general problems of the 2017 Ford Explorer - part 2

At 115,000 miles, had a total engine failure. The engine was a 3. 5 twin turbo eco boost. Engine not repairable and would need replacing. The blue book of the vehicle was 15k. The engine replacement cost from Ford was 18k. Overheard the mechanic call these engines on the Explorer, exploders. Apparently this is common and should have been a concern, but not mentioned to the consumers. Any other details can received from bill utter Ford denton texas.

The vehicles engine has known defects that involves failure of the timing belt and water pump causing enteral damage that sends metal shards enter the oil and causes complete engine failure even with immediate attention when the vehicles engine sensors alert the driver to an engine problem. After the water pump and or timing belt are changed the engine is already damaged beyond repair. How was your safety or the safety of others put at risk? once the microscopic metal shards enter the oil, filters are clogged and sensors inconsistently malfunction the engine does not accelerate appropriately and then jolts into acceleration the engine dies at idle has the problem been reproduced or confirmed by a dealer or independent service center? I have had the vehicle at the dealership 4 times and had 3 other body shops all confirm the same problem has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes - Dec 2024 - the vehicle was overheating and the water pump and timing belt were immediately replaced.

Car was misfiring, oil in the spark plugs. Took it to our mechanic and basically told us we need a new engine. The car in a 2017 with 143,000 miles. There was coolant in cylinder 1 of the engine. Mechanic said cylinder walls are not properly sealed causing the head gasket to fail repeatedly even after replacement.

Was driving my vehicle on the highway when it start chugging and died. Had to act fast to get off the highway as there was no shoulder nor warning. I had the vehicle towed to my shop and they confirmed the engine was done. The water pump gave out while driving with no warning and took the engine out. It appears after doing some research Ford has 2 years of Explorers (2016 & 2017) that they did an internal water pump. So when the water pump goes out it dumps all the antifreeze into the oil pan. There are many complaints out online about this same exact thing and Ford will do nothing about it. I was stuck with a $12,500. 00 bill for a vehicle that has 73,989 yes that is right not even 75k on the car. Ford is a joke and this definitely a safety concern as it just dies with no warning and takes the engine out. Something needs to be done before people get hurt as all these 2 years worth of Explorers will have this same issue. Whomever designed a waterpump on the inside of the engine should be investigated. I will upload the estimate as that is what I have on me. Be I do have the repair bill at home as we just got it back after 5 weeks.

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 40 mph, the vehicle shuddered abnormally and almost stalled. The contact stated that the check engine warning light was illuminated. The vehicle was driven to the residence and while the vehicle was parked, the contact noticed that water and coolant was leaking under the engine compartment. The vehicle was not taken to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.

The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed heat around the exterior of the front of the vehicle. In addition, the contact noticed an abnormal odor around the exterior of the vehicle. The contact stated that the vehicle was taken to the dealer, however the failure was not duplicated. The vehicle was then taken to the dealer where it was unofficially diagnosed with a failed coolant pump. The vehicle was taken to another dealer to confirm the failure, and the vehicle was diagnosed with a failed coolant pump. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,400.

I have a 2017 Ford Explorer with a water pump that needs replacing per a Ford dealership. It has 59k. It should last at least 150k. There should be a recall as there are thousands of these vehicles with the internal water pump. Apparently it's a problem if they are no longer making them internal. I want to file a complaint and would like some type of compensation.

Brought car in for 100,000 mile tune up on 11/21. On 11/30, used the heater for the first time since having tune up done and the heater was blowing only cold air. Brought into Ford today and was told that the water pump has a leak and needs to be replaced at a cost of $5,000. Car has 100,550 miles on it, mostly only driven on city roads and not freeway.

The contact owns a 2017 Ford Explorer. The contact stated that after the battery had been replaced, the vehicle failed to start. The vehicle was jumpstarted several times. The contact stated while driving 60-70 mph and attempting to overtake another vehicle, the vehicle failed to respond upon depressing the accelerator pedal. The contact returned to the initial lane. The contact stated that the failure recurred several times while driving. The contact stated while the vehicle was parked in front of the residence, the contact noticed that coolant had leaked from the vehicle onto the ground. The contact stated while driving at an undisclosed speed, the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to a Chevrolet dealer, where the contact was informed that there was no coolant in the coolant reservoir and the mechanic determined that the water pump was leaking. The dealer added coolant and water to the vehicle. The contact stated that the engine continued to overheat while driving. The vehicle was taken to christian brothers, where it was diagnosed that the water pump and the timing chain needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to an independent mechanic, where the water pump was replaced. The vehicle was towed to another independent mechanic, where the contact was informed that the timing chain and the water pump needed to be replaced at the same time. The vehicle was being repaired. The dealer was notified of the failure. The contact stated that the independent mechanics and the dealer had informed the contact that the failures were common. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 90,000.

