general problems of the 2017 Ford Explorer - part 2

Bad apim, available for inspection. Diagnosed by Ford dealer when I took it in for sync screen going black, navigation fault, steering wheel sync controls not working. Backup camera does not work periodically - which is my prime safety concern. It is also distracting when the navigation and sync screen go black while driving. Ford seems to know the problem, and from other on-line posts, this is a popularly recurring malfunction.

Intermittened starting problems, vechile wont start, clicks, then starts and power train light comes on. Waiting at a red light, press the gas and the car does not go, also when speeding up transmission slips.

I took my vehicle in because the ac stop blowing cold air, and the overheating lights kept coming on. After waiting for a week, I was told it was a water pump but that did not fixed the ac being at all, couple days later I got a call from the dealership (grapevine Ford) that the compressor went out. After 3 weeks of waiting, I end up paying out of pocket what is supposed to be covered based of this letter I received from Ford. I feel like I should not have to pay for something that Ford should have covered. Letter below explained the very issues I had with the vehicle, including overheating and damages like bad cooling relay would cause.

I recently found out about a Ford recall regarding the backup cameras malfunctioning which did not include my vehicle even though my vehicle is showing the unsafe defect. The backup camera goes fuzzy/glitchy as well as black sometimes while backing up.

Our Explorer, experienced this in June of 2022. My daughter had just graduated college and we were moving some of her stuff back home 350 miles away. The driver side area where the codes are put into to unlock the door if locked out, fell off and was hanging while we were driving on the freeway. We had to exit the freeway and my husband had to buy duck tape to tape it up. Our hatchback would not work as well as some of the other electrical things. I refused to drive it the rest of the way home, and we switched cars. It did cause electrical to go out throughout the car, intermittently. My husband had to buy the part online and replace it. The passenger side is going to fall off also, I noticed while washing it. So yes we need this done, ASAP. And we had to incur charges for having to replace the other one. There were warning lights for electrical, not working. I cannot remember what they were.

Our model is a platinum Explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made , fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward , reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

I backed into a parking spot, put the car in park and turned the vehicle off. As I was getting ready to get out of the car, it rolled backwards into another car parked to my passenger side rear. My vehicle did not give any warning, no sensor alert, or anything!.

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 55 mph, the front driver’s side the keypad on the door detached from the vehicle and was hanging on by a wire. The contact stated that the liftgate ajar warning light was illuminated however, she was unable to open the liftgate. The contact took the vehicle to the local dealer and the dealer was made aware of the failure. The contact also requested that the vehicle be serviced and the recalls associated with the VIN to be repaired. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 112,000.

The automatic locks on both right passenger sides quit working. It imposes a danger because if you are trying to get out of the vehicle you can’t if it’s locked. If it’s left unlocked then it imposes a danger if someone is trying to get into your vehicle that you don’t want and you can’t lock them out.

The gps, radio, backup camera, front facing camera and other items controlled by the apim have been malfunctioning in the vehicle. The gps will freeze, phones will not answer properly, the cameras will not engage often and the cruise control will occasionally malfunction. The only remedy is to replace the apim. The vehicle is out of warranty on mileage so I am on my own to pay for the repair of the one item that controls almost all of the vehicle accessories, including heat/defrost, some lighting, etc.

Started car back up after driving noticed mirrors on both doors didnt extend out. And both front door windows wouldn't work the the defroster was on and I had climate set for ac then the tire pressure monitoring fault came on sync touch screen would not do anything , the radio was working but nothing else , rear windows worked and sunroof as well. I drove it home the defroster was on and would not go off I parked vehicle let it set for several hours and it is still doing the same thing I plan on taking it to dealership for inspection on Monday Aug 30 2021 I'll call first thing in the morning.

My car keeps saying charging system service now but I’ve checked my alternator and my battery and they are both good. And I’m not the only Ford that has this problem as well. Multiple people who have had Ford have this problem. It should be a recall at this point.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the steering wheel failed to respond. The contact shifted to park(p) and then shifted back into drive(d). The vehicle then regained steering functionality. The contact was able to continue driving however, the failure recurred on several occasions. The vehicle was taken to the local dealer on three occasions; however, the dealer was unable to duplicate the failure and the failure persisted. The manufacturer was notified of the failure and referred the contact to NHTSA hotline for assistance. The failure mileage was approximately 30,676.

The apim is malfunction in my 2017 Explorer. Accessories stay on after vehicle turned off, killed battery, vehicle collision sensors and camera intermediate malfunction. Cruise control intermittent function, gps and screen options /operations inoperable.

My 3 yr old truck already has a leaking coolant line which come to find out is draining into the water line in the engine. I can't drive more than 5miles before I need to refill my coolant. In addition, the heating elements in both the driver and passenger seats has gone out. I thought it was a fuse and of course its something more.

Rear camera glitches out and image is distorted on many cases when backing up. . Similar to concerns on recent recall on newer models. Additionally, back electric 12v port does not disengage and has live connection even with no key in ignition. Finally, vents next to passenger side door appears to exude hot air into car that may be linked with exhaust when car is on.

