37 problems related to seats have been reported for the 2020 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Explorer based on all problems reported for the 2020 Explorer.
While I was driving on the interstate, in the left most lane, there was road on the side of the road sighted ahead that was extending into the left lane I was traveling in. To avoid the upcoming lane infringement, I needed to accelerate to change lanes to the right of me. I had plenty of room to execute evasive maneuvers; the 2020 Explorer st however, did not allow me to change lanes and instead applied the brakes and froze my ability to steer - almost causing an accident. This has happened twice on the interstate. I took the vehicle to Ford - no explanation/cannot find a problem. The vehicle also unexpectedly breaks when nothing is near it. This also happens in reverse. The car will not let me reverse out of my garage - nothing is anywhere near it!!! I have to turn the car off and restart it to clear its sensors. Nothing is there!!! I have had the car about 7 months and only have about 2000 miles on the car. I'm afraid to drive it and want to return it. The sensors are obviously malfunctioning. The vehicle will not remember seat settings or mirror settings. It also inadvertently changes the seat location while going from park to drive or sitting at a light and pushes it all the way forward ramming my knees/legs into the dash. . . . It will not stop going forward unless I turn the vehicle completely off. This is definitely a malfunction. I have taken it to Ford dealer service - they cannot find a problem.
The contact owns a 2021 Ford Explorer. The contact stated that there was oil leaking from the vehicle at start-up. The seat heating and cooling system was inoperable. There were no warning lights illuminated. The vehicle was taken four times to the local dealer who was unable to duplicate the failure. The vehicle was then taken to phil long Ford of denver (7887 w tufts Ave, denver, CO 80123) where it was diagnosed and determined that the valve was loose and oil was leaking on to the manifold. The vehicle was repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 26,978.