general problems of the 2018 Ford Explorer

Driver's side heated seat coil burnt out. Many complaints about this.

Air bag style seat belt has broken twice and won’t allow seat belt to latch after it breaks. Broke while seat belt was in use and driving down the highway. When replacing the buckle I found that the frame piece on the seat was broke and moved when trying to tighten the buckle. The buckle has been unavailable online through multiple vendors and finally found one in stock.

Reaching under driver seat and contacted seat frame sharp and cut finger.

On 2, 2018 Ford Explorer basic model vehicles, the front passenger airbag indicator has come on and then gone off and stayed off with my 14 year old 118 lb, 5' 9" child in the front seat. First incident: March 23, 2018. In the first vehicle the journey was approximately 30 minutes on a 4 lane road. No turning or braking affected the condition. Second incident: April 4, 2018. In the second vehicle, VIN 1fm5k7b87jgb15730, on a hour and thirty minute journey, on I-75 between naples, FL and ft. Myers, FL, my child sat in the front passenger seat and the airbag indicator showed the airbag was "on". On the return ride, with sitting in the same position, the airbag indicator showed the airbag was "off". Both incidents occurred while straight line driving, no braking or turning affected the incident. We brought both vehicles back to the dealership from which we leased them and showed them the accompanying picture. They told us that it could be that my child is too light for the seat sensor, but they were not positive. The head of the service dept and his lead technician witnessed the airbag indicator in the "off" position with my child sitting in the seat. They said they have never seen this before. They advised they contacted Ford with the first vehicle VIN and were doing the same with this second vehicle as well. I feel this is a significant safety issue as there is no certainty, should we get into a vehicle crash and need the front passenger airbag to deploy, that the airbag will actually deploy given the circumstances.