general problems of the 2021 Ford Explorer

The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact's husband, who was an independent mechanic, used a diagnostic machine to diagnose the vehicle and discovered a failure with the emissions system. The contact stated that the failure was like the failure listed in NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2021 Ford Explorer. The contact stated that while driving approximately 20-30 mph, the vehicle stalled, with the check engine warning light illuminated. The contact stated that the failure was related to NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the VIN was not included. The vehicle was towed to an independent mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.

The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that after purchasing the vehicle, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.

The contact owns a 2021 Ford Explorer. The contact stated that after parking the vehicle, there was an abnormal fuel odor inside and outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel hoses had ruptured due to the hoses making contact and rubbing together. The contact was informed that the fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in the NHTSA campaign number: 19v859000 (fuel system, gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.

The contact owns a 2021 Ford Explorer. The contact stated that while depressing the accelerator pedal, the vehicle hesitated while accelerating and decelerated unintendedly. The contact stated that the failure mostly occurred during the warmer weather months. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 25v455000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.