Water pump defect with my 2017 Ford Explorer XLT v6. This vehicle has a significant design flaw related to the water pump, which is located inside the engine cover. Recently, the water pump in my vehicle failed, the signal warning light turned on and indicated that the thermostat reaching high engine temperatures and warning the engine could overheat. The failure of the water pump can lead to engine overheating, which could cause the vehicle to break down unexpectedly, putting my safety and the safety of others at risk, especially while driving at high speeds or in heavy traffic. The problem has been reproduced and confirmed by both a Ford dealer and an independent service center. Ford acknowledges this issue and that the water pump is prone to failure approximately every 100,000 miles. The repair costs amount to over $4,000. This exorbitant cost is due to the labor-intensive process required to access the water pump, owing to its placement within the engine cover. The cost of the repair is disproportionately high and places an undue financial burden on consumers.

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the engine overheated, and the vehicle started shaking abnormally. There were no warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the water pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, he observed an excessive amount of white smoke emanating from the exhaust, prompting him to pull to the shoulder of the roadway. The vehicle was taken to an independent mechanic, who diagnosed a failure with the turbocharger. The vehicle was not repaired. The contact stated that both turbochargers had previously been replaced 16,000 miles prior to the recent failure. After investigating the failure, the contact related the failure to NHTSA campaign number: 16v925000 (engine and engine cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 91,000.

1. The cylinder head gasket (2. 3l eng standard ej7z-6079-f) had cracked due to a problem that my mechanic said was common for engines of this make / year. 2. If this had not been fixed could have damaged the cylinder head and totaled the vehicle, is my understanding. 3. Yes 4. No 5. I noticed the engine felt different and the check engine light was sporadically on and off. First occurred Nov, 2024.

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from the engine with no warning illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the engine failed, and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 100,685.

I was driving , when I heard a strange noise. Luckily I was about a mile from work. I listened more, checked my check engine lights, as I was passing the local Ford dealership. They were not on. I proceeded to the stop light. My car began to miss. I had just put gas in, I assumed it was bad gas, still no engine lights. I made it 3 blocks it started missing bad, going through an intersection. Now its making a bubbling noise. No check engine, but the heat gage is half the way up. I stop in a driveway. Put it in park for 15 minutes, to cool it down. I restart my car, I move it 4 yards to park along the street. Now my car will not move at all. We had it towed to the dealership. My engine is ruined. I did not drive my car more then a mile after the noise of what the dealership said, was system blowing up, that's in the engine. As a result this has blown my engine and I now need a new one. We had just been on vacation from ohio to the sault saint marie, michigan. My husband checked fluids, added a little of both oil and antifreeze before we left on oct 17, 24. There was no antifreeze in the oil or oil in the antifreeze. We were only back a day when this happened . When the radiator blew up, it never set off my check engine lights. Even when the vehicle could no longer move, there were no check engine lights on. My vehicle was making a bubbling sound, yet my hot gages never went completely to hot. At the most the were about 3/4 of the way. The radiator blew and in a few short minutes my engine completely locked, this happening within a mile. Lucky for me, I was in a small town, when it occurred. Its been 3 weeks and I am still waiting on an engine. I have been told its because so many of the explores are having the same issue. I have to come up with 10,000. 00 to replace the engine of a vehicle I still owe on. It just turned 100,000 miles in michigan.

In 2022 I had the water pump replaced on my 2017 Ford Explorer as it was leaking and I was getting fluids into the oil tank. The mechanic advised that it could destroy the entire engine and cause massive safety issues when driving. Had repairs done at Forder dealership. On September 26, 2024, I took my 2017 Ford Explorer into the Ford dealership for another issue and found out that my water pump was cracked again, leaking antifreeze, and that it needed to be replaced. Again, if not replaced massive safety issue could occur when driving. Earlier in September when driving the vehicle on the highway the entire vehicle shut down, lost the power steering, and the vehicle literally died in the parking lot of a tire shop. Replaced the alternator but still had issues with the engine after the replacement which now I learned could have been from the antifreeze leaking out of the water pump. Ford will not cover the replacement of the water pump because it 9 months past the warranty.

2. 3l 4 cylinder engine has coolant intrusion causing a blown head gasket and requiring a super expensive repair that should be falling to Ford not the consumer. This is a design flaw and should be fixed ASAP. Coolant should not be intruding and leaking. This engine has around 76,000 miles and has only been owned for 1 year. Very disappointed in this.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the oil dipstick had been ejected, allowing the orifice to leak oil onto the engine. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to determine that the engine was building excessive internal pressure but was unable to determine the cause of the failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 121,000.

Engine shake due for engine mounting damage on transmission and engine mount 3 xplorer 2017 was at the same shop same problem.

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved dtc code: p0300; and determined that there was an engine misfire. The contact's husband replaced the coil pack and spark plugs; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

The contact owns a 2017 Ford Explorer. The contact stated that upon depressing the brake pedal, a warning chime sounded, and the "low oil pressure" message was displayed on the instrument panel. The message disappeared after depressing the accelerator pedal. The vehicle was taken to a dealer for a diagnostic test; however, no fault was found with the vehicle. However, the contact was informed that the oil pressure sensor needed to be replaced, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA hotline to report the failure. The vehicle was not yet repaired. The failure mileage was 67,000.

