Four problems related to suspension noise have been reported for the 2016 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer.
While moving the steering wheel there is a weird clunk/pop noise and feels a bit loose. So this is concerning 66,000 miles on my vehicle. Also the front suspension is very rough and I have taken very good care. Dealership was not sure what it was but stated it was safe.
Takata recall. Whenever I maneuver slowly when I park horizontally, I can hear crackling sound and this was fixed twice by Ford dealer. Recently, the dashboard had warning that steering is not working. The steering became stiff right away and stiffer that have to drive slowly and turn on my hazard light the next 3 miles to reach home. I could hardly turn the wheel that have to avoid roads where I have to turn. It was fixed by same dealer and got my vehicle after a week. The mileage is 18,000 and now I'm not confident to take my 3 year old car on long distance drive. The suspension was fixed as well mid 2018 for the car is running like a 20 year old truck on the road.
Tl the contact owns a 2016 Ford Explorer. The contact received notification of NHTSA campaign number: 19v435000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. Woody anderson Ford (2500 jordan ln NW, huntsville, al 35816, (877) 315-0514) was contacted and confirmed that the parts were not available for the recall remedy. While driving 60 mph, the contact heard an abnormal noise coming from the rear suspension. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the barrier struts needed to be replaced. The vehicle was then taken to south bay Ford (5100 w rosecrans Ave, hawthorne, CA 90250, (888) 890-2965) where it was confirmed that the barrier struts needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified. The failure mileage was approximately 70,000. Parts distribution disconnect.
2016 for Explorer sport - purchased brand new. Vehicle has 15k miles now and I am hearing a loud popping / creaking sound that occurs when turning the steering wheel either left or right when the car is in motion. It's most noticeable at a slower rate of speed when turning into a parking space or turning from a complete stop. Today, on 3 separate occasions, when turning left the steering locked up and I had to jerk the steering wheel to the right in order to get the vehicle to go straight again. Each time this has happened there is another loud pop sound that can be heard. This is a major complaint across the board with 2014 - 2016 Explorers along with the wheel bearing, suspension and loss of power complaints.