. I have been a long time Ford owner, but my next vehicle will be anything other than a Ford.

Tl the contact owns a 2015 Ford Explorer. While driving 40 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. However, the mechanic stated that the throttle body needed to be replaced. Haldeman Ford (640 us-130, east windsor, NJ 08520, (833) 668-9583) was contacted and stated that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 74,000.

There are often issues with the radio and heating system. Radio turns on and off by itself and so does the heat and air conditioning. In addition, I have complained about something making me dizzy and nauseous in the vehicle. In informed the finance company regarding my inability to breath, for which I was hospitalized. I have been hospitalized on numerous occasions since the purchase of the vehicle and have informed the finance. Furthermore, they have been additional hospitalizations in 2018, for which I will have to upload the documents at a later time.

While driving in the car with my two children on route 193 in maryland (not a highway but a busy road), the car suddenly stopped accelerating, an error appeared on the screen that said "terrain management system error", a wrench indicator light came on and the light on the tms knob went out (car had full tank of gas). I pulled over on the side of the road, turned the car off, restarted it and the error indicators were gone. It then drove with no problems. We took it to the dealer the following day for an oil change and asked them to look into the problem. After charging us $175 for a diagnostic, they told us that they couldn't replicate the problem and no codes were stored in the computer so there was nothing they could do. We picked up the car and brought it home. Sunday morning, once again it abruptly stopped accelerating, and the same error messages appeared. The terrain management system error only appeared for a couple of seconds and was then replaced with a wrench error on the screen. This time I took pictures in the hopes that it might help the dealer pinpoint the problem. I then cut the car off and restarted again. It drove with no problems again but we took it back to the car at the dealer on Tuesday because clearly there is a problem. I showed the pictures and was told, in order for anything to be fixed, they have to be able to replicate the problem and because when I restart the car the error codes are deleted from the history, there's nothing for the dealer to do. I received a call today (2/14/18) and again was told that the problem couldn't be replicated so no fix is authorized. I understand wanting to diagnose the correct problem, however this is a serious safety issue. Both times this has happened I have been with my kids and thankfully in places where I could safely pull over but what if it happens while I am on a highway or in an intersection?.

The contact owns a 2015 Ford Explorer. While driving various speeds, the contact applied the accelerator pedal with force and smelled an exhaust odor. The vehicle was taken to the dealer (bill utter Ford located at 4901 s interstate 35 e, denton, TX 76210; (940) 321-7400) where it was diagnosed and repaired. The repair specifics were not available. The failure recurred several other times. The manufacturer was contacted at 800-392-3673 and stated that there was no issue. The failure mileage was 24,000.