The contact owns 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the repair was not associated with any recalls. The failure mileage was approximately 80,000.

Driving on the highway heard large rattling noise coming from engine loss of power engine light came on battery light came on no acceleration cause to slow down on highway fortunately I was able to get to shoulder had it towed to service shop had p0012 code tensioner may have broken off on timing belt causing low oil pressure and causing engine rattling noise and engine shut down but service garage don’t do that type of work.

While going up a steep hill or mountain the car starts to over heat when you stop pressing the gas the car will start to go back down in to cooler numbers and you can start driving again with no issues until you hit another hill. . Car breaks wear out excessively also the car jerks when going into gear to shift.

2017 Ford Explorer 2. 3l ecoboost with 77,000 miles. Check engine light came on and I scanned the car for a cylinder 3 misfire. Changed all spark plugs and coil packs. Cleared the code and cylinder 3 misfire is showing again. Overheating while idle. Car appears to be gulping down coolant with no sign of leaks.

The contact owns a 2017 Ford Explorer. The contact stated while driving 35 mph, a message that the engine was overheating was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the head gasket was cracked. The vehicle was towed to the residence, where a Ford certified mechanic diagnosed the vehicle. The mechanic made the same assessment and determined that the head gasket and the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 88,000.

The contact owns a 2017 Ford Explorer. The contact stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where dtc code: p219c was retrieved. The dealer informed the contact that the engine needed to be taken apart for further diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 34,820.

The contact owns a 2017 Ford Explorer. The contact stated that the code indicating the vehicle had been overheating had been displayed however the vehicle had not overheated. The contact's spouse had replaced the sensor but then shortly after while driving 50 mph the code displayed itself again and the vehicle overheated. The failure had become more persistent and would overheat while driving at various speeds. The engine coolant low warning would illuminate and the message letting them know the engine was overheating had illuminated. The gauge displaying the vehicle temperature would show increased temperatures. The contact noticed at first the vehicle would cool itself down and whenever they would accelerate the vehicle would cool down. The contact took the vehicle to the dealer where it was diagnosed that the thermostat, water pump, head, and head gasket failed and needed to be replaced. The thermostat, water pump, head, and head gasket were all replaced. The dealer had completed an engine flush and oil change coolant flush and refilled the coolant. The failures persisted and the vehicle had been taken to the dealer a total of 3 times. The dealer diagnosed the engine block had failed causing water to enter cylinder #1 causing engine failure. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed the VIN was not covered under recall. The manufacturer had referred the contact to the NHTSA hotline to file a safety complaint. The failure mileage was 147,371.

The contact owns a 2017 Ford Explorer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local pep boys, where the spark plugs were replaced; however, the failure recurred while driving 60 mph. The vehicle was taken to the dealer, where it was diagnosed with oil intrusion into the piston rings and cylinder #3. Additionally, the dealer diagnosed and determined that there was coolant intrusion in cylinder #4 and on the spark plugs. The dealer recommended that the engine be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 16v925000 (engine and engine cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, he became aware that the vehicle was overheating, and the a/c was blowing hot air. The contact also stated that the vehicle started losing motive power. The contact pulled the vehicle to the side of the road. The vehicle was towed to the residence and was diagnosed by an independent mechanic who found a failure with the water pump, which affected the engine. The vehicle was not repaired. The manufacturer was made aware of the failure; however, informed the contact that the vehicle was no longer under warranty. The contact related the failure with an unknown recall. The failure mileage was approximately 103,000.

Vehicle’s coolant over temperature warning light comes on only on highway and vehicles slows, which can cause a crash. However, temp gauge fluctuates quickly going back and forth from normal to hot.

The contact owns a 2017 Ford Explorer. The contact stated that while her son was driving at an undisclosed speed, the tailpipe started smoking. There was no warning light illuminated. The vehicle was towed. The contact stated that the vehicle was taken to 2 different independent mechanics however, the vehicle was not repaired. The vehicle was then taken to the dealer, where it was diagnosed with a turbo oil leak and internal water pump engine leak. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 16v925000 (engine and engine cooling). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The contact was informed that the vehicle was out of warranty. The failure mileage was approximately 73,000.

The contact owns a 2017 Ford Explorer. The contact stated while driving 65 mph, the temperature and check engine warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed that the water pump needed to be replaced and that there was no coolant in the coolant reservoir. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 199,000.

The contact owns a 2017 Ford Explorer. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that coolant was present inside the engine cylinders and the engine head gasket had leaked. No further information was available. The contact was advised that the engine head gasket needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,897.

The contact owns a 2017 Ford Explorer. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to safely drive the vehicle to the shoulder of the roadway. The vehicle was towed the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,000.