While driving down the highway the back seat in folded down position caught fire and burned a 12 inch hole through top and bottom of seat. To our knowledge the seat heater was not on the indicator light was not on.

Car pulled in my lane my car auto breaked, I also put on break then icon came on about airbag issue. Took to Ford run test. The pig tail that goes to airbags, need to sauter 21 pins that goes to connection of pigtail to airbag.

My steering wheel would become very sticky. I would make a turn and then when I would go to turn the wheel back, it would stick. It almost threw me into a tractor trailer yesterday. I noticed it more at high speeds and most times it was something I could �deal with�, planning ahead when turning, slowing my speed, accounting for over correcting the wheel, but yesterday was very scary. I felt like I had to make constant little turns with my wheel even though I was going perfectly straight. I pulled off and turned my car off and then turned it back on and it was as noticeably not as bad. I took it straight to the dealership because I've had it for less than two months and they informed me I need a new steering gear box. I was constantly afraid of over correcting my wheel to accommodate for the stickiness of it and ending up in the other lane or off the side of the road.

The srs warning light on the dash is illuminated indicating that in the event of a collision the airbags will not deploy. Vehicle was taken to local Ford dealer where fault codes indicate that two wire harnesses or connectors need to be replaced. Cost of service was quoted as $1600. However, mileage (46,500) and age (4 years) would indicate that repair should be made under 5 yr / 60,000 mi warranty. Ford has denied warranty. Service department at local dealership and Ford customer care have been contacted by phone and email multiple times without resolution. They point to the wire harness as the root cause of the srs system not working and claim that the wire harness is not covered by warranty.

The car has drained battery excessively fast. The amount of corrosion on a 2017 factory battery is not normal. The component board is malfunctioning and won't allow the battery to accept charge. All internal electrical features won't turn of or stop beeping. Dealership claims not under warrenty. Very obvious component issue looks like the damn car has a virus.

On may 20th 2020, I drove the car from my house to the grocery store, an approximate 7 miles drive. I parked the car on the parking lot, a few seconds after leaving the car white smoke started to come from under the hood, as the seconds passed the white smoke converted into a fire in the engine, 5 minutes later the car was lost due to fire.

Tl- the contact owns a 2017 Ford Explorer. The contact stated that while driving about 65 mph, the contact felt an object snapped off the vehicle. The contact noticed that it was the panel which housed the digital lock that opened the vehicle. The piece did not fell off, so the contact pulled over and used a pierce of tape to tape the piece on the vehicle. The vehicle was taken to the mossy Ford dealer, located at 4570 mission bay dr, san diego, CA 92109 where panel was re-attached. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Fe.

Vehicle has an intermittent issue where it will lose all power (stall), and electronic components will inherent sporadic behavior, for instance the vehicle will refuse to completely shut-off. The error message on the dash show "power steering assist failure". This typically happens on a daily basis after the vehicle has sat for the night. It is a safety concerns as the car will randomly stall on the interstate driving at interstate speeds. The vehicle is under Ford's extended warranty, and has been to (2) separate dealers to troubleshoot. The first dealer could not reproduce the issue, the dealer it is currently at, has been able to reproduce the issue multiple times, but not sure the root of the problem, as it doesn't store any codes. The dealer believes it is a high speed can network malfunction. It has been in the repair shop for a total of 12 weeks. I have video's of the occurrences, as well as voice-mails from the dealership stating that they can reproduce the failure.

Ford Explorer XLT "in-dash control screen blanks out-leaves no electronic control drive, odometer, speed, climate control, backup camera, steering wheel controls, turn signals etc".

I bought my Explorer brand new. At 28,000 miles the battery was leaking and was replaced under warranty. The other day I did an oil change and noticed the battery was leaking again and causing corrosion. The acid is clearly visible on the battery. My vehicle is still under 3 years old and under 36 months. The battery is from 8/18/18. Now my vehicle has 52000 miles. Three different Ford shops coggin deland, gary yeoman, mullinax Ford refuse to replace it due to it being "original battery". This is poor customer service and no reason this should happen. When I asked gary rep if this was common and they stated "yes we see this alot and thats why we offer 7 year batteries". There is something wrong when a battery is being used per year per 28000 miles.

Tl the contact owns a 2017 Ford Explorer. The contact stated that the bluetooth disconnected and the gps and temperature sensors were unresponsive. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 50,000.

After the 2017 Ford Explorer sport was started, the instrument panel was blank, the climate would not work, the wipers, blinkers, windows, etc. Would not operate. I tried restarting the vehicle multiple times to see if the problem would correct itself and it did not. I contacted the Ford dealership and they asked me to drop it off. It was pouring down rain and I could barely see to drive since the wipers would not work. I could not blinker to turn. Thankfully, I only had to drive about a mile to the Ford dealership. The car has only 21,000 miles on it. Unfortunately this is not the first issue with this brand new Explorer. The battery was replaced at 18,000 miles because it had corroded. The tires are all tearing. I really like the vehicle, just ashame these vehicles are not built with quality materials. I paid 46,000 for what I consider a luxury vehicle. Fortunately this is all under warranty.

