Adaptive Cruise Control problems of the 2017 Ford Explorer

April 5th 2022 I took my 2017 Ford Explorer limited to city Ford here in columbia city indiana because the steering was sticking. It had been sticking slightly at times for several weeks prior to this. They couldn't find any problem. So in June 2022 my wife and I load up and leave for virginia for vacation. The slight sticking got worse after several hours on the road, and finally the driver assist went out completely. Making it most difficult to steer. A dangerous situation. Also I had no hill descent, no 4 wheel drive, park assist, cruise control. A multitude of warnings. I took it to barton Ford in suffolk va. And was told it needed a rack and pinion steering which cost me over $3100. 00 and over $600. 00 for a rental during the time it took to complete the job. I noticed that I was charged for new bolts also. I researched and found that there was a previous recall on a select few of these Explorers due to bolt failure. My Explorer should have been selected, but there is no open recall on this Explorer. Barton Ford told me that my vehicle wasn't effected by the recall. I believe Ford motor company should reimburse me for what it cost me.

Our model is a platinum Explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

Last night one of my hankook s1 noble on my 2017 Ford Explorer blew out while driving on the 405 freeway and required me to pull over and change the tire. At 21,000 miles on the vehicle/ tires the mechanic shop told me the tires were basically bald and had rubber evenly eroding (which indicates not an alignment issue). The tires were also rotated and supposed to last 50,000 miles. There are also many other complains on these tires throughout the internet but not recall has been initiated by hankook. They have advised they will give a pro-rated discount on new tires, which is completely unreasonable and negligent. .