general problems of the 2017 Ford Explorer

Tl-the contact owns a Ford excplorer. The contact stated that when the vehicle was turned on, the heated sets, the heated steering wheel and the apple port did not work and the message center displayed emergency charging needed. The vehicle stopped running. The vehicle was re-started and then driven to the dealer fred martin Ford, 4701 mahoning Ave, youngstown, OH 44515, they determined that the battery was low ( the battery was replaced already one time by the same dealer on December 23, 2019 ). The contact also mentioned that the vehicle had been at the dealer four times, they were not able to replicate the failure. The contact made an appointment with the dealer fred martin Ford, 4701 mahoning Ave, youngstown, OH 44515 for this comming wenesday February 26 2020. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,001. Bp.

Ford Explorer XLT "in-dash control screen blanks out-leaves no electronic control drive, odometer, speed, climate control, backup camera, steering wheel controls, turn signals etc".

Vehicle loses acceleration, stalls and shakes when at a stop. Jerks when backing up. Vehicle has been to Ford two times. First time replaced throttle, and second time unable to duplicate error. Currently will be picking up vehichle from sheehy Ford ashland in va. This is extremely unsafe.

I was stuck at a standstill in traffic on a city highway with my family on father's day when the dash lit up with multiple warnings such as "steering loss stop safely," "service advancetrac," "stability control off," and "hill start assist not available. " I was not moving and could not understand what happened. No one was injured and the vehicle's power steering failed. The vehicle was not overheating. Roadside brought the vehicle to a nearby dealer. Eventually, two days later, the computer said we needed a new steering column (I thought a steering column should last the life of the vehicle. . . ). There were no warning signs, no leaks, and no strange noises. Of course, I was past my warranty. Pretty hefty bill. There is an new recall for a rear suspension problem that was issued just days earlier.

The vehicle has completely shut down while in motion and while parked on multiple occasions. The vehicle has also had multiple instances where it accelerates on its own, the most notable being when it will apply full acceleration while in a corner. This has been reported to both the local dealership networks and Ford corporate with no willingness to document the issues or investigate. The date of first instance has been notated below. This vehicle has been parked due to these safety concerns and replaced prior to lease expiration.