Tl-the contact owns a 2017 Ford Explorer. The contact stated that the cruise control while travelling on the highway would suddenly disengage on it's own without the contact directing it to do. This would cause the vehicle to brake on it's own and swerve from side to side. The dealer sayville Ford 5686 sunrise hwy, sayville, NY 11782 (855) 561-1191. They stated that the leasing mileage limit was exceeded and they would not cover the costs. The manufacturer stated the same that the leasing mileage limit was exceeded. The contact also mentioned the battery exploded and the dealer dismissed his concerns and stated again it was not covered by a warranty. The failure mileage was 50,000. Tf.

Tl the contact owns a 2017 Ford Explorer. While driving, a burning odor emitted through the vents of the vehicle. There were no warning indicators illuminated. The contact called autonation Ford scottsdale at (480) 630-2827 (located at 8555 e frank lloyd wright blvd, scottsdale, az 85260) and was informed to schedule an appointment. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

I purchased my Ford Explorer 2017, in September of 2016, I have returned back to the dealer more than 10 times less than a 2 year period. My first problem was the truck would not get enough speed, unless I hit the gas 2 oir 3 times, the dealer came it wasn't a problem until the engine light came on, and than I was told it was a recall on it, but when I check, there was no recall on my VIN. I have 5 batteries since I had the truck, I ask them what is causing this, I never get a response. My ac/heat went out, I told them, I notice something coming in through the vents. I informed the dealer's repair department that it smelled like a rotten egg or just look like air coming in the vents. I never got an answer to that question. I tried calling Ford corporate office, but know one never returned my call.

I was leaving a parking lot at the mall with my baby girl. I started the car and started to drive out of the parking garage when I realized my entire instrument panel was off. I couldn't see my speed limit, blinkers, fuel gauge, etc. . . Nothing was on. I panicked and pulled over as soon as it was possible for me to do so. I shut the engine off, then started it back up, and still nothing in the instrument panel. I then shut off engine again, exited the vehicle, and proceeded to lock the car. At this point I heard everything shut off completely and so I got back in and started the car again. It worked okay after that.

I was driving on the highway and my car started shaking and sounding different. The vibrations kept getting worse. Then I was trying to accelerate and my speed was going down. I couldn't get my SUV to get any speed at all it got all the way down to zero mph and I had to coast to the nearest parking lot. The light on my dash said terrain management system failure. Luckily there weren't any cars behind me as it was at night time. I turned my car off and on again and tried to restart the computer with no luck. The owners manual says to recycle the key and try again. My car is push button start so that wasn't an option. I then looked on google to find the problem and saw there were multiple issues from multiple people that had the exact same experience. I had it towed to the dealer today and they said it was the throttle body had went bad. My SUV only has 40,000 miles on it.

I have encountered too many issues with this vehicle, my biggest issue has to do with what I thought I was having a "falling asleep at the wheel" issue. There were a few times last winter, after letting the car sit stationary and warm up , that I couldn't "stay awake" while driving home on the freeway. It happened once, twice, then continued, and it became apparent it was the vehicle, not me, that was causing this. It can be best described as the sensation right before being put under for a medical procedure. I would then come out of this unconcious state in potentlally deadly driving situations. I also noticed that my dog was being affected at the same time. I could see him getting anxious next to me, and then have what looked like a panic attack until I put the window down. He would keep his head outside the vehicle for a majority of the ride. I basically stopped using the heater. At the same time, the battery kept dying, and the vehicle would shut down and go into a "battery safe" mode, and it needed to be jumped every other trip. When I took the car to the dealer, they basically said there may be a problem, but they didn't have the replacement parts, and would call me when they got in. I never heard back from them. This is my 3rd and last lease with Ford, my previous 2 edges both had numerous electrical issues, including loosing power while driving. Now, I'm in an unsafe vehicle, and they won't even acknowledge the problem. I want out of my lease, but in my experience with Ford, the consumer looses every time. Can't fight them if they don't acknowledge the problem. I'm praying for my life, and other drivers lives that something get resolved quickly before someone looses their life. Doesn't seem fair that the consumer has to pay for the companies shortcomings. . .

Driving down a dirt trail from a mountain outlook the cars electrical shut off. We had no control of brakes, or anything but stearing. Not to mention we were picking up major speed down a mountain, and bouncing everywhere. We had to swerve back and forth, hitting bushes and semi driving up the side of the mountain to try and slow down. Our whole family was in the car, including a two month old and a three year old. The only way we got it to work again was slamming the shifter into neutral and then pushing the restart button, but it was probably just our prayers that got the car to turn back on and give us brake control again. I'm afraid to drive my car in fear of it happening again.