Steering Wheel Vibrate problems of the 2017 Ford Explorer

Tl- the contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 65 mph the steering wheel would vibrate and the front end of the vehicle would shake and vibrate. The tires were replaced and rotated but the failures continued to occur. Also the while shifting gears a booming noise was present coming from the transmission. The contact indicated that the failure would occur while easing off the accelerator pedal. The vehicle was taken to the local dealer orange park Ford located at 7700 blanding blvd, jacksonville, FL 32244 but the failures could not be duplicated and the cause of the failures were not determined. The manufacturer was not notified of the failures. The failure mileage was 40,000. Jft.